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Acquiring training data to improve the robustness of dialog systems can be a painstakingly long process. In this work, we propose a method to reduce the cost and effort of creating new conversational agents by artificially generating more…

Computation and Language · Computer Science 2022-05-05 Louis Marceau , Raouf Belbahar , Marc Queudot , Nada Naji , Eric Charton , Marie-Jean Meurs

We present "AutoJudge", an automated evaluation method for conversational dialogue systems. The method works by first generating dialogues based on self-talk, i.e. dialogue systems talking to itself. Then, it uses human ratings on these…

Artificial Intelligence · Computer Science 2020-06-26 Jan Deriu , Mark Cieliebak

Maximum Mutual information (MMI), which models the bidirectional dependency between responses ($y$) and contexts ($x$), i.e., the forward probability $\log p(y|x)$ and the backward probability $\log p(x|y)$, has been widely used as the…

Computation and Language · Computer Science 2020-02-14 Qinghong Han , Yuxian Meng , Fei Wu , Jiwei Li

In recent years, with the development of deep learning, text generation technology has undergone great changes and provided many kinds of services for human beings, such as restaurant reservation and daily communication. The automatically…

Computation and Language · Computer Science 2020-12-25 Bin Guo , Hao Wang , Yasan Ding , Wei Wu , Shaoyang Hao , Yueqi Sun , Zhiwen Yu

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

This paper presents sampling-based speech parameter generation using moment-matching networks for Deep Neural Network (DNN)-based speech synthesis. Although people never produce exactly the same speech even if we try to express the same…

Sound · Computer Science 2017-04-13 Shinnosuke Takamichi , Tomoki Koriyama , Hiroshi Saruwatari

Automatic evaluation metrics are a crucial component of dialog systems research. Standard language evaluation metrics are known to be ineffective for evaluating dialog. As such, recent research has proposed a number of novel,…

Computation and Language · Computer Science 2021-07-09 Yi-Ting Yeh , Maxine Eskenazi , Shikib Mehri

Spoken dialogue systems that assist users to solve complex tasks such as movie ticket booking have become an emerging research topic in artificial intelligence and natural language processing areas. With a well-designed dialogue system as…

Computation and Language · Computer Science 2021-09-01 Shang-Yu Su , Po-Wei Lin , Yun-Nung Chen

Natural Language Generation (NLG) has made great progress in recent years due to the development of deep learning techniques such as pre-trained language models. This advancement has resulted in more fluent, coherent and even properties…

Computation and Language · Computer Science 2022-03-11 Wei Li , Wenhao Wu , Moye Chen , Jiachen Liu , Xinyan Xiao , Hua Wu

This paper is concerned with the training of recurrent neural networks as goal-oriented dialog agents using reinforcement learning. Training such agents with policy gradients typically requires a large amount of samples. However, the…

Artificial Intelligence · Computer Science 2020-05-26 Rui Zhao , Volker Tresp

Leveraging persona information of users in Neural Response Generators (NRG) to perform personalized conversations has been considered as an attractive and important topic in the research of conversational agents over the past few years.…

Computation and Language · Computer Science 2020-05-14 Bowen Wu , Mengyuan Li , Zongsheng Wang , Yifu Chen , Derek Wong , Qihang Feng , Junhong Huang , Baoxun Wang

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Computation and Language · Computer Science 2025-06-26 Rupak Sarkar , Bahareh Sarrafzadeh , Nirupama Chandrasekaran , Nagu Rangan , Philip Resnik , Longqi Yang , Sujay Kumar Jauhar

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

An important task for recommender system is to generate explanations according to a user's preferences. Most of the current methods for explainable recommendations use structured sentences to provide descriptions along with the…

Computation and Language · Computer Science 2017-07-07 Felipe Costa , Sixun Ouyang , Peter Dolog , Aonghus Lawlor

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

Software Engineering · Computer Science 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

Automatic evaluation metrics are essential for the rapid development of open-domain dialogue systems as they facilitate hyper-parameter tuning and comparison between models. Although recently proposed trainable conversation-level metrics…

Computation and Language · Computer Science 2022-03-21 Sarik Ghazarian , Nuan Wen , Aram Galstyan , Nanyun Peng

How to effectively utilize the dialogue history is a crucial problem in multi-turn dialogue generation. Previous works usually employ various neural network architectures (e.g., recurrent neural networks, attention mechanisms, and…

Computation and Language · Computer Science 2020-08-14 Changying Hao , Liang Pang , Yanyan Lan , Fei Sun , Jiafeng Guo , Xueqi Cheng

In this paper, we describe a set of metrics for the evaluation of different dialogue management strategies in an implemented real-time spoken language system. The set of metrics we propose offers useful insights in evaluating how particular…

cmp-lg · Computer Science 2008-02-03 Morena Danieli , Elisabetta Gerbino

As mental health issues continue to rise globally, there is an increasing demand for accessible and scalable therapeutic solutions. Many individuals currently seek support from Large Language Models (LLMs), even though these models have not…

Computation and Language · Computer Science 2026-03-05 Navdeep Singh Bedi , Ana-Maria Bucur , Noriko Kando , Fabio Crestani

Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu