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This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…
Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open…
The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…
Emotional support is a crucial skill for many real-world scenarios, including caring for the elderly, mental health support, and customer service chats. This paper presents a novel task of empathetic dialog generation with positive emotion…
Large Language Models (LLMs) have demonstrated remarkable abilities across numerous disciplines, primarily assessed through tasks in language generation, knowledge utilization, and complex reasoning. However, their alignment with human…
As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In this work, we investigate the extent to which interactions with…
Models trained on large unlabeled corpora of human interactions will learn patterns and mimic behaviors therein, which include offensive or otherwise toxic behavior and unwanted biases. We investigate a variety of methods to mitigate these…
Self-anthropomorphism in robots manifests itself through their display of human-like characteristics in dialogue, such as expressing preferences and emotions. Our study systematically analyzes self-anthropomorphic expression within various…
Empathetic conversation is psychologically supposed to be the result of conscious alignment and interaction between the cognition and affection of empathy. However, existing empathetic dialogue models usually consider only the affective…
We propose a graph-based mechanism to extract rich-emotion bearing patterns, which fosters a deeper analysis of online emotional expressions, from a corpus. The patterns are then enriched with word embeddings and evaluated through several…
Dialogue-based language models mark a huge milestone in the field of artificial intelligence, by their impressive ability to interact with users, as well as a series of challenging tasks prompted by customized instructions. However, the…
Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires…
Emotion recognition in conversation (ERC) aims to analyze the speaker's state and identify their emotion in the conversation. Recent works in ERC focus on context modeling but ignore the representation of contextual emotional tendency. In…
Empathy, as defined in behavioral sciences, expresses the ability of human beings to recognize, understand and react to emotions, attitudes and beliefs of others. The lack of an operational definition of empathy makes it difficult to…
The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…
This paper describes a between-subjects Amazon Mechanical Turk study (n = 220) that investigated how a robot's affective narrative influences its ability to elicit empathy in human observers. We first conducted a pilot study to develop and…
We propose a personalized chatbot designed for elderly individuals. The chatbot initiates discussions based on family photos, encouraging users to interact naturally. During these interactions, it generates W questions (who, where, when,…
In this paper, we present work in progress on the role of artificial intelligence (AI) chatbots, such as ChatGPT, in facilitating data access to federated knowledge graphs. In particular, we provide examples from the field of…
ECHO (Evaluation of Chat, Human behavior, and Outcomes) is an open research platform designed to support reproducible, mixed-method studies of human interaction with both conversational AI systems and Web search engines. It enables…
Recognizing emotions in conversations is a challenging task due to the presence of contextual dependencies governed by self- and inter-personal influences. Recent approaches have focused on modeling these dependencies primarily via…