Related papers: Towards Handling Unconstrained User Preferences in…
End-to-End task-oriented dialogue systems generate responses based on dialog history and an accompanying knowledge base (KB). Inferring those KB entities that are most relevant for an utterance is crucial for response generation. Existing…
Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…
Context: Requirements prioritization is a challenging problem that is aimed to deliver the most suitable subset from a pool of candidate requirements. The problem is NP-hard when formulated as an optimization problem. Feedback from end…
Conversational agents are increasingly deployed in knowledge-intensive settings, where correct behavior depends on retrieving and applying domain-specific knowledge from large, proprietary, and unstructured corpora during live interactions…
With the increasing demand for predictable and accountable Artificial Intelligence, the ability to explain or justify recommender systems results by specifying how items are suggested, or why they are relevant, has become a primary goal.…
The rapidly growing market demand for automatic dialogue agents capable of goal-oriented behavior has caused many tech-industry leaders to invest considerable efforts into task-oriented dialog systems. The success of these systems is highly…
Personalizing Large Language Model (LLM) agents requires conditioning them on user-specific data, creating a critical trade-off between task utility and data disclosure. While the utility of adding user data often exhibits diminishing…
The profusion of online news articles makes it difficult to find interesting articles, a problem that can be assuaged by using a recommender system to bring the most relevant news stories to readers. However, news recommendation is…
Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…
Natural language database interfaces broaden data access, yet they remain brittle under input ambiguity. Standard approaches often collapse uncertainty into a single query, offering little support for mismatches between user intent and…
Methods for query answering over incomplete knowledge graphs retrieve entities that are likely to be answers, which is particularly useful when such answers cannot be reached by direct graph traversal due to missing edges. However, existing…
This paper presents a novel approach for using clickthrough data to learn ranked retrieval functions for web search results. We observe that users searching the web often perform a sequence, or chain, of queries with a similar information…
Traditional recommendation systems represent user preferences in dense representations obtained through black-box encoder models. While these models often provide strong recommendation performance, they lack interpretability for users,…
Tools for filtering the World Wide Web exist, but they are hampered by the difficulty of capturing user preferences in such a dynamic environment. We explore the acquisition of user profiles by unobtrusive monitoring of browsing behaviour…
Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…
Discourse processing suffers from data sparsity, especially for dialogues. As a result, we explore approaches to build discourse structures for dialogues, based on attention matrices from Pre-trained Language Models (PLMs). We investigate…
User modeling is a very important task for making relevant suggestions of venues to the users. These suggestions are often based on matching the venues' features with the users' preferences, which can be collected from previously visited…
Task-oriented dialog (TOD) systems often need to formulate knowledge base (KB) queries corresponding to the user intent and use the query results to generate system responses. Existing approaches require dialog datasets to explicitly…
Recommender systems easily face the issue of user preference shifts. User representations will become out-of-date and lead to inappropriate recommendations if user preference has shifted over time. To solve the issue, existing work focuses…
Entity search, i.e., finding the most similar entities to a query entity, faces unique challenges in e-commerce, where product similarity varies across categories and contexts. Traditional embedding-based approaches often struggle to…