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When machine predictors can achieve higher performance than the human decision-makers they support, improving the performance of human decision-makers is often conflated with improving machine accuracy. Here we propose a framework to…

Machine Learning · Computer Science 2021-09-17 Sophie Hilgard , Nir Rosenfeld , Mahzarin R. Banaji , Jack Cao , David C. Parkes

Generating explanation to explain its behavior is an essential capability for a robotic teammate. Explanations help human partners better understand the situation and maintain trust of their teammates. Prior work on robot generating…

Artificial Intelligence · Computer Science 2019-02-05 Yu Zhang , Mehrdad Zakershahrak

The proliferation of artificial intelligence is increasingly dependent on model understanding. Understanding demands both an interpretation - a human reasoning about a model's behavior - and an explanation - a symbolic representation of the…

Machine Learning · Computer Science 2022-08-30 Charl Maree , Christian W. Omlin

Explainable AI (XAI) can greatly enhance user trust and satisfaction in AI-assisted decision-making processes. Recent findings suggest that a single explainer may not meet the diverse needs of multiple users in an AI system; indeed, even…

Interpretable explanations for recommender systems and other machine learning models are crucial to gain user trust. Prior works that have focused on paths connecting users and items in a heterogeneous network have several limitations, such…

Machine Learning · Computer Science 2019-12-25 Azin Ghazimatin , Oana Balalau , Rishiraj Saha Roy , Gerhard Weikum

Principles of analogical reasoning have recently been applied in the context of machine learning, for example to develop new methods for classification and preference learning. In this paper, we argue that, while analogical reasoning is…

Machine Learning · Computer Science 2020-05-27 Eyke Hüllermeier

This paper addresses the challenge of selecting explanations for XAI (Explainable AI)-based Intelligent Decision Support Systems (IDSSs). IDSSs have shown promise in improving user decisions through XAI-generated explanations along with AI…

Human-Computer Interaction · Computer Science 2024-05-28 Yosuke Fukuchi , Seiji Yamada

Corporate mergers and acquisitions (M&A) account for billions of dollars of investment globally every year, and offer an interesting and challenging domain for artificial intelligence. However, in these highly sensitive domains, it is…

Computation and Language · Computer Science 2020-10-26 Linyi Yang , Eoin M. Kenny , Tin Lok James Ng , Yi Yang , Barry Smyth , Ruihai Dong

Matching plays a vital role in the rational allocation of resources in many areas, ranging from market operation to people's daily lives. In economics, the term matching theory is coined for pairing two agents in a specific market to reach…

Social and Information Networks · Computer Science 2021-03-17 Jing Ren , Feng Xia , Xiangtai Chen , Jiaying Liu , Mingliang Hou , Ahsan Shehzad , Nargiz Sultanova , Xiangjie Kong

Law codes and regulations help organise societies for centuries, and as AI systems gain more autonomy, we question how human-agent systems can operate as peers under the same norms, especially when resources are contended. We posit that…

Multiagent Systems · Computer Science 2022-02-24 Alex Raymond , Hatice Gunes , Amanda Prorok

Present practice of deciding on regulation faces numerous problems that make adopted regulations static, unexplained, unduly influenced by powerful interest groups, and stained with a perception of illegitimacy. These well-known problems…

Computers and Society · Computer Science 2026-04-02 Thomas Hofweber , Andreas Sudmann , Evangelos Pournaras

Machine learning (ML) systems across many application areas are increasingly demonstrating performance that is beyond that of humans. In response to the proliferation of such models, the field of Explainable AI (XAI) has sought to develop…

Human-Computer Interaction · Computer Science 2020-02-12 Devleena Das , Sonia Chernova

We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric…

Human-Computer Interaction · Computer Science 2023-12-07 Iyadunni Adenuga , Jonathan Dodge

Automated reasoning is a key technology in the young but rapidly growing field of Explainable Artificial Intelligence (XAI). Explanability helps build trust in artificial intelligence systems beyond their mere predictive accuracy and…

Artificial Intelligence · Computer Science 2026-03-20 Ashlin Iser

Given that Artificial Intelligence (AI) increasingly permeates our lives, it is critical that we systematically align AI objectives with the goals and values of humans. The human-AI alignment problem stems from the impracticality of…

Computers and Society · Computer Science 2022-07-05 John Nay , James Daily

Recent research has explored using Large Language Models for recommendation tasks by transforming user interaction histories and item metadata into text prompts, then having the LLM produce rankings or recommendations. A promising approach…

Information Retrieval · Computer Science 2025-10-03 Bo Ma , LuYao Liu , Simon Lau , Chandler Yuan , and XueY Cui , Rosie Zhang

Explainable machine learning and artificial intelligence models have been used to justify a model's decision-making process. This added transparency aims to help improve user performance and understanding of the underlying model. However,…

Human-Computer Interaction · Computer Science 2020-05-06 Mahsan Nourani , Chiradeep Roy , Tahrima Rahman , Eric D. Ragan , Nicholas Ruozzi , Vibhav Gogate

Artificial Intelligence (AI) is often an integral part of modern decision support systems. The best-performing predictive models used in AI-based decision support systems lack transparency. Explainable Artificial Intelligence (XAI) aims to…

Machine Learning · Computer Science 2025-02-25 Tuwe Löfström , Helena Löfström , Ulf Johansson , Cecilia Sönströd , Rudy Matela

In human-AI interactions, explanation is widely seen as necessary for enabling trust in AI systems. We argue that trust, however, may be a pre-requisite because explanation is sometimes impossible. We derive this result from a formalization…

Artificial Intelligence · Computer Science 2025-03-03 Nghi Truong , Phanish Puranam , Ilia Testlin

Explanations in a recommender system assist users in making informed decisions among a set of recommended items. Great research attention has been devoted to generating natural language explanations to depict how the recommendations are…

Information Retrieval · Computer Science 2022-02-22 Peng Wang , Renqin Cai , Hongning Wang