Related papers: Generating Rich Product Descriptions for Conversat…
Descriptive titles provide crucial context for interpreting tables that are extracted from web pages and are a key component of table-based web applications. Prior approaches have attempted to produce titles by selecting existing text…
Sentiment analysis (SA) has become an extensive research area in recent years impacting diverse fields including ecommerce, consumer business, and politics, driven by increasing adoption and usage of social media platforms. It is…
In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we focus on the task of product-aware answer generation, which learns to generate an accurate and complete answer from…
Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…
The goal of conversational product search (CPS) is to develop an intelligent, chat-based shopping assistant that can directly interact with customers to understand shopping intents, ask clarification questions, and find relevant products.…
E-commerce stores enable multilingual product discovery which require accurate product title translation. Multilingual large language models (LLMs) have shown promising capacity to perform machine translation tasks, and it can also enhance…
Job titles form a cornerstone of today's human resources (HR) processes. Within online recruitment, they allow candidates to understand the contents of a vacancy at a glance, while internal HR departments use them to organize and structure…
Shopping transaction analysis is important for understanding the shopping behaviors of customers. Existing models such as association rules are poor at modeling products that have short purchase histories and cannot be applied to new…
Conversational recommender systems (CRSs) aim to understand the information needs and preferences expressed in a dialogue to recommend suitable items to the user. Most of the existing conversational recommendation datasets are synthesized…
Most conversational recommendation approaches are either not explainable, or they require external user's knowledge for explaining or their explanations cannot be applied in real time due to computational limitations. In this work, we…
In e-commerce, a growing number of user-generated videos are used for product promotion. How to generate video descriptions that narrate the user-preferred product characteristics depicted in the video is vital for successful promoting.…
Emotion Recognition in Conversation (ERC) is critical for enabling natural human-machine interactions. However, existing methods predominantly employ categorical or dimensional emotion annotations, which often fail to adequately represent…
This paper introduces the task of product demand clarification within an e-commercial scenario, where the user commences the conversation with ambiguous queries and the task-oriented agent is designed to achieve more accurate and tailored…
We introduce a new task of rephrasing for a more natural virtual assistant. Currently, virtual assistants work in the paradigm of intent slot tagging and the slot values are directly passed as-is to the execution engine. However, this setup…
Prompting LLMs offers an efficient way to guide output generation without explicit model training. In the e-commerce domain, prompting-based applications are widely used for tasks such as query understanding, recommender systems, and…
The major task of any e-commerce search engine is to retrieve the most relevant inventory items, which best match the user intent reflected in a query. This task is non-trivial due to many reasons, including ambiguous queries, misaligned…
Discovering the intended items of user queries from a massive repository of items is one of the main goals of an e-commerce search system. Relevance prediction is essential to the search system since it helps improve performance. When…
Phrase representations derived from BERT often do not exhibit complex phrasal compositionality, as the model relies instead on lexical similarity to determine semantic relatedness. In this paper, we propose a contrastive fine-tuning…
While language models (LMs) offer great potential for conversational recommender systems (CRSs), the paucity of public CRS data makes fine-tuning LMs for CRSs challenging. In response, LMs as user simulators qua data generators can be used…
Product information extraction is crucial for e-commerce services, but obtaining high-quality labeled datasets remains challenging. We present a systematic approach for generating synthetic e-commerce product data using Large Language…