Related papers: Providing an Approach to Predicting Customer Quali…
We study the problems of pricing an indivisible product to consumers who are embedded in a given social network. The goal is to maximize the revenue of the seller. We assume impatient consumers who buy the product as soon as the seller…
Online social networks usage has increased significantly in the last decade and continues to grow in popularity. Multiple social platforms use volunteers as a central component. The behavior of volunteers in volunteer-based networks has…
Social and information networking activities such as on Facebook, Twitter, WeChat, and Weibo have become an indispensable part of our everyday life, where we can easily access friends' behaviors and are in turn influenced by them.…
We describe our work in the collection and analysis of massive data describing the connections between participants to online social networks. Alternative approaches to social network data collection are defined and evaluated in practice,…
In our digital and connected societies, the development of social networks, online shopping, and reputation systems raises the question of how individuals use social information, and how it affects their decisions. We report experiments…
Social influence is ubiquitous in cultural markets, from book recommendations in Amazon, to song popularities in iTunes and the ranking of newspaper articles in the online edition of the New York Times to mention only a few. Yet social…
Community detection algorithms are in general evaluated by comparing evaluation metric values for the communities obtained with different algorithms. The evaluation metrics that are used for measuring quality of the communities incorporate…
Online services such as web search and e-commerce applications typically rely on the collection of data about users, including details of their activities on the web. Such personal data is used to enhance the quality of service via…
Due to the rapid development of non-face-to-face services due to the corona virus, commerce through the Internet, such as sales and reservations, is increasing very rapidly. Consumers also post reviews, suggestions, or judgments about goods…
\emph{Implicit Social Network} is a connected social structure among a group of persons, where two of them are linked if they have some common interest. One real\mbox{-}life example of such networks is the implicit social network among the…
This thesis can be categorized under the Influencer Marketing industry with respect to social media initiatives. Influencer marketing is a modern tactic used by brands to enhance their visibility to their target audience by using the…
As companies increase their efforts in retaining customers, being able to predict accurately ahead of time, whether a customer will churn in the foreseeable future is an extremely powerful tool for any marketing team. The paper describes in…
Knowledge management is an important aspect of an organization, especially in the ICT industry. Having more control of it is essentials for the organization to stay competitive in the business. One way to assess the organization's knowledge…
With the global increase in online services, there is a paradigm shift from service quality to e-service quality. In order to sustain this strategic change, there is need to measure and evaluate the quality of e-services. Consequently, the…
Recently, e-commerce has enjoyed the appearance of many novel opportunities created as a result of the increasing growth of social networks. Social commerce (s-commerce), an offspring of e-commerce, interconnects users and helps with the…
In real-world scenarios, large graphs represent relationships among entities in complex systems. Mining these large graphs often containing millions of nodes and edges helps uncover structural patterns and meaningful insights. Dividing a…
It becomes a significant challenge to predict customer behavior and retain an existing customer with the rapid growth of digitization which opens up more opportunities for customers to choose from subscription-based products and services…
In this study, we explore peer-interaction effects in online networks on speaking skill development. In particular, we present an evidence for gradual buildup of skills in a small-group setting that has not been reported in the literature.…
Perceived responsiveness of a web page is one of the most important and least understood metrics of web page design, and is critical for attracting and maintaining a large audience. Web pages can be designed to meet performance SLAs early…
Online Social Networks (OSNs) have come to play an increasingly important role in our social lives, and their inherent privacy problems have become a major concern for users. Can we assist consumers in their privacy decision-making…