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This paper explores the application of AI and NLP techniques for user feedback analysis in the context of heavy machine crane products. By leveraging AI and NLP, organizations can gain insights into customer perceptions, improve product…

General Economics · Economics 2024-07-19 Tian Tian , Liu Ze hui , Huang Zichen , Yubing Tang

The growing attention to artificial intelligence-based applications has led to research interest in explainability issues. This emerging research attention on explainable AI (XAI) advocates the need to investigate end user-centric…

Artificial Intelligence · Computer Science 2023-11-07 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

In recent years, there has been a significant surge in malware attacks, necessitating more advanced preventive measures and remedial strategies. While several successful AI-based malware classification approaches exist categorized into…

Cryptography and Security · Computer Science 2024-04-22 Quincy Card , Daniel Simpson , Kshitiz Aryal , Maanak Gupta , Sheikh Rabiul Islam

The study of public opinion can provide us with valuable information. The analysis of sentiment on social networks, such as Twitter or Facebook, has become a powerful means of learning about the users' opinions and has a wide range of…

Computation and Language · Computer Science 2020-06-08 Nhan Cach Dang , María N. Moreno-García , Fernando De la Prieta

Our research investigates how Natural Language Processing (NLP) can be used to extract main topics from a larger corpus of written data, as applied to the case of identifying signaling themes in Presidential Directives (PDs) from the Reagan…

Computation and Language · Computer Science 2025-11-14 C. LeMay , A. Lane , J. Seales , M. Winstead , S. Baty

Machine learning (ML) on graph-structured data has recently received deepened interest in the context of intrusion detection in the cybersecurity domain. Due to the increasing amounts of data generated by monitoring tools as well as more…

Cryptography and Security · Computer Science 2023-08-25 Anna Himmelhuber , Dominik Dold , Stephan Grimm , Sonja Zillner , Thomas Runkler

The rapid expansion of artificial intelligence (AI) is raising concerns about its potential to transform cybercrime. Beyond empowering novice offenders, AI stands to intensify the scale and sophistication of attacks by seasoned…

Computers and Society · Computer Science 2026-02-17 Benoît Dupont , Chad Whelan , Serge-Olivier Paquette

Password users frequently employ passwords that are too simple, or they just reuse passwords for multiple websites. A common complaint is that utilizing secure passwords is too difficult. One possible solution to this problem is to use a…

Cryptography and Security · Computer Science 2019-06-04 Elan Rosenfeld , Santosh Vempala , Manuel Blum

Artificial Intelligence (AI) systems are increasingly used for decision-making across domains, raising debates over the information and explanations they should provide. Most research on Explainable AI (XAI) has focused on feature-based…

Artificial Intelligence · Computer Science 2025-05-05 Federico Maria Cau , Lucio Davide Spano

Very few eXplainable AI (XAI) studies consider how users understanding of explanations might change depending on whether they know more or less about the to be explained domain (i.e., whether they differ in their expertise). Yet, expertise…

Artificial Intelligence · Computer Science 2022-12-20 Courtney Ford , Mark T Keane

Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…

Human-Computer Interaction · Computer Science 2023-02-20 Sunnie S. Y. Kim , Elizabeth Anne Watkins , Olga Russakovsky , Ruth Fong , Andrés Monroy-Hernández

Online forums provide a unique opportunity for online users to share comments and exchange information on a particular topic. Understanding user behaviour is valuable to organizations and has applications for social and security strategies,…

Artificial Intelligence · Computer Science 2021-04-22 Hamed Jelodar , Richard Frank

Online hate speech has caught everyone's attention from the news related to the COVID-19 pandemic, US elections, and worldwide protests. Online toxicity - an umbrella term for online hateful behavior, manifests itself in forms such as…

Computation and Language · Computer Science 2021-09-08 Mudit Chaudhary , Chandni Saxena , Helen Meng

The growing use of Machine Learning and Artificial Intelligence (AI), particularly Large Language Models (LLMs) like OpenAI's GPT series, leads to disruptive changes across organizations. At the same time, there is a growing concern about…

Explainable artificial intelligence is a research field that tries to provide more transparency for autonomous intelligent systems. Explainability has been used, particularly in reinforcement learning and robotic scenarios, to better…

Artificial Intelligence · Computer Science 2022-07-08 Francisco Cruz , Charlotte Young , Richard Dazeley , Peter Vamplew

Emotions are experienced and expressed through various response systems. Coherence between emotional experience and emotional expression is considered important to clients' well being. To date, emotional coherence (EC) has been studied at a…

Computation and Language · Computer Science 2022-11-24 Neha Warikoo , Tobias Mayer , Dana Atzil-Slonim , Amir Eliassaf , Shira Haimovitz , Iryna Gurevych

Hate speech detection is a common downstream application of natural language processing (NLP) in the real world. In spite of the increasing accuracy, current data-driven approaches could easily learn biases from the imbalanced data…

Computation and Language · Computer Science 2022-09-22 Yi Cai , Arthur Zimek , Gerhard Wunder , Eirini Ntoutsi

The ability of Natural Language Processing (NLP) methods to categorize text into multiple classes has motivated their use in online content moderation tasks, such as hate speech and fake news detection. However, there is limited…

Computation and Language · Computer Science 2025-03-11 Neemesh Yadav , Jiarui Liu , Francesco Ortu , Roya Ensafi , Zhijing Jin , Rada Mihalcea

Graph-based frameworks are often used in network hardening to help a cyber defender understand how a network can be attacked and how the best defenses can be deployed. However, incorporating network connectivity parameters in the attack…

Cryptography and Security · Computer Science 2025-06-03 Rakesh Podder , Turgay Caglar , Shadaab Kawnain Bashir , Sarath Sreedharan , Indrajit Ray , Indrakshi Ray

Natural Language Processing (NLP) is integral to social media analytics but often processes content containing Personally Identifiable Information (PII), behavioral cues, and metadata raising privacy risks such as surveillance, profiling,…

Computation and Language · Computer Science 2026-02-19 Dhiman Goswami , Jai Kruthunz Naveen Kumar , Sanchari Das