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This paper presents an ontology-aware pretrained language model (OPAL) for end-to-end task-oriented dialogue (TOD). Unlike chit-chat dialogue models, task-oriented dialogue models fulfill at least two task-specific modules: dialogue state…

Computation and Language · Computer Science 2022-09-13 Zhi Chen , Yuncong Liu , Lu Chen , Su Zhu , Mengyue Wu , Kai Yu

Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…

Computation and Language · Computer Science 2023-10-24 Tianyuan Shi , Liangzhi Li , Zijian Lin , Tao Yang , Xiaojun Quan , Qifan Wang

The fifth Dialog State Tracking Challenge (DSTC5) introduces a new cross-language dialog state tracking scenario, where the participants are asked to build their trackers based on the English training corpus, while evaluating them with the…

Computation and Language · Computer Science 2017-01-24 Hongjie Shi , Takashi Ushio , Mitsuru Endo , Katsuyoshi Yamagami , Noriaki Horii

Task 1 of the DSTC8-track1 challenge aims to develop an end-to-end multi-domain dialogue system to accomplish complex users' goals under tourist information desk settings. This paper describes our submitted solution, Hierarchical Context…

Artificial Intelligence · Computer Science 2020-03-04 Jingyuan Yang , Guang Liu , Yuzhao Mao , Zhiwei Zhao , Weiguo Gao , Xuan Li , Haiqin Yang , Jianping Shen

This paper presents an end-to-end framework for task-oriented dialog systems using a variant of Deep Recurrent Q-Networks (DRQN). The model is able to interface with a relational database and jointly learn policies for both language…

Artificial Intelligence · Computer Science 2016-09-19 Tiancheng Zhao , Maxine Eskenazi

End-to-End task-oriented dialogue systems generate responses based on dialog history and an accompanying knowledge base (KB). Inferring those KB entities that are most relevant for an utterance is crucial for response generation. Existing…

Computation and Language · Computer Science 2021-09-16 Dinesh Raghu , Atishya Jain , Mausam , Sachindra Joshi

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…

Computation and Language · Computer Science 2019-08-08 Lei Shu , Piero Molino , Mahdi Namazifar , Hu Xu , Bing Liu , Huaixiu Zheng , Gokhan Tur

Dialog policy determines the next-step actions for agents and hence is central to a dialogue system. However, when migrated to novel domains with little data, a policy model can fail to adapt due to insufficient interactions with the new…

Computation and Language · Computer Science 2020-06-05 Yumo Xu , Chenguang Zhu , Baolin Peng , Michael Zeng

This study aims to generate responses based on real-world facts by conditioning context and external facts extracted from information websites. Our system is an ensemble system that combines three modules: generated-based module,…

Computation and Language · Computer Science 2019-02-06 Ryota Tanaka , Akihide Ozeki , Shugo Kato , Akinobu Lee

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

Computation and Language · Computer Science 2018-11-29 Junki Ohmura , Maxine Eskenazi

Most research on task oriented dialog modeling is based on written text input. However, users interact with practical dialog systems often using speech as input. Typically, systems convert speech into text using an Automatic Speech…

Artificial Intelligence · Computer Science 2022-12-20 Hagen Soltau , Izhak Shafran , Mingqiu Wang , Abhinav Rastogi , Jeffrey Zhao , Ye Jia , Wei Han , Yuan Cao , Aramys Miranda

Building an end-to-end conversational agent for multi-domain task-oriented dialogues has been an open challenge for two main reasons. First, tracking dialogue states of multiple domains is non-trivial as the dialogue agent must obtain…

Computation and Language · Computer Science 2020-11-17 Hung Le , Doyen Sahoo , Chenghao Liu , Nancy F. Chen , Steven C. H. Hoi

Current generative-based dialogue systems are data-hungry and fail to adapt to new unseen domains when only a small amount of target data is available. Additionally, in real-world applications, most domains are underrepresented, so there is…

Computation and Language · Computer Science 2021-02-23 Rui Ribeiro , Alberto Abad , José Lopes

In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Existing speech recognition systems are typically built at the sentence level, although it is known that dialog context, e.g. higher-level knowledge that spans across sentences or speakers, can help the processing of long conversations. The…

Computation and Language · Computer Science 2018-08-08 Suyoun Kim , Florian Metze

This work proposes a novel approach based on sequence-to-sequence (seq2seq) models for context-aware conversational systems. Exist- ing seq2seq models have been shown to be good for generating natural responses in a data-driven…

Computation and Language · Computer Science 2018-05-23 Silje Christensen , Simen Johnsrud , Massimiliano Ruocco , Heri Ramampiaro

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

Computation and Language · Computer Science 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang

Knowledge graph-based dialogue systems are capable of generating more informative responses and can implement sophisticated reasoning mechanisms. However, these models do not take into account the sparseness and incompleteness of knowledge…

Computation and Language · Computer Science 2020-04-21 Hongcai Xu , Junpeng Bao , Gaojie Zhang

Recently, it has been shown that the incorporation of structured knowledge into Large Language Models significantly improves the results for a variety of NLP tasks. In this paper, we propose a method for exploring pre-trained Text-to-Text…

Computation and Language · Computer Science 2023-10-04 Mikhail Salnikov , Hai Le , Prateek Rajput , Irina Nikishina , Pavel Braslavski , Valentin Malykh , Alexander Panchenko

Conversational Tree Search (V\"ath et al., 2023) is a recent approach to controllable dialog systems, where domain experts shape the behavior of a Reinforcement Learning agent through a dialog tree. The agent learns to efficiently navigate…

Computation and Language · Computer Science 2024-03-27 Dirk Väth , Lindsey Vanderlyn , Ngoc Thang Vu
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