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Questions are essential tools for acquiring the necessary information to complete information-seeking tasks. However, large language models (LLMs), especially open-source models, often perform poorly in generating informative questions, as…

Computation and Language · Computer Science 2024-10-18 Davide Mazzaccara , Alberto Testoni , Raffaella Bernardi

In this work, we present the Chatbot Interaction with Artificial Intelligence (CI-AI) framework as an approach to the training of deep learning chatbots for task classification. The intelligent system augments human-sourced data via…

Computation and Language · Computer Science 2020-10-23 Jordan J. Bird , Anikó Ekárt , Diego R. Faria

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…

Computation and Language · Computer Science 2021-06-03 Yu Lu , Junwei Bao , Yan Song , Zichen Ma , Shuguang Cui , Youzheng Wu , Xiaodong He

Most existing dialogue systems are user-driven, primarily designed to fulfill user requests. However, in many critical real-world scenarios, a conversational agent must proactively extract information to achieve its own objectives rather…

Computation and Language · Computer Science 2026-05-18 Xubo Lin , Zezhi Deng , Shihao Wang , Grace Hui Yang , Yang Deng

Some robots can interact with humans using natural language, and identify service requests through human-robot dialog. However, few robots are able to improve their language capabilities from this experience. In this paper, we develop a…

Robotics · Computer Science 2019-11-14 Saeid Amiri , Sujay Bajracharya , Cihangir Goktolga , Jesse Thomason , Shiqi Zhang

Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…

Computation and Language · Computer Science 2023-09-22 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev

Emotions (e.g., Joy, Anger) are prevalent in daily software engineering (SE) activities, and are known to be significant indicators of work productivity (e.g., bug fixing efficiency). Recent studies have shown that directly applying general…

Software Engineering · Computer Science 2025-12-16 Mia Mohammad Imran , Yashasvi Jain , Preetha Chatterjee , Kostadin Damevski

Despite many recent advances for the design of dialogue systems, a true bottleneck remains the acquisition of data required to train its components. Unlike many other language processing applications, dialogue systems require interactions…

Computation and Language · Computer Science 2018-10-03 Matthieu Riou , Bassam Jabaian , Stéphane Huet , Fabrice Lefèvre

This document presents a detailed description of the challenge on clarifying questions for dialogue systems (ClariQ). The challenge is organized as part of the Conversational AI challenge series (ConvAI3) at Search Oriented Conversational…

Computation and Language · Computer Science 2020-09-25 Mohammad Aliannejadi , Julia Kiseleva , Aleksandr Chuklin , Jeff Dalton , Mikhail Burtsev

This proposal introduces a Dialogue Challenge for building end-to-end task-completion dialogue systems, with the goal of encouraging the dialogue research community to collaborate and benchmark on standard datasets and unified experimental…

Computation and Language · Computer Science 2018-09-18 Xiujun Li , Yu Wang , Siqi Sun , Sarah Panda , Jingjing Liu , Jianfeng Gao

Business Process Modeling projects often require formal process models as a central component. High costs associated with the creation of such formal process models motivated many different fields of research aimed at automated generation…

Computation and Language · Computer Science 2024-04-12 Julian Neuberger , Leonie Doll , Benedict Engelmann , Lars Ackermann , Stefan Jablonski

Knowledge-grounded dialogue systems are intended to convey information that is based on evidence provided in a given source text. We discuss the challenges of training a generative neural dialogue model for such systems that is controlled…

Computation and Language · Computer Science 2021-07-16 Hannah Rashkin , David Reitter , Gaurav Singh Tomar , Dipanjan Das

Automatic data augmentation (AutoAugment) (Cubuk et al., 2019) searches for optimal perturbation policies via a controller trained using performance rewards of a sampled policy on the target task, hence reducing data-level model bias. While…

Computation and Language · Computer Science 2019-10-01 Tong Niu , Mohit Bansal

Coherence evaluation aims to assess the organization and structure of a discourse, which remains challenging even in the era of large language models. Due to the scarcity of annotated data, data augmentation is commonly used for training…

Computation and Language · Computer Science 2024-04-02 Dawei Zhu , Wenhao Wu , Yifan Song , Fangwei Zhu , Ziqiang Cao , Sujian Li

Open-ended human learning and information-seeking are increasingly mediated by digital assistants. However, such systems often ignore the user's pre-existing knowledge. Assuming a correlation between engagement and user responses such as…

Computation and Language · Computer Science 2021-02-15 Pedro Rodriguez , Paul Crook , Seungwhan Moon , Zhiguang Wang

The widespread emergence of manipulated news media content poses significant challenges to online information integrity. This study investigates whether dialogues with AI about AI-generated images and associated news statements can increase…

Human-Computer Interaction · Computer Science 2025-04-10 Anku Rani , Valdemar Danry , Andy Lippman , Pattie Maes

Users often fail to formulate their complex information needs in a single query. As a consequence, they may need to scan multiple result pages or reformulate their queries, which may be a frustrating experience. Alternatively, systems can…

Computation and Language · Computer Science 2019-07-16 Mohammad Aliannejadi , Hamed Zamani , Fabio Crestani , W. Bruce Croft

We present a system, Spoke, for creating and searching internal knowledge base (KB) articles for organizations. Spoke is available as a SaaS (Software-as-a-Service) product deployed across hundreds of organizations with a diverse set of…

Computation and Language · Computer Science 2019-06-21 Rajhans Samdani , Pierre Rappolt , Ankit Goyal , Pratyus Patnaik

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young
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