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This paper presents our work for the ninth edition of the Dialogue System Technology Challenge (DSTC9). Our solution addresses the track number four: Simulated Interactive MultiModal Conversations. The task consists in providing an…

Computation and Language · Computer Science 2020-12-16 Matteo A. Senese , Alberto Benincasa , Barbara Caputo , Giuseppe Rizzo

Dialogue state tracking (DST) aims to convert the dialogue history into dialogue states which consist of slot-value pairs. As condensed structural information memorizing all history information, the dialogue state in the last turn is…

Computation and Language · Computer Science 2023-06-21 Haoning Zhang , Junwei Bao , Haipeng Sun , Youzheng Wu , Wenye Li , Shuguang Cui , Xiaodong He

We tackle the Dialogue Belief State Tracking(DST) problem of task-oriented conversational systems. Recent approaches to this problem leveraging Transformer-based models have yielded great results. However, training these models is…

Computation and Language · Computer Science 2022-04-19 Debjoy Saha , Bishal Santra , Pawan Goyal

Recent research on dialogue state tracking (DST) focuses on methods that allow few- and zero-shot transfer to new domains or schemas. However, performance gains heavily depend on aggressive data augmentation and fine-tuning of ever larger…

Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…

Computation and Language · Computer Science 2022-01-25 Jeffrey Zhao , Raghav Gupta , Yuan Cao , Dian Yu , Mingqiu Wang , Harrison Lee , Abhinav Rastogi , Izhak Shafran , Yonghui Wu

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's…

Computation and Language · Computer Science 2021-12-17 David Thulke , Nico Daheim , Christian Dugast , Hermann Ney

Few-shot dialogue state tracking (DST) model tracks user requests in dialogue with reliable accuracy even with a small amount of data. In this paper, we introduce an ontology-free few-shot DST with self-feeding belief state input. The…

Computation and Language · Computer Science 2022-09-19 Jihyun Lee , Gary Geunbae Lee

Task-oriented dialogue (TOD) models have made significant progress in recent years. However, previous studies primarily focus on datasets written by annotators, which has resulted in a gap between academic research and real-world spoken…

Computation and Language · Computer Science 2025-06-25 Shuzheng Si , Wentao Ma , Haoyu Gao , Yuchuan Wu , Ting-En Lin , Yinpei Dai , Hangyu Li , Rui Yan , Fei Huang , Yongbin Li

In this work, we explore the application of PLATO-2 on various dialogue systems, including open-domain conversation, knowledge grounded dialogue, and task-oriented conversation. PLATO-2 is initially designed as an open-domain chatbot,…

Computation and Language · Computer Science 2021-05-28 Siqi Bao , Bingjin Chen , Huang He , Xin Tian , Han Zhou , Fan Wang , Hua Wu , Haifeng Wang , Wenquan Wu , Yingzhan Lin

Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…

Computation and Language · Computer Science 2025-03-11 Abdulfattah Safa , Gözde Gül Şahin

Task 1 of the DSTC8-track1 challenge aims to develop an end-to-end multi-domain dialogue system to accomplish complex users' goals under tourist information desk settings. This paper describes our submitted solution, Hierarchical Context…

Artificial Intelligence · Computer Science 2020-03-04 Jingyuan Yang , Guang Liu , Yuzhao Mao , Zhiwei Zhao , Weiguo Gao , Xuan Li , Haiqin Yang , Jianping Shen

Dialogue State Tracking (DST) is of paramount importance in ensuring accurate tracking of user goals and system actions within task-oriented dialogue systems. The emergence of large language models (LLMs) such as GPT3 and ChatGPT has…

Computation and Language · Computer Science 2023-10-24 Yujie Feng , Zexin Lu , Bo Liu , Liming Zhan , Xiao-Ming Wu

The MultiWOZ 2.0 dataset has greatly stimulated the research of task-oriented dialogue systems. However, its state annotations contain substantial noise, which hinders a proper evaluation of model performance. To address this issue, massive…

Computation and Language · Computer Science 2022-07-12 Fanghua Ye , Jarana Manotumruksa , Emine Yilmaz

Transformer encoder-decoder models have achieved great performance in dialogue generation tasks, however, their inability to process long dialogue history often leads to truncation of the context To address this problem, we propose a novel…

Computation and Language · Computer Science 2023-05-24 Qingyang Wu , Zhou Yu

Zero-shot transfer learning for multi-domain dialogue state tracking can allow us to handle new domains without incurring the high cost of data acquisition. This paper proposes new zero-short transfer learning technique for dialogue state…

Computation and Language · Computer Science 2020-05-05 Giovanni Campagna , Agata Foryciarz , Mehrad Moradshahi , Monica S. Lam

This paper introduces a novel approach to Dialogue State Tracking (DST) that leverages Large Language Models (LLMs) to generate natural language descriptions of dialogue states, moving beyond traditional slot-value representations.…

Computation and Language · Computer Science 2025-03-13 Rafael Carranza , Mateo Alejandro Rojas

Recently, a more challenging state tracking task, Audio-Video Scene-Aware Dialogue (AVSD), is catching an increasing amount of attention among researchers. Different from purely text-based dialogue state tracking, the dialogue in AVSD…

Computation and Language · Computer Science 2020-07-21 Xiangyang Mou , Brandyn Sigouin , Ian Steenstra , Hui Su

This paper presents an end-to-end framework for task-oriented dialog systems using a variant of Deep Recurrent Q-Networks (DRQN). The model is able to interface with a relational database and jointly learn policies for both language…

Artificial Intelligence · Computer Science 2016-09-19 Tiancheng Zhao , Maxine Eskenazi

Enhancing AI systems with efficient communication skills that align with human understanding is crucial for their effective assistance to human users. Proactive initiatives from the system side are needed to discern specific circumstances…

Computation and Language · Computer Science 2023-06-22 Weijie Jack Zhang

MultiWOZ is a well-known task-oriented dialogue dataset containing over 10,000 annotated dialogues spanning 8 domains. It is extensively used as a benchmark for dialogue state tracking. However, recent works have reported presence of…

Computation and Language · Computer Science 2020-07-28 Xiaoxue Zang , Abhinav Rastogi , Srinivas Sunkara , Raghav Gupta , Jianguo Zhang , Jindong Chen