Related papers: A Deep Learning Approach to Integrate Human-Level …
Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…
A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…
Sycophancy, the tendency of LLM-based chatbots to express excessive agreement with their users, even when inappropriate, is emerging as a significant risk in human-AI interactions. However, the extent to which this affects human-LLM…
Chatbots are intelligent software built to be used as a replacement for human interaction. Existing studies typically do not provide enough support for low-resource languages like Bangla. Due to the increasing popularity of social media, we…
This paper investigates the empathetic responding capabilities of ChatGPT, particularly its latest iteration, GPT-4, in comparison to human-generated responses to a wide range of emotional scenarios, both positive and negative. We employ a…
Long-term life task planning is inherently complex and uncertain, yet little is known about how emerging AI systems support this process. This study investigates how people use ChatGPT for such planning tasks, focusing on user practices,…
The majority of conversations a dialogue agent sees over its lifetime occur after it has already been trained and deployed, leaving a vast store of potential training signal untapped. In this work, we propose the self-feeding chatbot, a…
As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…
The growing demand for software developers and the increasing development complexity have emphasized the need for support in software engineering projects. This is especially relevant in light of advancements in artificial intelligence,…
Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…
This paper reports on progress towards building an online language learning tool to provide learners with conversational experience by using dialog systems as conversation practice partners. Our system can adapt to users' language…
The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands…
Large language models (LLMs) have demonstrated remarkable potential in natural language understanding and generation, making them valuable tools for enhancing conversational interactions. However, LLMs encounter challenges such as lacking…
This paper explores the efficacy of online versus offline evaluation methods in assessing conversational chatbots, specifically comparing first-party direct interactions with third-party observational assessments. By extending a…
In the evolving landscape of digital education, chatbots have emerged as potential game-changers, promising personalized and adaptive learning experiences. This research undertook an in-depth exploration of ChatGPT's potential as an…
The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.…
Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles…
Deep learning's success in perception, natural language processing, etc. inspires hopes for advancements in autonomous robotics. However, real-world robotics face challenges like variability, high-dimensional state spaces, non-linear…
Artificial Intelligence (AI) for supporting healthcare services has never been more necessitated than by the recent global pandemic. Here, we review the state-of-the-art in AI-enabled Chatbots in healthcare proposed during the last 10 years…
Increasingly powerful Large Language Model (LLM) based chatbots, like ChatGPT and Bard, are becoming available to users that have the potential to revolutionize the quality of decision-making achieved by the public. In this context, we set…