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We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

Recommender systems are indispensable in the realm of online applications, and sequential recommendation has enjoyed considerable prevalence due to its capacity to encapsulate the dynamic shifts in user interests. However, previous…

Information Retrieval · Computer Science 2024-04-16 Junzhe Jiang , Shang Qu , Mingyue Cheng , Qi Liu , Zhiding Liu , Hao Zhang , Rujiao Zhang , Kai Zhang , Rui Li , Jiatong Li , Min Gao

Large Language Models (LLMs) excel at producing broadly relevant text, but this generality becomes a limitation when user-specific preferences are required, such as recommending restaurants or planning travel. In these scenarios, users…

Machine Learning · Computer Science 2025-10-21 Ioannis Tsaknakis , Bingqing Song , Shuyu Gan , Dongyeop Kang , Alfredo Garcia , Gaowen Liu , Charles Fleming , Mingyi Hong

Recent research focuses beyond recommendation accuracy, towards human factors that influence the acceptance of recommendations, such as user satisfaction, trust, transparency and sense of control.We present a generic interactive recommender…

Information Retrieval · Computer Science 2019-10-09 Oznur Alkan , Massimiliano Mattetti , Elizabeth M. Daly , Adi Botea , Inge Vejsbjerg

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Large databases are often organized by hand-labeled metadata, or criteria, which are expensive to collect. We can use unsupervised learning to model database variation, but these models are often high dimensional, complex to parameterize,…

Computer Vision and Pattern Recognition · Computer Science 2017-06-14 James Tompkin , Kwang In Kim , Hanspeter Pfister , Christian Theobalt

Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the…

Computation and Language · Computer Science 2021-09-10 Zhiyu Chen , Honglei Liu , Hu Xu , Seungwhan Moon , Hao Zhou , Bing Liu

Decision-making is a cognitively intensive task that requires synthesizing relevant information from multiple unstructured sources, weighing competing factors, and incorporating subjective user preferences. Existing methods, including large…

Computation and Language · Computer Science 2026-04-21 Akriti Jain , Anish Mulay , Divyansh Verma , Aishani Pandey , Pritika Ramu , Aparna Garimella

In recommendation dialogs, humans commonly disclose their preference and make recommendations in a friendly manner. However, this is a challenge when developing a sociable recommendation dialog system, due to the lack of dialog dataset…

Computation and Language · Computer Science 2020-10-09 Shirley Anugrah Hayati , Dongyeop Kang , Qingxiaoyang Zhu , Weiyan Shi , Zhou Yu

Recommender systems leverage both content and user interactions to generate recommendations that fit users' preferences. The recent surge of interest in deep learning presents new opportunities for exploiting these two sources of…

Information Retrieval · Computer Science 2016-08-23 Jeroen B. P. Vuurens , Martha Larson , Arjen P. de Vries

Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…

Information Retrieval · Computer Science 2023-02-15 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Recommender systems must balance personalization, diversity, and robustness to cold-start scenarios to remain effective in dynamic content environments. This paper introduces an adaptive, exploration-based recommendation framework that…

Information Retrieval · Computer Science 2025-03-26 Edoardo Bianchi

In sequential recommendation, models recommend items based on user's interaction history. To this end, current models usually incorporate information such as item descriptions and user intent or preferences. User preferences are usually not…

While many production-ready and robust algorithms are available for the task of recommendation systems, many of these systems do not take the order of user's consumption into account. The order of consumption can be very useful and matters…

Information Retrieval · Computer Science 2022-05-03 Mehdi Soleiman Nejad , Meysam Varasteh , Hadi Moradi , Mohammad Amin Sadeghi

State of the art models in intent induction require annotated datasets. However, annotating dialogues is time-consuming, laborious and expensive. In this work, we propose a completely unsupervised framework for intent induction within a…

Computation and Language · Computer Science 2023-07-31 Rita Costa , Bruno Martins , Sérgio Viana , Luisa Coheur

Recommender systems perform well for popular items and users with ample interactions (likes, ratings etc.). This work addresses the difficult and underexplored case of users who have very sparse interactions but post informative review…

Information Retrieval · Computer Science 2025-02-28 Ghazaleh Haratinezhad Torbati , Anna Tigunova , Andrew Yates , Gerhard Weikum

Recommender systems take inputs from user history, use an internal ranking algorithm to generate results and possibly optimize this ranking based on feedback. However, often the recommender system is unaware of the actual intent of the user…

Information Retrieval · Computer Science 2017-11-30 Biswarup Bhattacharya , Iftikhar Burhanuddin , Abhilasha Sancheti , Kushal Satya

News feed recommendation is an important web service. In recent years, pre-trained language models (PLMs) have been intensively applied to improve the recommendation quality. However, the utilization of these deep models is limited in many…

Information Retrieval · Computer Science 2022-01-13 Peitian Zhang , Zheng liu
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