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The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…

Creating multilingual task-oriented dialogue (TOD) agents is challenging due to the high cost of training data acquisition. Following the research trend of improving training data efficiency, we show for the first time, that in-context…

The challenge of defining a slot schema to represent the state of a task-oriented dialogue system is addressed by Slot Schema Induction (SSI), which aims to automatically induce slots from unlabeled dialogue data. Whereas previous…

Computation and Language · Computer Science 2024-08-06 James D. Finch , Boxin Zhao , Jinho D. Choi

As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or…

Computation and Language · Computer Science 2020-02-28 Baolin Peng , Chenguang Zhu , Chunyuan Li , Xiujun Li , Jinchao Li , Michael Zeng , Jianfeng Gao

Using prompts to utilize language models to perform various downstream tasks, also known as prompt-based learning or prompt-learning, has lately gained significant success in comparison to the pre-train and fine-tune paradigm. Nonetheless,…

Computation and Language · Computer Science 2022-10-19 Yi Sun , Yu Zheng , Chao Hao , Hangping Qiu

Carefully-designed schemas describing how to collect and annotate dialog corpora are a prerequisite towards building task-oriented dialog systems. In practical applications, manually designing schemas can be error-prone, laborious,…

Computation and Language · Computer Science 2022-05-11 Dian Yu , Mingqiu Wang , Yuan Cao , Izhak Shafran , Laurent El Shafey , Hagen Soltau

Existing task-oriented conversational search systems heavily rely on domain ontologies with pre-defined slots and candidate value sets. In practical applications, these prerequisites are hard to meet, due to the emerging new user…

Computation and Language · Computer Science 2023-05-09 Yuxia Wu , Tianhao Dai , Zhedong Zheng , Lizi Liao

Dialogue systems for non-English languages have long been under-explored. In this paper, we take the first step to investigate few-shot cross-lingual transfer learning (FS-XLT) and multitask learning (MTL) in the context of open-domain…

Computation and Language · Computer Science 2023-05-31 Lei Liu , Jimmy Xiangji Huang

In real-world scenarios, labeled samples for dialogue summarization are usually limited (i.e., few-shot) due to high annotation costs for high-quality dialogue summaries. To efficiently learn from few-shot samples, previous works have…

Computation and Language · Computer Science 2024-02-28 Kaige Xie , Tong Yu , Haoliang Wang , Junda Wu , Handong Zhao , Ruiyi Zhang , Kanak Mahadik , Ani Nenkova , Mark Riedl

Data augmentation methods have been a promising direction to improve the performance of small models for low-resource dialogue state tracking. However, traditional methods rely on pre-defined user goals and neglect the importance of data…

Computation and Language · Computer Science 2024-06-14 Ming Gu , Yan Yang

Prompt-based learning, with its capability to tackle zero-shot and few-shot NLP tasks, has gained much attention in community. The main idea is to bridge the gap between NLP downstream tasks and language modeling (LM), by mapping these…

Computation and Language · Computer Science 2022-11-21 Yulong Chen , Yang Liu , Li Dong , Shuohang Wang , Chenguang Zhu , Michael Zeng , Yue Zhang

Dialogue state tracking (DST) is an important part of a spoken dialogue system. Existing DST models either ignore temporal feature dependencies across dialogue turns or fail to explicitly model temporal state dependencies in a dialogue. In…

Computation and Language · Computer Science 2020-10-06 Junfan Chen , Richong Zhang , Yongyi Mao , Jie Xu

In task-oriented dialogue systems, spoken language understanding (SLU) is a critical component, which consists of two sub-tasks, intent detection and slot filling. Most existing methods focus on the single-intent SLU, where each utterance…

Computation and Language · Computer Science 2026-02-13 Liz Li , Wei Zhu

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's requests (\textit{a.k.a} dialogue state tracking) is key to a smooth interaction. Traditionally, TOD systems perform this update in three…

Computation and Language · Computer Science 2024-07-02 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Recent advanced methods in Natural Language Understanding for Task-oriented Dialogue (TOD) Systems (e.g., intent detection and slot filling) require a large amount of annotated data to achieve competitive performance. In reality,…

Computation and Language · Computer Science 2023-08-10 Hoang H. Nguyen , Chenwei Zhang , Ye Liu , Philip S. Yu

Conventional text style transfer approaches focus on sentence-level style transfer without considering contextual information, and the style is described with attributes (e.g., formality). When applying style transfer in conversations such…

Computation and Language · Computer Science 2023-09-25 Shamik Roy , Raphael Shu , Nikolaos Pappas , Elman Mansimov , Yi Zhang , Saab Mansour , Dan Roth

Prompting language models (LMs) with training examples and task descriptions has been seen as critical to recent successes in few-shot learning. In this work, we show that finetuning LMs in the few-shot setting can considerably reduce the…

Computation and Language · Computer Science 2021-07-02 Robert L. Logan , Ivana Balažević , Eric Wallace , Fabio Petroni , Sameer Singh , Sebastian Riedel

Intent classification (IC) and slot filling (SF) are critical building blocks in task-oriented dialogue systems. These two tasks are closely-related and can flourish each other. Since only a few utterances can be utilized for identifying…

Computation and Language · Computer Science 2021-10-27 Han Liu , Feng Zhang , Xiaotong Zhang , Siyang Zhao , Xianchao Zhang

Learning with minimal data is one of the key challenges in the development of practical, production-ready goal-oriented dialogue systems. In a real-world enterprise setting where dialogue systems are developed rapidly and are expected to…

Computation and Language · Computer Science 2019-08-19 Igor Shalyminov , Sungjin Lee , Arash Eshghi , Oliver Lemon

In a spoken dialogue system, dialogue state tracker (DST) components track the state of the conversation by updating a distribution of values associated with each of the slots being tracked for the current user turn, using the interactions…

Computation and Language · Computer Science 2019-07-29 Rylan Conway , Lambert Mathias
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