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The rapidly growing market demand for automatic dialogue agents capable of goal-oriented behavior has caused many tech-industry leaders to invest considerable efforts into task-oriented dialog systems. The success of these systems is highly…

Computation and Language · Computer Science 2022-10-25 Ella Rabinovich , Matan Vetzler , David Boaz , Vineet Kumar , Gaurav Pandey , Ateret Anaby-Tavor

Building a machine learning driven spoken dialog system for goal-oriented interactions involves careful design of intents and data collection along with development of intent recognition models and dialog policy learning algorithms. The…

Computation and Language · Computer Science 2019-12-24 Saurav Sahay , Shachi H Kumar , Eda Okur , Haroon Syed , Lama Nachman

Recently advancements in deep learning allowed the development of end-to-end trained goal-oriented dialog systems. Although these systems already achieve good performance, some simplifications limit their usage in real-life scenarios. In…

Computation and Language · Computer Science 2018-03-16 Stefan Constantin , Jan Niehues , Alex Waibel

Task-oriented dialog(TOD) aims to assist users in achieving specific goals through multi-turn conversation. Recently, good results have been obtained based on large pre-trained models. However, the labeled-data scarcity hinders the…

Computation and Language · Computer Science 2022-12-26 Zhitong Yang , Xing Ma , Anqi Liu , Zheyu Zhang

Most research on dialogue has focused either on dialogue generation for openended chit chat or on state tracking for goal-directed dialogue. In this work, we explore a hybrid approach to goal-oriented dialogue generation that combines…

Computation and Language · Computer Science 2019-10-01 Ana Valeria Gonzalez , Isabelle Augenstein , Anders Søgaard

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

Modern machine learning techniques in the natural language processing domain can be used to automatically generate scripts for goal-oriented dialogue systems. The current article presents a general framework for studying the automatic…

Artificial Intelligence · Computer Science 2024-10-28 Leonid Legashev , Alexander Shukhman , Vadim Badikov

A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…

Computation and Language · Computer Science 2026-05-13 Maodong Li , Yancui Li , Fang Kong

A key challenge of dialog systems research is to effectively and efficiently adapt to new domains. A scalable paradigm for adaptation necessitates the development of generalizable models that perform well in few-shot settings. In this…

Computation and Language · Computer Science 2021-05-26 Shikib Mehri , Mihail Eric

Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini

The dialogue systems in customer services have been developed with neural models to provide users with precise answers and round-the-clock support in task-oriented conversations by detecting customer intents based on their utterances.…

Computation and Language · Computer Science 2023-10-17 Yu-Chien Tang , Wei-Yao Wang , An-Zi Yen , Wen-Chih Peng

End-to-end models for goal-orientated dialogue are challenging to train, because linguistic and strategic aspects are entangled in latent state vectors. We introduce an approach to learning representations of messages in dialogues by…

Computation and Language · Computer Science 2018-06-06 Denis Yarats , Mike Lewis

Goal-oriented conversational systems require making sequential decisions under uncertainty about the user's intent, where the algorithm must balance information acquisition and target commitment over multiple turns. Existing approaches…

Computation and Language · Computer Science 2026-04-07 Xinyi Ling , Ye Liu , Reza Averly , Xia Ning

The goal-oriented document-grounded dialogue aims at responding to the user query based on the dialogue context and supporting document. Existing studies tackle this problem by decomposing it into two sub-tasks: knowledge identification and…

Computation and Language · Computer Science 2022-04-19 Chang Gao , Wenxuan Zhang , Wai Lam

Sub-tasks of intent classification, such as robustness to distribution shift, adaptation to specific user groups and personalization, out-of-domain detection, require extensive and flexible datasets for experiments and evaluation. As…

Computation and Language · Computer Science 2021-08-17 Pavel Burnyshev , Valentin Malykh , Andrey Bout , Ekaterina Artemova , Irina Piontkovskaya

In a dialog, there can be multiple valid next utterances at any point. The present end-to-end neural methods for dialog do not take this into account. They learn with the assumption that at any time there is only one correct next utterance.…

Computation and Language · Computer Science 2018-08-31 Janarthanan Rajendran , Jatin Ganhotra , Satinder Singh , Lazaros Polymenakos

Mixed-initiative dialogue tasks involve repeated exchanges of information and conversational control. Conversational agents gain control by generating responses that follow particular dialogue intents or strategies, prescribed by a policy…

Computation and Language · Computer Science 2023-05-09 Maximillian Chen , Xiao Yu , Weiyan Shi , Urvi Awasthi , Zhou Yu

For visual content generation, discrepancies between user intentions and the generated content have been a longstanding problem. This discrepancy arises from two main factors. First, user intentions are inherently complex, with subtle…

Computer Vision and Pattern Recognition · Computer Science 2024-05-22 Yi Cheng , Ziwei Xu , Dongyun Lin , Harry Cheng , Yongkang Wong , Ying Sun , Joo Hwee Lim , Mohan Kankanhalli

Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…

Information Retrieval · Computer Science 2019-04-19 Nikhita Vedula , Nedim Lipka , Pranav Maneriker , Srinivasan Parthasarathy
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