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Related papers: Mental Health Assessment for the Chatbots

200 papers

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

We introduce VERA-MH (Validation of Ethical and Responsible AI in Mental Health), an automated evaluation of the safety of AI chatbots used in mental health contexts, with an initial focus on suicide risk. Practicing clinicians and academic…

Computers and Society · Computer Science 2026-05-14 Luca Belli , Kate H. Bentley , Will Alexander , Emily Ward , Matt Hawrilenko , Kelly Johnston , Mill Brown , Adam M. Chekroud

The growing demand for mental health support has highlighted the importance of conversational agents as human supporters worldwide and in China. These agents could increase availability and reduce the relative costs of mental health…

Computation and Language · Computer Science 2022-09-22 Sahand Sabour , Wen Zhang , Xiyao Xiao , Yuwei Zhang , Yinhe Zheng , Jiaxin Wen , Jialu Zhao , Minlie Huang

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

Wellness in trivial terms combines physical, social, and mental wellbeing. While mental health is neglected, long-term success in a person life is mostly determined by his psychological health and contentment. For a person in distress,…

Human-Computer Interaction · Computer Science 2023-05-23 Srija Santhanam , Kavipriya P , Balamurugan MS , Manoj Kumar Rajagopal

Each day, individuals set behavioral goals such as eating healthier, exercising regularly, or increasing productivity. While psychological frameworks (i.e., goal setting and implementation intentions) can be helpful, they often need…

Human-Computer Interaction · Computer Science 2026-02-10 Michel Schimpf , Sebastian Maier , Anton Wyrowski , Lara Christoforakos , Stefan Feuerriegel , Thomas Bohné

Mental health challenges are on the rise in our modern society, and the imperative to address mental disorders, especially regarding anxiety, depression, and suicidal thoughts, underscores the need for effective interventions. This paper…

Human-Computer Interaction · Computer Science 2024-03-12 Aditi Singh , Abul Ehtesham , Saifuddin Mahmud , Jong-Hoon Kim

As large language model (LLM)-enhanced chatbots become increasingly expressive and socially responsive, many users begin forming companionship-like bonds with them. This study investigates how using AI companions relates to psychological…

Human-Computer Interaction · Computer Science 2026-05-06 Yutong Zhang , Dora Zhao , Jeffrey T. Hancock , Robert Kraut , Diyi Yang

This paper presents a chatbot-based system to engage young Spanish people in the awareness of certain mental disorders through a self-disclosure technique. The study was carried out in a population of teenagers aged between 12 and 18 years.…

Human-Computer Interaction · Computer Science 2025-05-12 Alba María Mármol-Romero , Manuel García-Vega , Miguel Ángel García-Cumbreras , Arturo Montejo-Ráez

Eating disorders are complex mental health conditions that affect millions of people around the world. Effective interventions on social media platforms are crucial, yet testing strategies in situ can be risky. We present a novel LLM-driven…

Computation and Language · Computer Science 2024-09-09 Louis Penafiel , Hsien-Te Kao , Isabel Erickson , David Chu , Robert McCormack , Kristina Lerman , Svitlana Volkova

Mental health remains a major public health concern, while access to timely psychological support is often limited. AI-based dialogue systems have emerged as promising tools to address these barriers, and recent advances in large language…

Computers and Society · Computer Science 2026-03-16 Daeun Lee , Dongje Yoo , Migyeong Yang , Jihyun An , Christine B. Cha , Jinyoung Han

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

Human-Computer Interaction · Computer Science 2025-06-16 Sandro Radovanović , Shuangyu Li

Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…

Artificial Intelligence · Computer Science 2026-03-24 Kristina Schaaff , Caroline Reinig , Tim Schlippe

Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…

Computation and Language · Computer Science 2018-01-12 Fenfei Guo , Angeliki Metallinou , Chandra Khatri , Anirudh Raju , Anu Venkatesh , Ashwin Ram

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

AI-driven chatbots have become an emerging solution to address psychological distress. Due to the lack of psychotherapeutic data, researchers use dialogues scraped from online peer support forums to train them. But since the responses in…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu

Recently, research into chatbots (also known as conversational agents, AI agents, voice assistants), which are computer applications using artificial intelligence to mimic human-like conversation, has grown sharply. Despite this growth,…

Computers and Society · Computer Science 2025-07-08 Celeste Campos-Castillo , Xuan Kang , Linnea I. Laestadius

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Mobile mental health applications are seen as a promising way to fulfill the growing need for mental health care. Although there are more than ten thousand mental health apps available on app marketplaces, such as Google Play and Apple App…

Human-Computer Interaction · Computer Science 2022-09-19 MD Romael Haque , Sabirat Rubya

Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…

Computation and Language · Computer Science 2020-09-18 Ashish Sharma , Adam S. Miner , David C. Atkins , Tim Althoff
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