Related papers: Providing an Approach to Predicting Customer Quali…
Graph convolution is a recent scalable method for performing deep feature learning on attributed graphs by aggregating local node information over multiple layers. Such layers only consider attribute information of node neighbors in the…
Link prediction is the problem of inferring whether potential edges between pairs of vertices in a graph will be present or absent in the near future. To perform this task it is usual to use information provided by a number of available and…
The challenge of each organization is how they adapt to the shift of more complex technology such as mobile, big data, interconnected world, and the Internet of things. In order to achieve their objective, they must understand how to take…
Web search is frequently used by people to acquire new knowledge and to satisfy learning-related objectives. In this context, informational search missions with an intention to obtain knowledge pertaining to a topic are prominent. The…
Blogs and social networking sites serve as a platform to the users for expressing their interests, ideas and thoughts. Targeted marketing uses the recommendation systems for suggesting their services and products to the users or clients. So…
E-commerce dominates a large part of the world's economy with many websites dedicated to online selling products. The vast majority of e-commerce websites provide their customers with the ability to express their opinions about the…
Many customer services are already available at Social Network Sites (SNSs), including user recommendation and media interaction, to name a few. There are strong desires to provide online users more dedicated and personalized services that…
The uniqueness of online social networks makes it possible to implement new methods that increase the quality and effectiveness of research processes. While surveys are one of the most important tools for research, the representativeness of…
Future e-business models will rely on electronic contracts which are agreed dynamically and adaptively by web services. Thus, the automatic negotiation of Service Level Agreements (SLAs) between consumers and providers is key for enabling…
Most of the research in the recommender systems domain is focused on the optimization of the metrics based on historical data such as Mean Average Precision (MAP) or Recall. However, there is a gap between the research and industry since…
Community detection is considered as a fundamental task in analyzing social networks. Even though many techniques have been proposed for community detection, most of them are based exclusively on the connectivity structures. However, there…
A consumer-dependent (business-to-consumer) organization tends to present itself as possessing a set of human qualities, which is termed as the brand personality of the company. The perception is impressed upon the consumer through the…
In social commerce, users dialogue with each other on the topics related to the providers' products. However, the language customers use may vary from the language vendors use on their e-commerce websites and product descriptions. This…
"Spillover" learning is defined as customers' learning about the quality of a service (or product) from their previous experiences with similar yet not identical services. In this paper, we propose a novel, parsimonious and general Bayesian…
Community detection is a core tool for analyzing large realworld graphs. It is often used to derive additional local features of vertices and edges that will be used to perform a downstream task, yet the impact of community detection on…
Estimating causal effects in e-commerce tends to involve costly treatment assignments which can be impractical in large-scale settings. Leveraging machine learning to predict such treatment effects without actual intervention is a standard…
This paper analyses role of internet in marketing and its influences on business decision-making process. It explains how the decision maker collect variety of information about customers through internet and analysis this data to better…
The progressive digitalization is changing the way businesses work and interact. Concepts like Internet of Things, Cloud Computing, Industry 4.0, Service 4.0, Smart Production or Smart Cities are based on systems that are linked to the…
The rapid growth of e-commerce has made people accustomed to shopping online. Before making purchases on e-commerce websites, most consumers tend to rely on rating scores and review information to make purchase decisions. With this…
Online retail is a visual experience- Shoppers often use images as first order information to decide if an item matches their personal style. Image characteristics such as color, simplicity, scene composition, texture, style, aesthetics and…