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Peer support is increasingly positioned as a scalable response to gaps in mental health care, particularly in digitally mediated settings, yet what counts as peer support and how responsibility is distributed remain unevenly defined in…
Support-seekers' self-disclosure of their suffering experiences, thoughts, and feelings in the post can help them get needed peer support in online mental health communities (OMHCs). However, such mental health self-disclosure could be…
Social support in online mental health communities (OMHCs) is an effective and accessible way of managing mental wellbeing. In this process, sharing emotional supports is considered crucial to the thriving social supports in OMHCs, yet…
Crowdsourcing platforms enable to propose simple human intelligence tasks to a large number of participants who realise these tasks. The workers often receive a small amount of money or the platforms include some other incentive mechanisms,…
Taking advice from others requires confidence in their competence. This is important for interaction with peers, but also for collaboration with social robots and artificial agents. Nonetheless, we do not always have access to information…
We investigate the role of large language models (LLMs) in supporting mental health by analyzing Reddit posts and comments about mental health conversations with ChatGPT. Our findings reveal that users value ChatGPT as a safe,…
There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32…
Older adults' need for quality health information has never been more critical as during the COVID-19 pandemic. Yet, they are susceptible to the wide-spread misinformation disseminated through search engines and social media. To build a…
In the past few years, social media has risen as a platform where people express and share personal incidences about abuse, violence and mental health issues. There is a need to pinpoint such posts and learn the kind of response expected.…
For many, it can be intimidating or even impossible to seek professional medical help if they have symptoms of an illness. As such, some people approach platforms like Reddit or Quora for a community-based conversation in an attempt to…
The COVID-19 pandemic has placed a severe mental strain on people in general, and on young people in particular. Online support forums offer opportunities for peer-to-peer health support, which can ease pressure on professional and…
Mental health disorders are a global crisis. While various datasets exist for detecting such disorders, there remains a critical gap in identifying individuals actively seeking help. This paper introduces a novel dataset, M-Help,…
Creativity is viewed as one of the most important skills in the context of future-of-work. In this paper, we explore how the dynamic (self-organizing) nature of social networks impacts the fostering of creative ideas. We run 6 trials…
Social media platforms provide users the freedom of expression and a medium to exchange information and express diverse opinions. Unfortunately, this has also resulted in the growth of abusive content with the purpose of discriminating…
Although engagement in self-directed wellness exercises typically declines over time, integrating social support such as coaching can sustain it. However, traditional forms of support are often inaccessible due to the high costs and complex…
Public health practitioners and policy makers grapple with the challenge of devising effective message-based interventions for debunking public health misinformation in cyber communities. "Framing" and "personalization" of the message is…
Mental health poses a significant challenge for an individual's well-being. Text analysis of rich resources, like social media, can contribute to deeper understanding of illnesses and provide means for their early detection. We tackle a…
The irreplaceable key to the triumph of Question & Answer (Q&A) platforms is their users providing high-quality answers to the challenging questions posted across various topics of interest. From more than a decade, the expert finding…
Individuals recovering from substance use often seek social support (emotional and informational) on online recovery forums, where they can both write and comment on posts, expressing their struggles and successes. A common challenge in…
In this paper we propose a dynamical interpretation of the sociological distinction between large and small groups of interacting individuals. In the former case individual behaviors are largely dominated by the group effect, while in the…