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Social media platforms have become pivotal as self-help forums, enabling individuals to share personal experiences and seek support. However, on topics as sensitive as depression, what are the consequences of online self-disclosure? Here,…
Major search engines deploy personalized Web results to enhance users' experience, by showing them data supposed to be relevant to their interests. Even if this process may bring benefits to users while browsing, it also raises concerns on…
Aiming to help people conduct online research tasks, much research has gone into tools for searching for, collecting, organizing, and synthesizing online information. However, outside of the lab, in-the-wild sensemaking sessions (with data…
Opioid and substance misuse is rampant in the United States today, with the phenomenon known as the "opioid crisis". The relationship between substance use and mental health has been extensively studied, with one possible relationship…
Personalized algorithms can inadvertently expose users to discomforting recommendations, potentially triggering negative consequences. The subjectivity of discomfort and the black-box nature of these algorithms make it challenging to…
User-generated textual contents on the Internet are often noisy, erroneous, and not in correct forms in grammar. In fact, some online users choose to express their opinions online through carefully perturbed texts, especially in…
Today, more and more people are reporting allergies, which can range from simple reactions close to discomfort to anaphylactic shocks. Other people may not be allergic but avoid certain foods for personal reasons. Daily food shopping of…
The COVID-19 pandemic has caused substantial damage to global health. Even though three years have passed, the world continues to struggle with the virus. Concerns are growing about the impact of COVID-19 on the mental health of infected…
As demand for large corpora increases with the size of current state-of-the-art language models, using web data as the main part of the pre-training corpus for these models has become a ubiquitous practice. This, in turn, has introduced an…
Online social platforms allow users to filter out content they do not like. According to selective exposure theory, people tend to view content they agree with more to get more self-assurance. This causes people to live in ideological…
Providing timely support and intervention is crucial in mental health settings. As the need to engage youth comfortable with texting increases, mental health providers are exploring and adopting text-based media such as chatbots,…
Opioid and substance misuse is rampant in the United States today, with the phenomenon known as the opioid crisis. The relationship between substance use and mental health has been extensively studied, with one possible relationship being…
In this work, we demonstrate how existing classifiers for identifying toxic comments online fail to generalize to the diverse concerns of Internet users. We survey 17,280 participants to understand how user expectations for what constitutes…
When trained on large, unfiltered crawls from the internet, language models pick up and reproduce all kinds of undesirable biases that can be found in the data: they often generate racist, sexist, violent or otherwise toxic language. As…
In web era, since technology has revolutionized mankind life, plenty of data and information are published on the Internet each day. For instance, news agencies publish news on their websites all over the world. These raw data could be an…
Artificial intelligence and social computing rely on hundreds of thousands of content reviewers to classify high volumes of harmful and forbidden content. Many workers report long-term, potentially irreversible psychological harm. This work…
Centralized content moderation paradigm both falls short and over-reaches: 1) it fails to account for the subjective nature of harm, and 2) it acts with blunt suppression in response to content deemed harmful, even when such content can be…
Music affects and in some cases reflects one's emotional state. Key to this influence is lyrics and their meaning in conjunction with the acoustic properties of the track. Recent work has focused on analysing these acoustic properties and…
The increasing consumption of news online in the 21st century coincided with increased publication of disinformation, biased reporting, hate speech and other unwanted Web content. We describe BiasScanner, an application that aims to…
According to the World Health Organization (WHO), one in four people will be affected by mental disorders at some point in their lives. However, in many parts of the world, patients do not actively seek professional diagnosis because of…