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The overall objective of 'social' dialogue systems is to support engaging, entertaining, and lengthy conversations on a wide variety of topics, including social chit-chat. Apart from raw dialogue data, user-provided ratings are the most…

Computation and Language · Computer Science 2018-11-05 Igor Shalyminov , Ondřej Dušek , Oliver Lemon

The field of conversational information seeking, which is rapidly gaining interest in both academia and industry, is changing how we interact with search engines through natural language interactions. Existing datasets and methods are…

Information Retrieval · Computer Science 2024-05-13 Chris Samarinas , Hamed Zamani

For each goal-oriented dialog task of interest, large amounts of data need to be collected for end-to-end learning of a neural dialog system. Collecting that data is a costly and time-consuming process. Instead, we show that we can use only…

Computation and Language · Computer Science 2021-11-01 Janarthanan Rajendran , Jonathan K. Kummerfeld , Satinder Singh

Our goal is a teachable reasoning system for question-answering (QA), where a user can interact with faithful answer explanations, and correct its errors so that the system improves over time. Our approach is to augment a QA model with a…

Computation and Language · Computer Science 2022-10-25 Bhavana Dalvi Mishra , Oyvind Tafjord , Peter Clark

In recent years, interest has arisen in using machine learning to improve the efficiency of automatic medical consultation and enhance patient experience. In this article, we propose two frameworks to support automatic medical consultation,…

Computation and Language · Computer Science 2022-12-27 Wei Chen , Zhiwei Li , Hongyi Fang , Qianyuan Yao , Cheng Zhong , Jianye Hao , Qi Zhang , Xuanjing Huang , Jiajie Peng , Zhongyu Wei

Grounding dialogue response generation on external knowledge is proposed to produce informative and engaging responses. However, current knowledge-grounded dialogue (KGD) systems often fail to align the generated responses with…

Computation and Language · Computer Science 2023-09-20 Bryan Wilie , Yan Xu , Willy Chung , Samuel Cahyawijaya , Holy Lovenia , Pascale Fung

General-purpose automatic speech recognition (ASR) systems do not always perform well in goal-oriented dialogue. Existing ASR correction methods rely on prior user data or named entities. We extend correction to tasks that have no prior…

Computation and Language · Computer Science 2025-01-13 Yuya Asano , Sabit Hassan , Paras Sharma , Anthony Sicilia , Katherine Atwell , Diane Litman , Malihe Alikhani

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…

Computation and Language · Computer Science 2017-03-22 Iulian Vlad Serban , Ryan Lowe , Peter Henderson , Laurent Charlin , Joelle Pineau

While previous conversational information-seeking (CIS) research has focused on passage retrieval, reranking, and query rewriting, the challenge of synthesizing retrieved information into coherent responses remains. The proposed research…

Information Retrieval · Computer Science 2024-06-28 Weronika Łajewska

Prior research has shown that typical fact-checking models for stand-alone claims struggle with claims made in dialogues. As a solution, fine-tuning these models on labelled dialogue data has been proposed. However, creating separate models…

Computation and Language · Computer Science 2023-11-15 Eric Chamoun , Marzieh Saeidi , Andreas Vlachos

We present ChatR1, a reasoning framework based on reinforcement learning (RL) for conversational question answering (CQA). Reasoning plays an important role in CQA, where user intent evolves across dialogue turns, and utterances are often…

Computation and Language · Computer Science 2026-04-28 Simon Lupart , Mohammad Aliannejadi , Evangelos Kanoulas

We introduce ClarQ-LLM, an evaluation framework consisting of bilingual English-Chinese conversation tasks, conversational agents and evaluation metrics, designed to serve as a strong benchmark for assessing agents' ability to ask…

Computation and Language · Computer Science 2024-09-17 Yujian Gan , Changling Li , Jinxia Xie , Luou Wen , Matthew Purver , Massimo Poesio

The interaction of conversational systems with users poses an exciting opportunity for improving them after deployment, but little evidence has been provided of its feasibility. In most applications, users are not able to provide the…

Computation and Language · Computer Science 2020-11-03 Jon Ander Campos , Kyunghyun Cho , Arantxa Otegi , Aitor Soroa , Gorka Azkune , Eneko Agirre

We consider the task of building a dialogue system that can motivate users to adopt positive lifestyle changes: Motivational Interviewing. Addressing such a task requires a system that can infer \textit{how} to motivate a user effectively.…

Computation and Language · Computer Science 2024-03-26 Zhouhang Xie , Bodhisattwa Prasad Majumder , Mengjie Zhao , Yoshinori Maeda , Keiichi Yamada , Hiromi Wakaki , Julian McAuley

The difficulty of the information extraction task lies in dealing with the task-specific label schemas and heterogeneous data structures. Recent work has proposed methods based on large language models to uniformly model different…

Computation and Language · Computer Science 2024-04-03 Xinglin Xiao , Yijie Wang , Nan Xu , Yuqi Wang , Hanxuan Yang , Minzheng Wang , Yin Luo , Lei Wang , Wenji Mao , Daniel Zeng

Code search plays a crucial role in software development, enabling developers to retrieve and reuse code using natural language queries. While the performance of code search models improves with an increase in high-quality data, obtaining…

Software Engineering · Computer Science 2024-08-20 Yanlin Wang , Lianghong Guo , Ensheng Shi , Wenqing Chen , Jiachi Chen , Wanjun Zhong , Menghan Wang , Hui Li , Hongyu Zhang , Ziyu Lyu , Zibin Zheng

Standard accuracy metrics indicate that modern reading comprehension systems have achieved strong performance in many question answering datasets. However, the extent these systems truly understand language remains unknown, and existing…

Computation and Language · Computer Science 2019-09-04 Yi-Ting Yeh , Yun-Nung Chen

User queries in information retrieval are often ambiguous, making it challenging for systems to identify a user's target from a single query. While recent dialogue-based interactive retrieval systems can clarify user intent, they are…

Artificial Intelligence · Computer Science 2025-10-22 Dong Yun , Marco Schouten , Dim Papadopoulos

Chat dialogues contain considerable useful information about a speaker's interests, preferences, and experiences.Thus, knowledge from open-domain chat dialogue can be used to personalize various systems and offer recommendations for…

Machine Learning · Computer Science 2024-02-08 Ryutaro Asahara , Masaki Takahashi , Chiho Iwahashi , Michimasa Inaba

Information seeking is an essential step for open-domain question answering to efficiently gather evidence from a large corpus. Recently, iterative approaches have been proven to be effective for complex questions, by recursively retrieving…

Computation and Language · Computer Science 2021-09-15 Yunchang Zhu , Liang Pang , Yanyan Lan , Huawei Shen , Xueqi Cheng
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