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Dialogue-based language models mark a huge milestone in the field of artificial intelligence, by their impressive ability to interact with users, as well as a series of challenging tasks prompted by customized instructions. However, the…

Artificial Intelligence · Computer Science 2023-04-26 Rui Hao , Linmei Hu , Weijian Qi , Qingliu Wu , Yirui Zhang , Liqiang Nie

End-to-End intelligent neural dialogue systems suffer from the problems of generating inconsistent and repetitive responses. Existing dialogue models pay attention to unilaterally incorporating personal knowledge into the dialog while…

Computation and Language · Computer Science 2021-07-19 Yajing Sun , Yue Hu , Luxi Xing , Yuqiang Xie , Xiangpeng Wei

The recent wave of audio foundation models (FMs) could provide new capabilities for conversational modeling. However, there have been limited efforts to evaluate these audio FMs comprehensively on their ability to have natural and…

Computation and Language · Computer Science 2025-03-04 Siddhant Arora , Zhiyun Lu , Chung-Cheng Chiu , Ruoming Pang , Shinji Watanabe

In contrast with goal-oriented dialogue, social dialogue has no clear measure of task success. Consequently, evaluation of these systems is notoriously hard. In this paper, we review current evaluation methods, focusing on automatic…

Computation and Language · Computer Science 2017-09-14 Amanda Cercas Curry , Helen Hastie , Verena Rieser

Dialogue segmentation is a crucial task for dialogue systems allowing a better understanding of conversational texts. Despite recent progress in unsupervised dialogue segmentation methods, their performances are limited by the lack of…

Computation and Language · Computer Science 2023-10-17 Junfeng Jiang , Chengzhang Dong , Sadao Kurohashi , Akiko Aizawa

A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

Human-Computer Interaction · Computer Science 2023-10-24 Lisa P. Argyle , Ethan Busby , Joshua Gubler , Chris Bail , Thomas Howe , Christopher Rytting , David Wingate

Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general…

Computation and Language · Computer Science 2022-05-12 Abraham Sanders , Tomek Strzalkowski , Mei Si , Albert Chang , Deepanshu Dey , Jonas Braasch , Dakuo Wang

While open-ended self-explanations have been shown to promote robust learning in multiple studies, they pose significant challenges to automated grading and feedback in technology-enhanced learning, due to the unconstrained nature of the…

Human-Computer Interaction · Computer Science 2023-06-30 Huy A. Nguyen , Hayden Stec , Xinying Hou , Sarah Di , Bruce M. McLaren

While automatic dialogue tutors hold great potential in making education personalized and more accessible, research on such systems has been hampered by a lack of sufficiently large and high-quality datasets. Collecting such datasets…

Computation and Language · Computer Science 2023-10-24 Jakub Macina , Nico Daheim , Sankalan Pal Chowdhury , Tanmay Sinha , Manu Kapur , Iryna Gurevych , Mrinmaya Sachan

The recent application of RNN encoder-decoder models has resulted in substantial progress in fully data-driven dialogue systems, but evaluation remains a challenge. An adversarial loss could be a way to directly evaluate the extent to which…

Computation and Language · Computer Science 2017-01-31 Anjuli Kannan , Oriol Vinyals

Building open-domain conversational systems (or chatbots) that produce convincing responses is a recognized challenge. Recent state-of-the-art (SoTA) transformer-based models for the generation of natural language dialogue have demonstrated…

Computation and Language · Computer Science 2022-02-15 Tosin Adewumi , Rickard Brännvall , Nosheen Abid , Maryam Pahlavan , Sana Sabah Sabry , Foteini Liwicki , Marcus Liwicki

Persona-assigned large language models (LLMs) are used in domains such as education, healthcare, and sociodemographic simulation. Yet, they are typically evaluated only in short, single-round settings that do not reflect real-world usage.…

Computation and Language · Computer Science 2026-01-21 Pedro Henrique Luz de Araujo , Michael A. Hedderich , Ali Modarressi , Hinrich Schuetze , Benjamin Roth

To date there has been very little work on assessing discourse coherence methods on real-world data. To address this, we present a new corpus of real-world texts (GCDC) as well as the first large-scale evaluation of leading discourse…

Computation and Language · Computer Science 2018-05-15 Alice Lai , Joel Tetreault

A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…

Computation and Language · Computer Science 2022-04-15 Simon Keizer , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

High-quality feedback is essential for effective human-AI interaction. It bridges knowledge gaps, corrects digressions, and shapes system behavior; both during interaction and throughout model development. Yet despite its importance, human…

Human-Computer Interaction · Computer Science 2026-03-31 Nikhil Sharma , Zheng Zhang , Daniel Lee , Namita Krishnan , Guang-Jie Ren , Ziang Xiao , Yunyao Li

Designing dialog tutors has been challenging as it involves modeling the diverse and complex pedagogical strategies employed by human tutors. Although there have been significant recent advances in neural conversational systems using large…

Computation and Language · Computer Science 2023-03-29 Jakub Macina , Nico Daheim , Lingzhi Wang , Tanmay Sinha , Manu Kapur , Iryna Gurevych , Mrinmaya Sachan

Learning from free-text human feedback is essential for dialog systems, but annotated data is scarce and usually covers only a small fraction of error types known in conversational AI. Instead of collecting and annotating new datasets from…

Computation and Language · Computer Science 2023-10-25 Dominic Petrak , Nafise Sadat Moosavi , Ye Tian , Nikolai Rozanov , Iryna Gurevych

Machine learning approaches often require training and evaluation datasets with a clear separation between positive and negative examples. This risks simplifying and even obscuring the inherent subjectivity present in many tasks. Preserving…

Human-Computer Interaction · Computer Science 2023-06-21 Lora Aroyo , Alex S. Taylor , Mark Diaz , Christopher M. Homan , Alicia Parrish , Greg Serapio-Garcia , Vinodkumar Prabhakaran , Ding Wang

End-to-end spoken dialogue models such as GPT-4o-audio have recently garnered significant attention in the speech domain. However, the evaluation of spoken dialogue models' conversational performance has largely been overlooked. This is…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-24 Shengpeng Ji , Tianle Liang , Yangzhuo Li , Jialong Zuo , Minghui Fang , Jinzheng He , Yifu Chen , Zhengqing Liu , Ziyue Jiang , Xize Cheng , Siqi Zheng , Jin Xu , Junyang Lin , Zhou Zhao

The correct specification of reward models is a well-known challenge in reinforcement learning. Hand-crafted reward functions often lead to inefficient or suboptimal policies and may not be aligned with user values. Reinforcement learning…

Artificial Intelligence · Computer Science 2024-10-24 Muhan Lin , Shuyang Shi , Yue Guo , Behdad Chalaki , Vaishnav Tadiparthi , Ehsan Moradi Pari , Simon Stepputtis , Joseph Campbell , Katia Sycara