English

A Unified Pre-training Framework for Conversational AI

Computation and Language 2021-05-28 v2

Abstract

In this work, we explore the application of PLATO-2 on various dialogue systems, including open-domain conversation, knowledge grounded dialogue, and task-oriented conversation. PLATO-2 is initially designed as an open-domain chatbot, trained via two-stage curriculum learning. In the first stage, a coarse-grained response generation model is learned to fit the simplified one-to-one mapping relationship. This model is applied to the task-oriented conversation, given that the semantic mappings tend to be deterministic in task completion. In the second stage, another fine-grained generation model and an evaluation model are further learned for diverse response generation and coherence estimation, respectively. With superior capability on capturing one-to-many mapping, such models are suitable for the open-domain conversation and knowledge grounded dialogue. For the comprehensive evaluation of PLATO-2, we have participated in multiple tasks of DSTC9, including interactive evaluation of open-domain conversation (Track3-task2), static evaluation of knowledge grounded dialogue (Track3-task1), and end-to-end task-oriented conversation (Track2-task1). PLATO-2 has obtained the 1st place in all three tasks, verifying its effectiveness as a unified framework for various dialogue systems.

Keywords

Cite

@article{arxiv.2105.02482,
  title  = {A Unified Pre-training Framework for Conversational AI},
  author = {Siqi Bao and Bingjin Chen and Huang He and Xin Tian and Han Zhou and Fan Wang and Hua Wu and Haifeng Wang and Wenquan Wu and Yingzhan Lin},
  journal= {arXiv preprint arXiv:2105.02482},
  year   = {2021}
}

Comments

Presented at AAAI-21 DSTC9 Workshop. First five authors contributed equally to this work

R2 v1 2026-06-24T01:49:44.124Z