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Related papers: Software-Based Dialogue Systems: Survey, Taxonomy …

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This paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexperienced users and it has proved robust enough to allow…

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

Intelligent Conversational Agent development using Artificial Intelligence or Machine Learning technique is an interesting problem in the field of Natural Language Processing. With the rise of deep learning, these models were quickly…

Computation and Language · Computer Science 2020-06-05 Abonia Sojasingarayar

Recent advances in large language models (LLMs) have substantially improved single-turn task performance, yet real-world applications increasingly demand sophisticated multi-turn interactions. This survey provides a comprehensive review of…

Computation and Language · Computer Science 2026-04-21 Yubo Li , Xiaobin Shen , Yidi Miao , Xinyu Yao , Xueying Ding , Ramayya Krishnan , Rema Padman

The rapid advancement of chat-based language models has led to remarkable progress in complex task-solving. However, their success heavily relies on human input to guide the conversation, which can be challenging and time-consuming. This…

Artificial Intelligence · Computer Science 2023-11-03 Guohao Li , Hasan Abed Al Kader Hammoud , Hani Itani , Dmitrii Khizbullin , Bernard Ghanem

Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…

Human-Computer Interaction · Computer Science 2025-03-05 Jiangbo Yu , Jinhua Zhao , Luis Miranda-Moreno , Matthew Korp

Conversational agents ("bots") are beginning to be widely used in conversational interfaces. To design a system that is capable of emulating human-like interactions, a conversational layer that can serve as a fabric for chat-like…

Artificial Intelligence · Computer Science 2016-06-23 Abhay Prakash , Chris Brockett , Puneet Agrawal

Despite growing interest in applications based on natural customer support conversations, there exist remarkably few publicly available datasets that reflect the expected characteristics of conversations in these settings. Existing…

Computation and Language · Computer Science 2023-05-05 James Gung , Emily Moeng , Wesley Rose , Arshit Gupta , Yi Zhang , Saab Mansour

We present a review of personality in neural conversational agents (CAs), also called chatbots. First, we define Personality, Persona, and Profile. We explain all personality schemes which have been used in CAs, and list models under the…

Computation and Language · Computer Science 2024-01-02 Richard Sutcliffe

The migration of conversational AI agents across different embodiments in order to maintain the continuity of the task has been recently explored to further improve user experience. However, these migratable agents lack contextual…

Robotics · Computer Science 2020-10-26 Ravi Tejwani , Boris Katz , Cynthia Breazeal

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

The number of robots deployed in our daily surroundings is ever-increasing. Even in the industrial set-up, the use of coworker robots is increasing rapidly. These cohabitant robots perform various tasks as instructed by co-located human…

Robotics · Computer Science 2020-09-01 Pradip Pramanick , Chayan Sarkar , Indrajit Bhattacharya

AI agents -- systems that combine foundation models with reasoning, planning, memory, and tool use -- are rapidly becoming a practical interface between natural-language intent and real-world computation. This survey synthesizes the…

Artificial Intelligence · Computer Science 2026-01-06 Bin Xu

The use of dialogue systems as a medium for human-machine interaction is an increasingly prevalent paradigm. A growing number of dialogue systems use conversation strategies that are learned from large datasets. There are well documented…

Computation and Language · Computer Science 2017-11-27 Peter Henderson , Koustuv Sinha , Nicolas Angelard-Gontier , Nan Rosemary Ke , Genevieve Fried , Ryan Lowe , Joelle Pineau

Building socially-intelligent AI agents (Social-AI) is a multidisciplinary, multimodal research goal that involves creating agents that can sense, perceive, reason about, learn from, and respond to affect, behavior, and cognition of other…

Human-Computer Interaction · Computer Science 2024-10-10 Leena Mathur , Paul Pu Liang , Louis-Philippe Morency

Large Language Models(LLMs)have become effective tools for natural language processing and have been used in many different fields. This essay offers a succinct summary of various LLM subcategories. The survey emphasizes recent developments…

Computation and Language · Computer Science 2023-07-21 Saurabh Pahune , Manoj Chandrasekharan

With the resurgence of chat-based dialog systems in consumer and enterprise applications, there has been much success in developing data-driven and rule-based natural language models to understand human intent. Since these models require…

Computation and Language · Computer Science 2018-05-14 Nicholas Ruiz , Srinivas Bangalore , John Chen

Conversational artificial intelligence (AI) is becoming an increasingly popular topic among industry and academia. With the fast development of neural network-based models, a lot of neural-based conversational AI system are developed. We…

Computation and Language · Computer Science 2022-04-22 Zijun Xue , Ruirui Li , Mingda Li

My research centers on the development of context-adaptive AI systems to improve end-user adoption through the integration of technical methods. I deploy these AI systems across various interaction modalities, including user interfaces and…

Human-Computer Interaction · Computer Science 2024-01-25 Christine P Lee

The past few decades have witnessed an upsurge in data, forming the foundation for data-hungry, learning-based AI technology. Conversational agents, often referred to as AI chatbots, rely heavily on such data to train large language models…

Computation and Language · Computer Science 2024-11-19 Sumit Kumar Dam , Choong Seon Hong , Yu Qiao , Chaoning Zhang
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