Related papers: Privacy Policy Question Answering Assistant: A Que…
Searching for health information online is becoming customary for more and more consumers every day, which makes the need for efficient and reliable question answering systems more pressing. An important contributor to the success rates of…
The rise of large language models has opened new avenues for users seeking legal advice. However, users often lack professional legal knowledge, which can lead to questions that omit critical information. This deficiency makes it…
Global partisan hostility and polarization has increased, and this polarization is heightened around presidential elections. Models capable of generating accurate summaries of diverse perspectives can help reduce such polarization by…
Privacy policies are legal documents that describe how a website will collect, use, and distribute a user's data. Unfortunately, such documents are often overly complicated and filled with legal jargon; making it difficult for users to…
This article explores the gaps that can manifest when using a large language model (LLM) to obtain simplified interpretations of data practices from a complex privacy policy. We exemplify these gaps to showcase issues in accuracy,…
Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…
The concept of privacy is inherently intertwined with human attitudes and behaviours, as most computer systems are primarily designed for human use. Especially in the case of Recommender Systems, which feed on information provided by…
We propose a method to perform automatic document summarisation without using reference summaries. Instead, our method interactively learns from users' preferences. The merit of preference-based interactive summarisation is that preferences…
When summarizing a collection of views, arguments or opinions on some topic, it is often desirable not only to extract the most salient points, but also to quantify their prevalence. Work on multi-document summarization has traditionally…
Community Question Answering (CQA) forums such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of questions. Each question thread can receive a large number of answers with different perspectives. The…
In recent times, data is growing rapidly in every domain such as news, social media, banking, education, etc. Due to the excessiveness of data, there is a need of automatic summarizer which will be capable to summarize the data especially…
Recently, Product Question Answering (PQA) on E-Commerce platforms has attracted increasing attention as it can act as an intelligent online shopping assistant and improve the customer shopping experience. Its key function, automatic answer…
Abstract. When writing an academic paper, researchers often spend considerable time reviewing and summarizing papers to extract relevant citations and data to compose the Introduction and Related Work sections. To address this problem, we…
Product question answering (PQA), aiming to automatically provide instant responses to customer's questions in E-Commerce platforms, has drawn increasing attention in recent years. Compared with typical QA problems, PQA exhibits unique…
This paper formulates a new task of extracting privacy parameters from a privacy policy, through the lens of Contextual Integrity, an established social theory framework for reasoning about privacy norms. Privacy policies, written by…
Machine-readable representations of privacy policies are door openers for a broad variety of novel privacy-enhancing and, in particular, transparency-enhancing technologies (TETs). In order to generate such representations, transparency…
Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…
This paper introduces the task of product demand clarification within an e-commercial scenario, where the user commences the conversation with ambiguous queries and the task-oriented agent is designed to achieve more accurate and tailored…
As the amount of user-generated textual content grows rapidly, text summarization algorithms are increasingly being used to provide users a quick overview of the information content. Traditionally, summarization algorithms have been…
Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…