Related papers: Privacy Policy Question Answering Assistant: A Que…
Explanation in machine learning and related fields such as artificial intelligence aims at making machine learning models and their decisions understandable to humans. Existing work suggests that personalizing explanations might help to…
Summarizing sales calls is a routine task performed manually by salespeople. We present a production system which combines generative models fine-tuned for customer-agent setting, with a human-in-the-loop user experience for an interactive…
Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion…
Privacy policies are expected to inform data subjects about their data protection rights and should explain the data controller's data management practices. Privacy policies only fulfill their purpose, if they are correctly interpreted,…
Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…
The ubiquitous availability of computing devices and the widespread use of the internet have generated a large amount of data continuously. Therefore, the amount of available information on any given topic is far beyond humans' processing…
Privacy and ethics of citizens are at the core of the concerns raised by our increasingly digital society. Profiling users is standard practice for software applications triggering the need for users, also enforced by laws, to properly…
Judicial opinions are written to be persuasive and could build public trust in court decisions, yet they can be difficult for non-experts to understand. We present a pipeline for using an AI assistant to generate simplified summaries of…
(Source) Code summarization aims to automatically generate summaries/comments for a given code snippet in the form of natural language. Such summaries play a key role in helping developers understand and maintain source code. Existing code…
In conversational search systems, a key component is to determine and clarify the intent behind complex queries. We view intent clarification in light of the exploratory search paradigm, where users, through an iterative, evolving process…
Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue…
Privacy policies provide individuals with information about their rights and how their personal information is handled. Natural language understanding (NLU) technologies can support individuals and practitioners to understand better privacy…
Users interacting with large language models (LLMs) under their real identifiers often unknowingly risk disclosing private information. Automatically notifying users whether their queries leak privacy and which phrases leak what private…
The usage and amount of information available on the internet increase over the past decade. This digitization leads to the need for automated answering system to extract fruitful information from redundant and transitional knowledge…
Query-focused summarization (QFS) is the task of generating a summary in response to a user-written query. Despite its user-oriented nature, there has been limited work in QFS in explicitly considering a user's understanding of a generated…
Traditional information retrieval (such as that offered by web search engines) impedes users with information overload from extensive result pages and the need to manually locate the desired information therein. Conversely,…
Clarifying questions are an integral component of modern information retrieval systems, directly impacting user satisfaction and overall system performance. Poorly formulated questions can lead to user frustration and confusion, negatively…
Privacy policies are often obfuscated by their complexity, which impedes transparency and informed consent. Conventional machine learning approaches for automatically analyzing these policies demand significant resources and substantial…
The rapid deployment of large language models (LLMs) in consumer applications has led to frequent exchanges of personal information. To obtain useful responses, users often share more than necessary, increasing privacy risks via…
Today's massive scale of data collection coupled with recent surges of consumer data leaks has led to increased attention towards data privacy and related risks. Conventional data privacy protection systems focus on reducing custodial risk…