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Natural Language Understanding (NLU) and Natural Language Generation (NLG) are the two critical components of every conversational system that handles the task of understanding the user by capturing the necessary information in the form of…

Computer Vision and Pattern Recognition · Computer Science 2023-05-30 Mauajama Firdaus , Avinash Madasu , Asif Ekbal

This paper presents an ontology-aware pretrained language model (OPAL) for end-to-end task-oriented dialogue (TOD). Unlike chit-chat dialogue models, task-oriented dialogue models fulfill at least two task-specific modules: dialogue state…

Computation and Language · Computer Science 2022-09-13 Zhi Chen , Yuncong Liu , Lu Chen , Su Zhu , Mengyue Wu , Kai Yu

This paper introduces one of our group's work on the Dialog System Technology Challenges 8 (DSTC8), the SPPD system for Schema Guided dialogue state tracking challenge. This challenge, named as Track 4 in DSTC8, provides a brand new and…

Computation and Language · Computer Science 2020-06-17 Miao Li , Haoqi Xiong , Yunbo Cao

In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…

Computation and Language · Computer Science 2024-11-19 Juan A. Rodriguez , Nicholas Botzer , David Vazquez , Christopher Pal , Marco Pedersoli , Issam Laradji

Dialogue state tracking (DST) is a process to estimate the distribution of the dialogue states as a dialogue progresses. Recent studies on constrained Markov Bayesian polynomial (CMBP) framework take the first step towards bridging the gap…

Computation and Language · Computer Science 2015-11-24 Kai Sun , Qizhe Xie , Kai Yu

Spoken dialogue systems (SDSs) have been separately developed under two different categories, task-oriented and chit-chat. The former focuses on achieving functional goals and the latter aims at creating engaging social conversations…

Computation and Language · Computer Science 2023-07-06 Ye Liu , Stefan Ultes , Wolfgang Minker , Wolfgang Maier

Pretrained language models (PLMs) have demonstrated remarkable performance in various natural language processing tasks: Unidirectional PLMs (e.g., GPT) are well known for their superior text generation capabilities; bidirectional PLMs…

Computation and Language · Computer Science 2022-10-13 Yu Meng , Jiaxin Huang , Yu Zhang , Jiawei Han

We present an approach to build Large Language Model (LLM) based slot-filling system to perform Dialogue State Tracking in conversational assistants serving across a wide variety of industry-grade applications. Key requirements of this…

In task-oriented dialogue systems, spoken language understanding, or SLU, refers to the task of parsing natural language user utterances into semantic frames. Making use of context from prior dialogue history holds the key to more effective…

Computation and Language · Computer Science 2018-07-03 Raghav Gupta , Abhinav Rastogi , Dilek Hakkani-Tur

Prompt tuning has been an extremely effective tool to adapt a pre-trained model to downstream tasks. However, standard prompt-based methods mainly consider the case of sufficient data of downstream tasks. It is still unclear whether the…

Computation and Language · Computer Science 2022-07-19 Ping Yu , Wei Wang , Chunyuan Li , Ruiyi Zhang , Zhanpeng Jin , Changyou Chen

Dialogue State Tracking (DST) is critical for comprehensively interpreting user and system utterances, thereby forming the cornerstone of efficient dialogue systems. Despite past research efforts focused on enhancing DST performance through…

Computation and Language · Computer Science 2023-07-25 Yukyung Lee , Takyoung Kim , Hoonsang Yoon , Pilsung Kang , Junseong Bang , Misuk Kim

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen

Recent studies have demonstrated that natural-language prompts can help to leverage the knowledge learned by pre-trained language models for the binary sentence-level sentiment classification task. Specifically, these methods utilize…

Computation and Language · Computer Science 2023-07-04 Mohna Chakraborty , Adithya Kulkarni , Qi Li

Prompt learning is a new learning paradigm which reformulates downstream tasks as similar pretraining tasks on pretrained models by leveraging textual prompts. Recent works have demonstrated that prompt learning is particularly useful for…

Computation and Language · Computer Science 2022-10-21 Yue Zhang , Hongliang Fei , Dingcheng Li , Tan Yu , Ping Li

Goal-oriented dialogue systems are now being widely adopted in industry where it is of key importance to maintain a rapid prototyping cycle for new products and domains. Data-driven dialogue system development has to be adapted to meet this…

Computation and Language · Computer Science 2019-10-04 Igor Shalyminov , Sungjin Lee , Arash Eshghi , Oliver Lemon

Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

Sequence-to-sequence state-of-the-art systems for dialogue state tracking (DST) use the full dialogue history as input, represent the current state as a list with all the slots, and generate the entire state from scratch at each dialogue…

Computation and Language · Computer Science 2024-10-17 Pietro Lesci , Yoshinari Fujinuma , Momchil Hardalov , Chao Shang , Yassine Benajiba , Lluis Marquez

Reinforcement learning has been applied to train the dialog systems in many works. Previous approaches divide the dialog system into multiple modules including DST (dialog state tracking) and DP (dialog policy), and train these modules…

Computation and Language · Computer Science 2023-05-10 Sai Zhang , Yuwei Hu , Xiaojie Wang , Caixia Yuan

Continual learning aims to enable a single model to learn a sequence of tasks without catastrophic forgetting. Top-performing methods usually require a rehearsal buffer to store past pristine examples for experience replay, which, however,…

Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…

Computation and Language · Computer Science 2019-11-14 Arash Einolghozati , Sonal Gupta , Mrinal Mohit , Rushin Shah