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Schema-guided dialogue state trackers can generalise to new domains without further training, yet they are sensitive to the writing style of the schemata. Augmenting the training set with human or synthetic schema paraphrases improves the…

Computation and Language · Computer Science 2023-09-26 Alexandru Coca , Bo-Hsiang Tseng , Jinghong Chen , Weizhe Lin , Weixuan Zhang , Tisha Anders , Bill Byrne

This paper presents a recurrent hybrid model and training procedure for task-oriented dialogue systems based on Deep Recurrent Q-Networks (DRQN). The model copes with both tasks required for Dialogue Management: State Tracking and Decision…

Computation and Language · Computer Science 2020-11-05 Carlos Miranda , Yacine Kessaci

Building open-domain dialogue systems capable of rich human-like conversational ability is one of the fundamental challenges in language generation. However, even with recent advancements in the field, existing open-domain generative models…

Computation and Language · Computer Science 2022-06-14 Ritvik Choudhary , Daisuke Kawahara

End-to-end task-oriented dialogue systems aim to generate system responses directly from plain text inputs. There are two challenges for such systems: one is how to effectively incorporate external knowledge bases (KBs) into the learning…

Computation and Language · Computer Science 2020-10-06 Shiquan Yang , Rui Zhang , Sarah Erfani

Multi-turn response selection is a task designed for developing dialogue agents. The performance on this task has a remarkable improvement with pre-trained language models. However, these models simply concatenate the turns in dialogue…

Computation and Language · Computer Science 2023-12-01 Qi Jia , Yizhu Liu , Siyu Ren , Kenny Q. Zhu , Haifeng Tang

The goal-oriented document-grounded dialogue aims at responding to the user query based on the dialogue context and supporting document. Existing studies tackle this problem by decomposing it into two sub-tasks: knowledge identification and…

Computation and Language · Computer Science 2022-04-19 Chang Gao , Wenxuan Zhang , Wai Lam

This paper introduces the Eighth Dialog System Technology Challenge. In line with recent challenges, the eighth edition focuses on applying end-to-end dialog technologies in a pragmatic way for multi-domain task-completion, noetic response…

Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…

Computation and Language · Computer Science 2020-06-24 Zheng Zhang , Ryuichi Takanobu , Qi Zhu , Minlie Huang , Xiaoyan Zhu

Document-grounded dialogue (DGD) uses documents as external knowledge for dialogue generation. Correctly understanding the dialogue context is crucial for selecting knowledge from the document and generating proper responses. In this paper,…

Computation and Language · Computer Science 2024-10-22 Longxuan Ma , Jiapeng Li , Mingda Li , Wei-Nan Zhang , Ting Liu

Goal-oriented dialog systems, which can be trained end-to-end without manually encoding domain-specific features, show tremendous promise in the customer support use-case e.g. flight booking, hotel reservation, technical support, student…

Computation and Language · Computer Science 2019-07-15 Jatin Ganhotra , Siva Sankalp Patel , Kshitij Fadnis

Communication via natural language is a key aspect of machine intelligence, and it requires computational models to learn and reason about world concepts, with varying levels of supervision. Significant progress has been made on…

Computation and Language · Computer Science 2023-12-19 Prateek Chhikara , Jiarui Zhang , Filip Ilievski , Jonathan Francis , Kaixin Ma

Enhancing AI systems with efficient communication skills that align with human understanding is crucial for their effective assistance to human users. Proactive initiatives from the system side are needed to discern specific circumstances…

Computation and Language · Computer Science 2023-06-22 Weijie Jack Zhang

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen

Identifying argument components from unstructured texts and predicting the relationships expressed among them are two primary steps of argument mining. The intrinsic complexity of these tasks demands powerful learning models. While…

Computation and Language · Computer Science 2022-03-25 Subhabrata Dutta , Jeevesh Juneja , Dipankar Das , Tanmoy Chakraborty

We introduce a new approach to generative data-driven dialogue systems (e.g. chatbots) called TransferTransfo which is a combination of a Transfer learning based training scheme and a high-capacity Transformer model. Fine-tuning is…

Computation and Language · Computer Science 2019-02-05 Thomas Wolf , Victor Sanh , Julien Chaumond , Clement Delangue

Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…

Information Retrieval · Computer Science 2024-05-09 Nhat Tran , Diane Litman

Conversational User Interface (CUI) has become ubiquitous in everyday life, in consumer-focused products like Siri and Alexa or business-oriented solutions. Deep learning underlies many recent breakthroughs in dialogue systems but requires…

Computation and Language · Computer Science 2020-12-08 Igor Shalyminov

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Teaching machines to accomplish tasks by conversing naturally with humans is challenging. Currently, developing task-oriented dialogue systems requires creating multiple components and typically this involves either a large amount of…

Computation and Language · Computer Science 2017-04-25 Tsung-Hsien Wen , David Vandyke , Nikola Mrksic , Milica Gasic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , Steve Young

Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang
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