Related papers: AskMe: Joint Individual-level and Community-level …
Most research on question answering focuses on the pre-deployment stage; i.e., building an accurate model for deployment. In this paper, we ask the question: Can we improve QA systems further \emph{post-}deployment based on user…
With the steady emergence of community question answering (CQA) platforms like Quora, StackExchange, and WikiHow, users now have an unprecedented access to information on various kind of queries and tasks. Moreover, the rapid proliferation…
Millions of users on the Internet discuss a variety of topics on Question-and-Answer (Q&A) instances. However, not all instances and topics receive the same amount of attention, as some thrive and achieve self-sustaining levels of activity,…
In community question-answering platforms, tags play essential roles in effective information organization and retrieval, better question routing, faster response to questions, and assessment of topic popularity. Hence, automatic assistance…
Complex knowledge base question answering can be achieved by converting questions into sequences of predefined actions. However, there is a significant semantic and structural gap between natural language and action sequences, which makes…
Community-based Question Answering (CQA), which allows users to acquire their desired information, has increasingly become an essential component of online services in various domains such as E-commerce, travel, and dining. However, an…
We present MCQA, a learning-based algorithm for multimodal question answering. MCQA explicitly fuses and aligns the multimodal input (i.e. text, audio, and video), which forms the context for the query (question and answer). Our approach…
With the advancement of machine learning and artificial intelligence technologies, recommender systems have been increasingly used across a vast variety of platforms to efficiently and effectively match users with items. As application…
We explore the dynamics of user performance in collaborative knowledge production by studying the quality of answers to questions posted on Stack Exchange. We propose four indicators of answer quality: answer length, the number of code…
Online Community Question Answering (CQA) platforms have become indispensable tools for users seeking expert solutions to their technical queries. The effectiveness of these platforms relies on their ability to identify and direct questions…
Question-&-Answer (QA) websites have emerged as efficient platforms for knowledge sharing and problem solving. In particular, the Stack Exchange platform includes some of the most popular QA communities to date, such as Stack Overflow.…
The majority of existing recommender systems rely on user ratings, which are limited by the lack of user collaboration and the sparsity problem. To address these issues, this study proposes a behavior-based recommender system that leverages…
As the integration of large language models into daily life is on the rise, there is a clear gap in benchmarks for advising on subjective and personal dilemmas. To address this, we introduce AdvisorQA, the first benchmark developed to…
Community Question Answering (CQA) has become a primary means for people to acquire knowledge, where people are free to ask questions or submit answers. To enhance the efficiency of the service, similar question identification becomes a…
In recent years, large language models (LLMs) have excelled in language understanding and generation, powering advanced dialogue and recommendation systems. However, a significant limitation persists: these systems often model user…
Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…
Community-based Question Answering (CQA) sites play an important role in addressing health information needs. However, a significant number of posted questions remain unanswered. Automatically answering the posted questions can provide a…
Choice decisions made by users of online applications can suffer from biases due to the users' level of engagement. For instance, low engagement users may make random choices with no concern for the quality of items offered. This biased…
Neural approaches have become very popular in Question Answering (QA), however, they require a large amount of annotated data. In this work, we propose a novel approach that combines data augmentation via question-answer generation with…
Training and refreshing a web-scale Question Answering (QA) system for a multi-lingual commercial search engine often requires a huge amount of training examples. One principled idea is to mine implicit relevance feedback from user behavior…