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Nowadays, the recommendation systems are applied in the fields of e-commerce, video websites, social networking sites, etc., which bring great convenience to people's daily lives. The types of the information are diversified and abundant in…

Information Retrieval · Computer Science 2019-02-18 Junmei Lv , Bin Song , Jie Guo , Xiaojiang Du , Mohsen Guizani

Collaborative Metric Learning (CML) has recently emerged as a popular method in recommendation systems (RS), closing the gap between metric learning and collaborative filtering. Following the convention of RS, existing practices exploit…

Information Retrieval · Computer Science 2024-09-04 Shilong Bao , Qianqian Xu , Zhiyong Yang , Yuan He , Xiaochun Cao , Qingming Huang

The growing ubiquity of Extended Reality (XR) is driving Conversational Recommendation Systems (CRS) toward visually immersive experiences. We formalize this paradigm as Immersive CRS (ICRS), where recommended items are highlighted directly…

Information Retrieval · Computer Science 2026-04-14 Jiazhou Liang , Yifan Simon Liu , David Guo , Minqi Sun , Yilun Jiang , Scott Sanner

Conversational recommender systems (CRSs) operate under incremental preference revelation, requiring systems to make recommendation decisions under uncertainty. While recent approaches particularly those built on large language models…

Information Retrieval · Computer Science 2026-04-14 Subham Raj , Aman Vaibhav Jha , Mayank Anand , Sriparna Saha

Conversational recommender systems (CRS) have advanced with large language models, showing strong results in domains like movies. These domains typically involve fixed content and passive consumption, where user preferences can be matched…

Information Retrieval · Computer Science 2026-02-26 Zheng Hui , Xiaokai Wei , Yexi Jiang , Kevin Gao , Chen Wang , Frank Ong , Se-eun Yoon , Rachit Pareek , Michelle Gong

Recommender systems aim to provide personalized item recommendations by capturing user behaviors derived from their interaction history. Considering that user interactions naturally occur sequentially based on users' intents in mind, user…

Information Retrieval · Computer Science 2025-01-14 Yijin Choi , Chiehyeon Lim

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

Click-through rate (CTR) prediction, whose goal is to predict the probability of the user to click on an item, has become increasingly significant in the recommender systems. Recently, some deep learning models with the ability to…

Information Retrieval · Computer Science 2022-06-30 Tianwei Cao , Qianqian Xu , Zhiyong Yang , Qingming Huang

While Conversational Recommender Systems (CRS) have matured technically, they frequently lack principled methods for encoding latent experiential aims as adaptive state variables. Consequently, contemporary architectures often prioritise…

Human-Computer Interaction · Computer Science 2026-01-13 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

The ideal conversational recommender system (CRS) acts like a savvy salesperson, adapting its language and suggestions to each user's level of expertise. However, most current systems treat all users as experts, leading to frustrating and…

Information Retrieval · Computer Science 2025-12-16 Ivica Kostric , Ujwal Gadiraju , Krisztian Balog

A well-designed recommender system can accurately capture the attributes of users and items, reflecting the unique preferences of individuals. Traditional recommendation techniques usually focus on modeling the singular type of behaviors…

Information Retrieval · Computer Science 2023-03-06 Hongrui Xuan , Yi Liu , Bohan Li , Hongzhi Yin

Conversational recommender systems (CRSs) capture user preference through textual information in dialogues. However, they suffer from data sparsity on two fronts: the dialogue space is vast and linguistically diverse, while the item space…

Information Retrieval · Computer Science 2025-07-02 Sixiao Zhang , Mingrui Liu , Cheng Long , Wei Yuan , Hongxu Chen , Xiangyu Zhao , Hongzhi Yin

Explainable recommender systems (RS) have traditionally followed a one-size-fits-all approach, delivering the same explanation level of detail to each user, without considering their individual needs and goals. Further, explanations in RS…

Information Retrieval · Computer Science 2023-10-19 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Rawaa Alatrash , Clara Siepmann , Tannaz Vahidi

Existing recommendation methods often struggle to model users' multifaceted preferences due to the diversity and volatility of user behavior, as well as the inherent uncertainty and ambiguity of item attributes in practical scenarios.…

Information Retrieval · Computer Science 2025-06-19 Zihao Li , Qiang Chen , Lixin Zou , Aixin Sun , Chenliang Li

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

Conversational recommender systems (CRS) enable users to articulate their preferences and provide feedback through natural language. With the advent of large language models (LLMs), the potential to enhance user engagement with CRS and…

Human-Computer Interaction · Computer Science 2024-05-24 Yizhe Zhang , Yucheng Jin , Li Chen , Ting Yang

We consider interactive tools that help users search for their most preferred item in a large collection of options. In particular, we examine example-critiquing, a technique for enabling users to incrementally construct preference models…

Artificial Intelligence · Computer Science 2011-10-04 B. Faltings , P. Pu , P. Viappiani

In this paper, we study the problem of modeling users' diverse interests. Previous methods usually learn a fixed user representation, which has a limited ability to represent distinct interests of a user. In order to model users' various…

Information Retrieval · Computer Science 2018-05-21 Lei Zheng , Chun-Ta Lu , Lifang He , Sihong Xie , Vahid Noroozi , He Huang , Philip S. Yu

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

Human-Computer Interaction · Computer Science 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo
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