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Evaluating the quality of explanations in Explainable Artificial Intelligence (XAI) is to this day a challenging problem, with ongoing debate in the research community. While some advocate for establishing standardized offline metrics,…

Human-Computer Interaction · Computer Science 2024-09-27 Teodor Chiaburu , Frank Haußer , Felix Bießmann

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

The increasingly widespread application of AI models motivates increased demand for explanations from a variety of stakeholders. However, this demand is ambiguous because there are many types of 'explanation' with different evaluative…

Artificial Intelligence · Computer Science 2021-06-29 Yiheng Yao

Artificial intelligence and machine learning algorithms have become ubiquitous. Although they offer a wide range of benefits, their adoption in decision-critical fields is limited by their lack of interpretability, particularly with textual…

Machine Learning · Computer Science 2023-01-27 Diego Antognini

Over the last few years there has been rapid research growth into eXplainable Artificial Intelligence (XAI) and the closely aligned Interpretable Machine Learning (IML). Drivers for this growth include recent legislative changes and…

Artificial Intelligence · Computer Science 2021-07-08 Richard Dazeley , Peter Vamplew , Cameron Foale , Charlotte Young , Sunil Aryal , Francisco Cruz

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

As Artificial Intelligence (AI) systems continue to grow in size and complexity, so does the difficulty of the quest for AI transparency. In a world of large models and complex AI systems, why do we explain AI and what should we explain?…

Artificial Intelligence · Computer Science 2026-04-23 Karina Cortinas-Lorenzo , Gavin Doherty

Several approaches have been presented, which aim to extract models from natural language specifications. These approaches have inherent weaknesses for they assume an initial problem understanding that is perfect, and they leave no room for…

Information Retrieval · Computer Science 2023-10-24 Vasiliy Seibert

Recent advances in AI reasoning models provide unprecedented transparency into their decision-making processes, transforming them from traditional black-box systems into models that articulate step-by-step chains of thought rather than…

Software Engineering · Computer Science 2025-03-04 Christoph Treude , Raula Gaikovina Kula

Artificial Intelligence algorithms have now become pervasive in multiple high-stakes domains. However, their internal logic can be obscure to humans. Explainable Artificial Intelligence aims to design tools and techniques to illustrate the…

Human-Computer Interaction · Computer Science 2024-04-29 Eleonora Cappuccio , Daniele Fadda , Rosa Lanzilotti , Salvatore Rinzivillo

Recent work in explanation generation for decision making agents has looked at how unexplained behavior of autonomous systems can be understood in terms of differences in the model of the system and the human's understanding of the same,…

Artificial Intelligence · Computer Science 2018-02-06 Tathagata Chakraborti , Sarath Sreedharan , Sachin Grover , Subbarao Kambhampati

The output quality of large language models (LLMs) can be improved via "reasoning": generating segments of chain-of-thought (CoT) content to further condition the model prior to producing user-facing output. While these chains contain…

Human-Computer Interaction · Computer Science 2025-07-01 Rock Yuren Pang , K. J. Kevin Feng , Shangbin Feng , Chu Li , Weijia Shi , Yulia Tsvetkov , Jeffrey Heer , Katharina Reinecke

During the first step of practical reasoning, i.e. deliberation or goals selection, an intelligent agent generates a set of pursuable goals and then selects which of them he commits to achieve. Explainable Artificial Intelligence (XAI)…

Artificial Intelligence · Computer Science 2020-09-15 Mariela Morveli-Espinoza , Cesar Augusto Tacla , Henrique Jasinski

Artificial Intelligence (AI) is being increasingly deployed in practical applications. However, there is a major concern whether AI systems will be trusted by humans. In order to establish trust in AI systems, there is a need for users to…

Artificial Intelligence · Computer Science 2021-02-16 Quratul-ain Mahesar , Simon Parsons

Explainable AI (XAI) can greatly enhance user trust and satisfaction in AI-assisted decision-making processes. Recent findings suggest that a single explainer may not meet the diverse needs of multiple users in an AI system; indeed, even…

Interactive Artificial Intelligence (AI) agents are becoming increasingly prevalent in society. However, application of such systems without understanding them can be problematic. Black-box AI systems can lead to liability and…

Computers and Society · Computer Science 2023-01-16 Pradyumna Tambwekar , Matthew Gombolay

The traditional user-centered design process can hardly keep up with the ever faster technical development and increasingly diverse user preferences. As a solution, we propose to augment the tried-and-tested approach of conducting user…

Human-Computer Interaction · Computer Science 2023-02-23 Florian Fischer , Arthur Fleig , Markus Klar , Viktorija Paneva , Jörg Müller

Explainable AI was born as a pathway to allow humans to explore and understand the inner working of complex systems. However, establishing what is an explanation and objectively evaluating explainability are not trivial tasks. This paper…

Artificial Intelligence · Computer Science 2023-08-21 Francesco Sovrano , Fabio Vitali

In AI-assisted decision-making, humans often passively review AI's suggestion and decide whether to accept or reject it as a whole. In such a paradigm, humans are found to rarely trigger analytical thinking and face difficulties in…

Human-Computer Interaction · Computer Science 2025-03-13 Shuai Ma , Qiaoyi Chen , Xinru Wang , Chengbo Zheng , Zhenhui Peng , Ming Yin , Xiaojuan Ma

Deep neural networks form the backbone of artificial intelligence research, with potential to transform the human experience in areas ranging from autonomous driving to personal assistants, healthcare to education. However, their…

Machine Learning · Computer Science 2025-05-29 Vinitra Swamy