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In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent…

Information Retrieval · Computer Science 2021-08-19 Hongjin Qian , Zhicheng Dou , Yutao Zhu , Yueyuan Ma , Ji-Rong Wen

Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…

Computation and Language · Computer Science 2022-08-23 Itsugun Cho , Dongyang Wang , Ryota Takahashi , Hiroaki Saito

Personalizing dialogue agents is important for dialogue systems to generate more specific, consistent, and engaging responses. However, most current dialogue personalization approaches rely on explicit persona descriptions during inference,…

Computation and Language · Computer Science 2021-12-01 Wangchunshu Zhou , Qifei Li , Chenle Li

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Human-Computer Interaction · Computer Science 2025-09-25 Georgios Makridis , George Fragiadakis , Jorge Oliveira , Tomaz Saraiva , Philip Mavrepis , Georgios Fatouros , Dimosthenis Kyriazis

Despite significant advancements in conversational AI, large language model (LLM)-powered chatbots often struggle with personalizing their responses according to individual user characteristics, such as technical expertise, learning style,…

Artificial Intelligence · Computer Science 2025-06-18 Shahaf David , Yair Meidan , Ido Hersko , Daniel Varnovitzky , Dudu Mimran , Yuval Elovici , Asaf Shabtai

Chatbots built upon language models have exploded in popularity, but they have largely been limited to synchronous, turn-by-turn dialogues. In this paper we present a simple yet general method to simulate real-time interactive conversations…

Machine Learning · Computer Science 2024-05-24 Garrett Tanzer , Gustaf Ahdritz , Luke Melas-Kyriazi

Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…

Social and Information Networks · Computer Science 2020-10-13 Biplav Srivastava , Francesca Rossi , Sheema Usmani , and Mariana Bernagozzi

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

This paper addresses user-specific dialogs. In contrast to previous research on personalized dialogue focused on achieving virtual user dialogue as defined by persona descriptions, user-specific dialogue aims to reproduce real-user dialogue…

Computation and Language · Computer Science 2024-09-04 Atsushi Otsuka , Kazuya Matsuo , Ryo Ishii , Narichika Nomoto , Hiroaki Sugiyama

User simulators are crucial for replicating human interactions with dialogue systems, supporting both collaborative training and automatic evaluation, especially for large language models (LLMs). However, current role-playing methods face…

Computation and Language · Computer Science 2025-07-01 Kuang Wang , Xianfei Li , Shenghao Yang , Li Zhou , Feng Jiang , Haizhou Li

The ubiquitous nature of chatbots and their interaction with users generate an enormous amount of data. Can we improve chatbots using this data? A self-feeding chatbot improves itself by asking natural language feedback when a user is…

Computation and Language · Computer Science 2020-10-16 Makesh Narsimhan Sreedhar , Kun Ni , Siva Reddy

Natural language dialogue systems raise great attention recently. As many dialogue models are data-driven, high-quality datasets are essential to these systems. In this paper, we introduce Pchatbot, a large-scale dialogue dataset that…

Computation and Language · Computer Science 2021-06-01 Hongjin Qian , Xiaohe Li , Hanxun Zhong , Yu Guo , Yueyuan Ma , Yutao Zhu , Zhanliang Liu , Zhicheng Dou , Ji-Rong Wen

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

Endowing a chatbot with personality or an identity is quite challenging but critical to deliver more realistic and natural conversations. In this paper, we address the issue of generating responses that are coherent to a pre-specified agent…

Computation and Language · Computer Science 2017-06-22 Qiao Qian , Minlie Huang , Haizhou Zhao , Jingfang Xu , Xiaoyan Zhu

Recent studies show the effectiveness of interview chatbots for information elicitation. However, designing an effective interview chatbot is non-trivial. Few tools exist to help designers design, evaluate, and improve an interview chatbot…

Human-Computer Interaction · Computer Science 2021-04-13 Xu Han , Michelle Zhou , Matthew Turner , Tom Yeh

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

Chit-chat models are known to have several problems: they lack specificity, do not display a consistent personality and are often not very captivating. In this work we present the task of making chit-chat more engaging by conditioning on…

Artificial Intelligence · Computer Science 2018-09-27 Saizheng Zhang , Emily Dinan , Jack Urbanek , Arthur Szlam , Douwe Kiela , Jason Weston

In today's digital society, personalization has become a crucial aspect of software applications, significantly impacting user experience and engagement. A new wave of intelligent user interfaces, such as AI-based conversational agents, has…

Software Engineering · Computer Science 2025-06-02 Aaron Conrardy , Alfredo Capozucca , Jordi Cabot

Endowing dialogue systems with personas is essential to deliver more human-like conversations. However, this problem is still far from well explored due to the difficulties of both embodying personalities in natural languages and the…

Computation and Language · Computer Science 2019-11-13 Yinhe Zheng , Rongsheng Zhang , Xiaoxi Mao , Minlie Huang
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