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Conversational agents are increasingly expected to adapt across contexts and evolve their personalities through interactions, yet most remain static once configured. We present an exploratory study of how user expectations form and evolve…

Over the last couple of years, AI Agents have gained significant traction due to substantial progress in the capabilities of underlying General Purpose AI (GPAI) models, enhanced scaffolding techniques, and the promise to drive societal…

Computers and Society · Computer Science 2026-04-27 Antoni Lorente , Amin Oueslati , Robin Staes-Polet

The quickly growing popularity of AI companions poses risks to mental health, personal wellbeing, and social relationships. Past work has identified many individual factors that can drive human-companion interaction, but we know little…

Human-Computer Interaction · Computer Science 2025-10-14 Angel Hsing-Chi Hwang , Fiona Li , Jacy Reese Anthis , Hayoun Noh

AI is promising in assisting UX evaluators with analyzing usability tests, but its judgments are typically presented as non-interactive visualizations. Evaluators may have questions about test recordings, but have no way of asking them.…

Human-Computer Interaction · Computer Science 2023-03-08 Emily Kuang , Ehsan Jahangirzadeh Soure , Mingming Fan , Jian Zhao , Kristen Shinohara

Intelligent conversational agents and virtual assistants, such as chatbots and voice assistants, have the potential of augmenting health service capacity to screen symptoms and deliver healthcare interventions. In this paper, we developed…

Human-Computer Interaction · Computer Science 2022-02-07 Abdalsalam Almzayyen , Angel Vela de la Garza Evia , Nick Coronato , Mehdi Boukhechba

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

This study investigated the effect of synthetic voice of conversational agent trained with spontaneous speech on human interactants. Specifically, we hypothesized that humans will exhibit more social responses when interacting with…

Human-Computer Interaction · Computer Science 2024-10-28 Takahisa Iizuka , Hiroki Mori

Humanness is core to speech interface design. Yet little is known about how users conceptualise perceptions of humanness and how people define their interaction with speech interfaces through this. To map these perceptions n=21 participants…

Human-Computer Interaction · Computer Science 2019-07-30 Philip R. Doyle , Justin Edwards , Odile Dumbleton , Leigh Clark , Benjamin R. Cowan

Conversational agents, such as chatbots and virtual assistants, have become essential in software development, boosting productivity, collaboration, and automating various tasks. This paper examines the role of adaptive AI-powered…

Software Engineering · Computer Science 2025-07-16 Omar Elsisi , Glaucia Melo

Conversational systems use spoken language to interact with their users. Although conversational systems, such as Amazon Alexa, are becoming common and afford interesting functionalities, there is little known about the issues users of…

Software Engineering · Computer Science 2020-03-03 Soodeh Atefi , Andrew Truelove , Matheus Rheinschmitt , Eduardo Almeida , Iftekhar Ahmed , Amin Alipour

As an increasing number of interactive devices offer human-like assistance, there is a growing need to understand the human experience of interactive agents. When interactive artefacts with human-like features become intertwined in our…

Human-Computer Interaction · Computer Science 2020-09-11 Jasmin Niess , Paweł W. Woźniak

Partial subtle mirroring of nonverbal behaviors during conversations (also known as mimicking or parallel empathy), is essential for rapport building, which in turn is essential for optimal human-human communication outcomes. Mirroring has…

Robotics · Computer Science 2021-03-09 Katarzyna Pasternak , Zishi Wu , Ubbo Visser , Christine Lisetti

Artificial Intelligence is one of the most significant and prominent technological innovations which has reshaped all aspects of human life on the lines of ease from magnitudes like shopping, data collection, driving, everyday life, medical…

Human-Computer Interaction · Computer Science 2022-12-26 Meenu Varghese , Satheesh Raj , Vigneshwaran Venkatesh

The recent breakthroughs in Artificial Intelligence (AI) have allowed individuals to rely on automated systems for a variety of reasons. Some of these systems are the currently popular voice-enabled systems like Echo by Amazon and Home by…

Computers and Society · Computer Science 2017-11-22 Lydia Manikonda , Aditya Deotale , Subbarao Kambhampati

Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…

Human-Computer Interaction · Computer Science 2024-09-04 Sachin Pathiyan Cherumanal , Falk Scholer , Johanne R. Trippas , Damiano Spina

In this paper, we present a methodology for the development of embodied conversational agents for social virtual worlds. The agents provide multimodal communication with their users in which speech interaction is included. Our proposal…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-29 D. Griol , A. Sanchis , J. M. Molina , Z. Callejas

The development of AI agents based on large, open-domain language models (LLMs) has paved the way for the development of general-purpose AI assistants that can support human in tasks such as writing, coding, graphic design, and scientific…

Artificial Intelligence · Computer Science 2025-06-03 Mustafa Mert Çelikok , Saptarashmi Bandyopadhyay , Robert Loftin

Artificial intelligence systems increasingly involve continual learning to enable flexibility in general situations that are not encountered during system training. Human interaction with autonomous systems is broadly studied, but research…

The rapid advancement of chat-based language models has led to remarkable progress in complex task-solving. However, their success heavily relies on human input to guide the conversation, which can be challenging and time-consuming. This…

Artificial Intelligence · Computer Science 2023-11-03 Guohao Li , Hasan Abed Al Kader Hammoud , Hani Itani , Dmitrii Khizbullin , Bernard Ghanem

Demographic growth and rise in the average age of the population is increasing the demand for the elderly assistance. Health care oriented ambient intelligence technologies are fundamental to support elderly peoples' autonomy. In this…

Human-Computer Interaction · Computer Science 2023-05-01 Mariya Kilina , Tommaso Elia , Syed Yusha Kareem , Alessandro Carfi , Fulvio Mastrogiovanni
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