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For synergistic interactions between humans and artificial intelligence (AI) systems, AI outputs often need to be explainable to people. Explainable AI (XAI) systems are commonly tested in human user studies. However, whether XAI…

Human-Computer Interaction · Computer Science 2024-03-12 Uwe Peters , Mary Carman

Today, AI is increasingly being used in many high-stakes decision-making applications in which fairness is an important concern. Already, there are many examples of AI being biased and making questionable and unfair decisions. The AI…

Artificial Intelligence · Computer Science 2020-02-06 Yunfeng Zhang , Rachel K. E. Bellamy , Kush R. Varshney

To achieve people's well-being with AI systems, we should enable each user to be guided to a healthier lifestyle in a way that is appropriate for her or him. However, there is a dilemma between general well-being as defined in academic and…

Human-Computer Interaction · Computer Science 2025-05-30 Yuri Nakao

The implementation of responsible AI in an organization is inherently complex due to the involvement of multiple stakeholders, each with their unique set of goals and responsibilities across the entire AI lifecycle. These responsibilities…

Computers and Society · Computer Science 2025-07-24 Blaine Kuehnert , Rachel M. Kim , Jodi Forlizzi , Hoda Heidari

Artificial Intelligence (AI) models are now being utilized in all facets of our lives such as healthcare, education and employment. Since they are used in numerous sensitive environments and make decisions that can be life altering,…

Artificial Intelligence · Computer Science 2024-03-27 Tahsin Alamgir Kheya , Mohamed Reda Bouadjenek , Sunil Aryal

There is an increasing consensus about the effectiveness of user-centred approaches in the explainable artificial intelligence (XAI) field. Indeed, the number and complexity of personalised and user-centred approaches to XAI have rapidly…

Artificial Intelligence · Computer Science 2023-12-12 Marco Matarese , Francesco Rea , Alessandra Sciutti

Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would…

Human-Computer Interaction · Computer Science 2025-12-08 Jingshu Li , Yitian Yang , Q. Vera Liao , Junti Zhang , Yi-Chieh Lee

The progress in generative AI has fueled AI-powered tools like co-pilots and assistants to provision better guidance, particularly during data analysis. However, research on guidance has not yet examined the perceived efficacy of the source…

Human-Computer Interaction · Computer Science 2025-02-04 Arpit Narechania , Alex Endert , Atanu R Sinha

Smart recommendation algorithms have revolutionized content delivery and improved efficiency across various domains. However, concerns about user agency arise from the algorithms' inherent opacity (information asymmetry) and one-way output…

Human-Computer Interaction · Computer Science 2025-05-13 Mengke Wu , Weizi Liu , Yanyun Wang , Mike Yao

The increasing use of Generative Artificial Intelligence (GAI) tools in education highlights the need to understand their influence on individuals' thinking processes and agency. This research explored 20 university students' interaction…

Human-Computer Interaction · Computer Science 2024-12-02 Tianlong Zhong , Gaoxia Zhu , Kang You Lim , Yew Soon Ong

AI explanations are often mentioned as a way to improve human-AI decision-making, but empirical studies have not found consistent evidence of explanations' effectiveness and, on the contrary, suggest that they can increase overreliance when…

Human-Computer Interaction · Computer Science 2023-06-16 Valerie Chen , Q. Vera Liao , Jennifer Wortman Vaughan , Gagan Bansal

The rise of advanced technology in project management (PM) highlights a crucial need for inclusiveness. This work examines the enhancement of both inclusivity and efficiency in PM through technological integration, focusing on defining and…

Software Engineering · Computer Science 2023-11-21 Vasileios Alevizos , Ilias Georgousis , Akebu Simasiku , Sotiria Karypidou , Antonis Messinis

While AI-assisted writing has been widely reported to improve essay quality, its impact on the structural diversity of student thinking remains unexplored. Analyzing 6,875 essays across five conditions (Human-only, AI-only, and three…

Artificial Intelligence · Computer Science 2026-03-24 Keito Inoshita , Michiaki Omura , Tsukasa Yamanaka , Go Maeda , Kentaro Tsuji

Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…

More recently, Explainable Artificial Intelligence (XAI) research has shifted to focus on a more pragmatic or naturalistic account of understanding, that is, whether the stakeholders understand the explanation. This point is especially…

Human-Computer Interaction · Computer Science 2021-08-05 Janet Hui-wen Hsiao , Hilary Hei Ting Ngai , Luyu Qiu , Yi Yang , Caleb Chen Cao

With respect to digital games, older adults are a demographic that is often underserved due to an industry-wide focus on younger audiences' preferences and skill sets. Meanwhile, as artificial intelligence (AI) continues to expand into…

Human-Computer Interaction · Computer Science 2025-06-10 Yichi Zhang , Brandon Lyman , Celia Pearce , Miso Kim , Casper Harteveld , Leanne Chukoskie , Bob De Schutter

AI-driven recommender systems are often perceived as personalization black boxes, limiting users' ability to understand how their data shapes content (information asymmetry) or to influence system behavior meaningfully (power asymmetry).…

Human-Computer Interaction · Computer Science 2026-04-20 Mengke Wu , Weizi Liu , Yanyun Wang , Weiyu Ding , Mike Yao

Divergent thinking activities, like research and ideation, are key drivers of innovation in UI/UX design. Existing research has explored AI's role in automating design tasks, but leaves a critical gap in understanding how AI specifically…

Human-Computer Interaction · Computer Science 2025-02-03 Abidullah Khan , Atefeh Shokrizadeh , Jinghui Cheng

Explainable AI (XAI) is widely viewed as a sine qua non for ever-expanding AI research. A better understanding of the needs of XAI users, as well as human-centered evaluations of explainable models are both a necessity and a challenge. In…

Artificial Intelligence · Computer Science 2024-10-17 Yao Rong , Tobias Leemann , Thai-trang Nguyen , Lisa Fiedler , Peizhu Qian , Vaibhav Unhelkar , Tina Seidel , Gjergji Kasneci , Enkelejda Kasneci

As technology continues to advance, there is increasing concern about individuals being left behind. Many businesses are striving to adopt responsible design practices and avoid any unintended consequences of their products and services,…

Social and Information Networks · Computer Science 2020-02-17 Guillaume Saint-Jacques , Amir Sepehri , Nicole Li , Igor Perisic
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