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Recently, some E-commerce sites launch a new interaction box called Tips on their mobile apps. Users can express their experience and feelings or provide suggestions using short texts typically several words or one sentence. In essence,…

Computation and Language · Computer Science 2017-08-02 Piji Li , Zihao Wang , Zhaochun Ren , Lidong Bing , Wai Lam

The public availability of collections containing user preferences is of vital importance for performing offline evaluations in the field of recommender systems. However, the number of rating datasets is limited because of the costs…

Information Retrieval · Computer Science 2019-09-04 Diego Monti , Giuseppe Rizzo , Maurizio Morisio

Recommender systems have become increasingly important with the rise of the web as a medium for electronic and business transactions. One of the key drivers of this technology is the ease with which users can provide feedback about their…

Information Retrieval · Computer Science 2024-11-05 Dong Li

We propose a new method for aggregating the information of multiple reviewers rating multiple products. Our approach is based on the network relations induced between products by the rating activity of the reviewers. We show that our method…

Physics and Society · Physics 2015-08-19 Yongli Li , Paolo Pin , Chong Wu

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Information Retrieval · Computer Science 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza

Recommendation systems have traditionally relied on short-term engagement signals, such as clicks and likes, to personalize content. However, these signals are often noisy, sparse, and insufficient for capturing long-term user satisfaction…

Information Retrieval · Computer Science 2025-10-10 Saeideh Bakhshi , Phuong Mai Nguyen , Robert Schiller , Tiantian Xu , Pawan Kodandapani , Andrew Levine , Cayman Simpson , Qifan Wang

Reviews and ratings by users form a central component in several widely used products today (e.g., product reviews, ratings of online content, etc.), but today's platforms for managing such reviews are ad-hoc and vulnerable to various forms…

Cryptography and Security · Computer Science 2024-07-23 Rohit Dwivedula , Sriram Sridhar , Sambhav Satija , Muthian Sivathanu , Nishanth Chandran , Divya Gupta , Satya Lokam

Sentiment classification, a complex task in natural language processing, becomes even more challenging when analyzing passages with multiple conflicting tones. Typically, longer passages exacerbate this issue, leading to decreased model…

Machine Learning · Computer Science 2025-05-13 Jan Kościałkowski , Paweł Marcinkowski

Sentiment analysis (also known as opinion mining) refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in source materials. Mining opinions expressed in…

Information Retrieval · Computer Science 2014-05-13 Rahul Tejwani

In this paper, we focus on online reviews and employ artificial intelligence tools, taken from the cognitive computing field, to help understanding the relationships between the textual part of the review and the assigned numerical score.…

Computation and Language · Computer Science 2017-07-24 Michela Fazzolari , Vittoria Cozza , Marinella Petrocchi , Angelo Spognardi

The paper presents a cross-domain review analysis on four popular review datasets: Amazon, Yelp, Steam, IMDb. The analysis is performed using Hadoop and Spark, which allows for efficient and scalable processing of large datasets. By…

Information Retrieval · Computer Science 2022-12-29 Aditya Pandey , Kunal Joshi

Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…

Computation and Language · Computer Science 2018-11-02 Hitesh Golchha , Deepak Gupta , Asif Ekbal , Pushpak Bhattacharyya

The amount of opinionated data on the internet is rapidly increasing. More and more people are sharing their ideas and opinions in reviews, discussion forums, microblogs and general social media. As opinions are central in all human…

Computation and Language · Computer Science 2022-06-15 Andreas Kilde Lien , Lars Martin Randem , Hans Petter Fauchald Taralrud , Maryam Edalati

This paper is concerned with the probability of consensus in a multivariate, spatially explicit version of the Hegselmann-Krause model for the dynamics of opinions. Individuals are located on the vertices of a finite connected graph…

Probability · Mathematics 2022-04-27 Nicolas Lanchier , Hsin-Lun Li

Online reviews provide viewpoints on the strengths and shortcomings of products/services, influencing potential customers' purchasing decisions. However, the proliferation of non-credible reviews -- either fake (promoting/ demoting an…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Sourav Dutta , Gerhard Weikum

Recommender systems aim to recommend new items to users by learning user and item representations. In practice, these representations are highly entangled as they consist of information about multiple factors, including user's interests,…

Information Retrieval · Computer Science 2022-04-18 Paras Sheth , Ruocheng Guo , Lu Cheng , Huan Liu , K. Selçuk Candan

User and product information associated with a review is useful for sentiment polarity prediction. Typical approaches incorporating such information focus on modeling users and products as implicitly learned representation vectors. Most do…

Computation and Language · Computer Science 2022-12-20 Chenyang Lyu , Linyi Yang , Yue Zhang , Yvette Graham , Jennifer Foster

In the last years, due to the great diffusion of e-commerce, online rating platforms quickly became a common tool for purchase recommendations. However, instruments for their analysis did not evolve at the same speed. Indeed, interesting…

Physics and Society · Physics 2019-02-13 Carolina Becatti , Guido Caldarelli , Fabio Saracco

As larger and more comprehensive datasets become standard in contemporary machine learning, it becomes increasingly more difficult to obtain reliable, trustworthy label information with which to train sophisticated models. To address this…

Machine Learning · Computer Science 2021-06-08 Glenn Dawson , Robi Polikar

Collaborative filtering is a popular technique to infer users' preferences on new content based on the collective information of all users preferences. Recommender systems then use this information to make personalized suggestions to users.…

Social and Information Networks · Computer Science 2017-03-06 Ayan Sinha , David F. Gleich , Karthik Ramani