Related papers: AskMe: Joint Individual-level and Community-level …
Community Question Answering (CQA) fora such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of community-based questions. Each question thread can receive a large number of answers with different…
Community Question Answering is the field of computational linguistics that deals with problems derived from the questions and answers posted to websites such as Quora or Stack Overflow. Among some of these problems we find the issue of…
Question answering over knowledge bases (KBQA) has become a popular approach to help users extract information from knowledge bases. Although several systems exist, choosing one suitable for a particular application scenario is difficult.…
Conversational question answering (CQA) facilitates an incremental and interactive understanding of a given context, but building a CQA system is difficult for many domains due to the problem of data scarcity. In this paper, we introduce a…
Conversational agents powered by large language models (LLMs) are rapidly becoming integral to our daily interactions, generating unprecedented amounts of conversational data. Such datasets offer a powerful lens into societal interests,…
Community Question-Answering websites, such as StackOverflow and Quora, expect users to follow specific guidelines in order to maintain content quality. These systems mainly rely on community reports for assessing contents, which has…
Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…
Automatic dialog systems have become a mainstream part of online customer service. Many such systems are built, maintained, and improved by customer service specialists, rather than dialog systems engineers and computer programmers. As…
User activities can influence their subsequent interactions with a post, generating interest in the user. Typically, users interact with posts from friends by commenting and using reaction emojis, reflecting their level of interest on…
Search and recommendation are the two most common approaches used by people to obtain information. They share the same goal -- satisfying the user's information need at the right time. There are already a lot of Internet platforms and Apps…
Efficient access to high-quality information is vital for online platforms. To promote more useful information, users not only create new content but also evaluate existing content, often through helpfulness voting. Although aggregated…
Automatic estimation of relative difficulty of a pair of questions is an important and challenging problem in community question answering (CQA) services. There are limited studies which addressed this problem. Past studies mostly leveraged…
Sequential recommendation aims to choose the most suitable items for a user at a specific timestamp given historical behaviors. Existing methods usually model the user behavior sequence based on the transition-based methods like Markov…
Accurately predicting watch time is crucial for optimizing recommendations and user experience in short video platforms. However, existing methods that estimate a single average watch time often fail to capture the inherent uncertainty in…
Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…
Collaborative Filtering (CF) is a core component of popular web-based services such as Amazon, YouTube, Netflix, and Twitter. Most applications use CF to recommend a small set of items to the user. For instance, YouTube presents to a user a…
Previous studies show that recommendation algorithms based on historical behaviors of users can provide satisfactory recommendation performance. Many of these algorithms pay attention to the interest of users, while ignore the influence of…
Conversational question answering (ConvQA) tackles sequential information needs where contexts in follow-up questions are left implicit. Current ConvQA systems operate over homogeneous sources of information: either a knowledge base (KB),…
Community Question Answering (cQA) provides new interesting research directions to the traditional Question Answering (QA) field, e.g., the exploitation of the interaction between users and the structure of related posts. In this context,…
In this paper, we present a framework for Question Difficulty and Expertise Estimation (QDEE) in Community Question Answering sites (CQAs) such as Yahoo! Answers and Stack Overflow, which tackles a fundamental challenge in crowdsourcing:…