Related papers: Mental Health Assessment for the Chatbots
Social robots are increasingly being explored as tools to support emotional wellbeing, particularly in non-clinical settings. Drawing on a range of empirical studies and practical deployments, this paper outlines six key insights that…
In this work, we present a multi-tool evaluation of 106 deployed web-based chatbots, across domains like healthcare, education and customer service, comprising both standalone applications and embedded widgets using automated tools (Google…
The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…
Hate speech is a severe issue that affects many online platforms. So far, several studies have been performed to develop robust hate speech detection systems. Large language models like ChatGPT have recently shown a great promise in…
Introduction: The use of chatbots is becoming increasingly important across various aspects of daily life. However, the privacy concerns associated with these communications have not yet been thoroughly addressed. The aim of this study was…
Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…
Large Language Model (LLM) chatbots like ChatGPT have emerged as cognitive scaffolding for autistic users, yet the tension between their utility and risk remains under-articulated. Through an inductive thematic analysis of 3,984 social…
As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with…
In the field of psychology, traditional assessment methods, such as standardized scales, are frequently critiqued for their static nature, lack of personalization, and reduced participant engagement, while comprehensive counseling…
AI-powered companion chatbots (AICCs) such as Replika are increasingly popular, offering empathetic interactions, yet their psychosocial impacts remain unclear. We examined how engaging with AICCs shaped wellbeing and how users perceived…
Millions now use generative AI chatbots for psychological support. Despite the promise related to availability and scale, the single most pressing question in AI for mental health is whether these tools are safe. The Validation of Ethical…
Open-domain chatbots are supposed to converse freely with humans without being restricted to a topic, task or domain. However, the boundaries and/or contents of open-domain conversations are not clear. To clarify the boundaries of…
Generative AI chatbots have proven surprisingly effective at persuading people to change their beliefs and attitudes in lab settings. However, the practical implications of these findings are not yet clear. In this work, we explore the…
Social anxiety (SA) has become increasingly prevalent. Traditional coping strategies often face accessibility challenges. Generative AI (GenAI), known for their knowledgeable and conversational capabilities, are emerging as alternative…
Chatbots are designed to carry out human-like conversations across different domains, such as general chit-chat, knowledge exchange, and persona-grounded conversations. To measure the quality of such conversational agents, a dialogue…
The emergence of Generative AI (Gen AI) and Large Language Models (LLMs) has enabled more advanced chatbots capable of human-like interactions. However, these conversational agents introduce a broader set of operational risks that extend…
Recent advances in large language models (LLMs) have led to the development of powerful AI chatbots capable of engaging in natural and human-like conversations. However, these chatbots can be potentially harmful, exhibiting manipulative,…
Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…
Previous researchers have proposed intelligent systems for therapeutic monitoring of cognitive impairments. However, most existing practical approaches for this purpose are based on manual tests. This raises issues such as excessive…
With the advent of off-the-shelf intelligent home products and broader internet adoption, researchers increasingly explore smart computing applications that provide easier access to health and wellness resources. AI-based systems like…