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User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

Computation and Language · Computer Science 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

This paper proposes a new HDP based online review rating regression model named Topic-Sentiment-Preference Regression Analysis (TSPRA). TSPRA combines topics (i.e. product aspects), word sentiment and user preference as regression factors,…

Machine Learning · Computer Science 2018-12-20 Zheng Chen , Yong Zhang , Yue Shang , Xiaohua Hu

Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review…

Computation and Language · Computer Science 2016-05-19 Nabiha Asghar

Recommender Systems (RSs) aim to provide personalized recommendations for users. A newly discovered bias, known as sentiment bias, uncovers a common phenomenon within Review-based RSs (RRSs): the recommendation accuracy of users or items…

Information Retrieval · Computer Science 2025-05-07 Le Pan , Yuanjiang Cao , Chengkai Huang , Wenjie Zhang , Lina Yao

Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…

Computation and Language · Computer Science 2018-01-25 Zhen Wu , Xin-Yu Dai , Cunyan Yin , Shujian Huang , Jiajun Chen

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

Opinion mining and Sentiment analysis have emerged as a field of study since the widespread of World Wide Web and internet. Opinion refers to extraction of those lines or phrase in the raw and huge data which express an opinion. Sentiment…

Information Retrieval · Computer Science 2014-01-14 Deepali Virmani , Vikrant Malhotra , Ridhi Tyagi

User reviews contain rich semantics towards the preference of users to features of items. Recently, many deep learning based solutions have been proposed by exploiting reviews for recommendation. The attention mechanism is mainly adopted in…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Cong Quan , Li Peng , Yunwei Qi , Yuming Deng , Libing Wu

The current research is focusing on the area of Opinion Mining also called as sentiment analysis due to sheer volume of opinion rich web resources such as discussion forums, review sites and blogs are available in digital form. One…

Computation and Language · Computer Science 2013-07-15 Arti Buche , Dr. M. B. Chandak , Akshay Zadgaonkar

In this paper, we propose a novel approach for aggregating online reviews, according to the opinions they express. Our methodology is unsupervised - due to the fact that it does not rely on pre-labeled reviews - and it is agnostic - since…

Social and Information Networks · Computer Science 2017-04-19 Michela Fazzolari , Marinella Petrocchi , Alessandro Tommasi , Cesare Zavattari

Machine learning enables the development of new, supplemental, and empowering tools that can either expand existing technologies or invent new ones. In education, space exists for a tool that supports generic student course review formats…

Computation and Language · Computer Science 2023-01-18 Ben Hoar , Roshini Ramachandran , Marc Levis , Erin Sparck , Ke Wu , Chong Liu

With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific…

Computation and Language · Computer Science 2019-04-14 Shervin Minaee , Elham Azimi , AmirAli Abdolrashidi

There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32…

Computation and Language · Computer Science 2009-06-24 Cristian Danescu-Niculescu-Mizil , Gueorgi Kossinets , Jon Kleinberg , Lillian Lee

Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting "deceptive opinion spam" -- fictitious reviews that have been…

Social and Information Networks · Computer Science 2014-09-17 Myle Ott , Claire Cardie , Jeff Hancock

Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Xichuan Niu , Xiangyang Luo , Zhenzhong Chen , Cong Quan

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this…

The spread of online reviews, ratings and opinions and its growing influence on people's behavior and decisions boosted the interest to extract meaningful information from this data deluge. Hence, crowdsourced ratings of products and…

Information Retrieval · Computer Science 2017-05-03 João Saúde , Guilherme Ramos , Carlos Caleiro , Soummya Kar

App reviews deliver user opinions and emerging issues (e.g., new bugs) about the app releases. Due to the dynamic nature of app reviews, topics and sentiment of the reviews would change along with app release versions. Although several…

Software Engineering · Computer Science 2022-04-26 Tianyi Yang , Cuiyun Gao , Jingya Zang , David Lo , Michael R. Lyu

Collaborative filtering systems heavily depend on user feedback expressed in product ratings to select and rank items to recommend. In this study we explore how users value different collaborative explanation styles following the user-based…

Information Retrieval · Computer Science 2018-09-07 Ludovik Coba , Markus Zanker , Laurens Rook , Panagiotis Symeonidis