Related papers: A Deep Learning Approach to Integrate Human-Level …
As chatbots continue to evolve toward human-like, real-world, interactions, multimodality remains an active area of research and exploration. So far, efforts to integrate multimodality into chatbots have primarily focused on image-centric…
A growing literature studies how humans incorporate advice from algorithms. This study examines an algorithm with millions of daily users: ChatGPT. In a preregistered study, 118 student participants answer 2,828 multiple-choice questions…
Customer service is the lifeblood of any business. Excellent customer service not only generates return business but also creates new customers. Looking at the demanding market to provide a 24/7 service to customers, many organisations are…
Artificial intelligence has been around for a while, but suddenly it has received more attention than ever before. Thanks to innovations from companies like Google, Microsoft, Meta, and other major brands in technology. OpenAI, though, has…
The launch of ChatGPT in November 2022 marked the beginning of a new era in AI, the availability of generative AI tools for everyone to use. ChatGPT and other similar chatbots boast a wide range of capabilities from answering student…
Patients with schizophrenia often present with cognitive impairments that may hinder their ability to learn about their condition. These individuals could benefit greatly from education platforms that leverage the adaptability of Large…
We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…
Supporting users in protecting sensitive information when using conversational agents (CAs) is crucial, as users may undervalue privacy protection due to outdated, partial, or inaccurate knowledge about privacy in CAs. Although privacy…
The introduction of large language models has brought rapid progress on Text-to-SQL benchmarks, but it is not yet easy to build a working enterprise solution. In this paper, we present insights from building an internal chatbot that enables…
Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…
Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…
Software bots have attracted increasing interest and popularity in both research and society. Their contributions span automation, digital twins, game characters with conscious-like behavior, and social media. However, there is still a lack…
Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…
Healthcare systems around the world are grappling with issues like inefficient diagnostics, rising costs, and limited access to specialists. These problems often lead to delays in treatment and poor health outcomes. Most current AI and deep…
Informed consent is a core cornerstone of ethics in human subject research. Through the informed consent process, participants learn about the study procedure, benefits, risks, and more to make an informed decision. However, recent studies…
Large language models have been demonstrated to be valuable in different fields. ChatGPT, developed by OpenAI, has been trained using massive amounts of data and simulates human conversation by comprehending context and generating…
Social chatbots based on large language models are increasingly embedded in everyday platforms, yet how users develop trust in these systems over time remains unclear. We present a four-week longitudinal qualitative survey study (N = 27) of…
Chatbots and AI assistants have claimed their importance in today life. The main reason behind adopting this technology is to connect with the user, understand their requirements, and fulfill them. This has been achieved but at the cost of…
Building open-domain chatbots is a challenging area for machine learning research. While prior work has shown that scaling neural models in the number of parameters and the size of the data they are trained on gives improved results, we…
With the development of Natural Language Processing, Automatic question-answering system such as Waston, Siri, Alexa, has become one of the most important NLP applications. Nowadays, enterprises try to build automatic custom service…