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Related papers: Generating User-Centred Explanations via Illocutio…

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The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

In this paper we provide a first analysis of the research questions that arise when dealing with the problem of communicating pieces of formal argumentation through natural language interfaces. It is a generally held opinion that formal…

Artificial Intelligence · Computer Science 2017-06-14 Federico Cerutti , Alice Toniolo , Timothy J. Norman

A pervasive design issue of AI systems is their explainability--how to provide appropriate information to help users understand the AI. The technical field of explainable AI (XAI) has produced a rich toolbox of techniques. Designers are now…

Human-Computer Interaction · Computer Science 2021-09-07 Q. Vera Liao , Milena Pribić , Jaesik Han , Sarah Miller , Daby Sow

With the advances of AI research, AI has been increasingly adopted in numerous domains, ranging from low-stakes daily tasks such as movie recommendations to high-stakes tasks such as medicine, and criminal justice decision-making.…

Human-Computer Interaction · Computer Science 2024-10-29 Shuai Ma

We grapple with the question: How, for whom and why should explainable artificial intelligence (XAI) aim to support the user goal of agency? In particular, we analyze the relationship between agency and explanations through a user-centric…

Human-Computer Interaction · Computer Science 2023-12-07 Iyadunni Adenuga , Jonathan Dodge

From its inception, AI has had a rather ambivalent relationship with humans -- swinging between their augmentation and replacement. Now, as AI technologies enter our everyday lives at an ever increasing pace, there is a greater need for AI…

Artificial Intelligence · Computer Science 2024-05-28 Sarath Sreedharan , Anagha Kulkarni , Subbarao Kambhampati

Generative AI systems such as ChatGPT challenge traditional assumptions about academic assessment by enabling students to generate explanations, code, and solutions in real time. Rather than attempting to restrict AI use, this study…

Computers and Society · Computer Science 2026-05-13 Qusay H. Mahmoud

In computer vision, explainable AI (xAI) methods seek to mitigate the 'black-box' problem by making the decision-making process of deep learning models more interpretable and transparent. Traditional xAI methods concentrate on visualizing…

Human-Computer Interaction · Computer Science 2024-08-15 Hyeonggeun Yun

Many high-performance models suffer from a lack of interpretability. There has been an increasing influx of work on explainable artificial intelligence (XAI) in order to disentangle what is meant and expected by XAI. Nevertheless, there is…

Machine Learning · Computer Science 2019-10-23 Adrien Bennetot , Jean-Luc Laurent , Raja Chatila , Natalia Díaz-Rodríguez

People supported by AI-powered decision support tools frequently overrely on the AI: they accept an AI's suggestion even when that suggestion is wrong. Adding explanations to the AI decisions does not appear to reduce the overreliance and…

Human-Computer Interaction · Computer Science 2021-02-22 Zana Buçinca , Maja Barbara Malaya , Krzysztof Z. Gajos

Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior…

Human-Computer Interaction · Computer Science 2025-05-22 Christian Schütze , Birte Richter , Britta Wrede

When human cognition is modeled in Philosophy and Cognitive Science, there is a pervasive idea that humans employ mental representations in order to navigate the world and make predictions about outcomes of future actions. By understanding…

Artificial Intelligence · Computer Science 2021-01-26 Marcus Westberg , Kary Främling

While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system…

Computation and Language · Computer Science 2023-10-24 Nils Feldhus , Qianli Wang , Tatiana Anikina , Sahil Chopra , Cennet Oguz , Sebastian Möller

Ensuring fairness in artificial intelligence (AI) is important to counteract bias and discrimination in far-reaching applications. Recent work has started to investigate how humans judge fairness and how to support machine learning (ML)…

Human-Computer Interaction · Computer Science 2022-04-25 Yuri Nakao , Simone Stumpf , Subeida Ahmed , Aisha Naseer , Lorenzo Strappelli

Explainable AI (XAI) tools represent a turn to more human-centered and human-in-the-loop AI approaches that emphasize user needs and perspectives in machine learning model development workflows. However, while the majority of ML resources…

Human-Computer Interaction · Computer Science 2024-04-03 Grace Guo , Dustin Arendt , Alex Endert

A class of explainable NLP models for reasoning tasks support their decisions by generating free-form or structured explanations, but what happens when these supporting structures contain errors? Our goal is to allow users to interactively…

Computation and Language · Computer Science 2021-04-20 Aman Madaan , Niket Tandon , Dheeraj Rajagopal , Yiming Yang , Peter Clark , Keisuke Sakaguchi , Ed Hovy

Evaluating UX in the context of AI's complexity, unpredictability, and generative nature presents unique challenges. How can we support HCI researchers to create comprehensive UX evaluation plans? In this paper, we introduce EvAlignUX, a…

Human-Computer Interaction · Computer Science 2025-07-09 Qingxiao Zheng , Minrui Chen , Pranav Sharma , Yiliu Tang , Mehul Oswal , Yiren Liu , Yun Huang

This is an integrative review that address the question, "What makes for a good explanation?" with reference to AI systems. Pertinent literatures are vast. Thus, this review is necessarily selective. That said, most of the key concepts and…

Artificial Intelligence · Computer Science 2019-02-07 Shane T. Mueller , Robert R. Hoffman , William Clancey , Abigail Emrey , Gary Klein

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

Artificial Intelligence (AI) increasingly shows its potential to outperform predicate logic algorithms and human control alike. In automatically deriving a system model, AI algorithms learn relations in data that are not detectable for…

Artificial Intelligence · Computer Science 2022-10-12 Simon Daniel Duque Anton , Daniel Schneider , Hans Dieter Schotten