Related papers: Toward Explainable Users: Using NLP to Enable AI t…
This dissertation proposes a framework of user-centered security in Natural Language Processing (NLP), and demonstrates how it can improve the accessibility of related research. Accordingly, it focuses on two security domains within NLP…
Interactions among humans on social media often convey intentions behind their actions, yielding a psychological language resource for Mental Health Analysis (MHA) of online users. The success of Computational Intelligence Techniques (CIT)…
The volume, variety, and velocity of change in vulnerabilities and exploits have made incident threat analysis challenging with human expertise and experience along. Tactics, Techniques, and Procedures (TTPs) are to describe how and why…
Extremism research has grown as an open problem for several countries during recent years, especially due to the apparition of movements such as jihadism. This and other extremist groups have taken advantage of different approaches, such as…
The increasingly sophisticated and growing number of threat actors along with the sheer speed at which cyber attacks unfold, make timely identification of attacks imperative to an organisations' security. Consequently, persons responsible…
Natural Language Processing (NLP) is an essential subset of artificial intelligence. It has become effective in several domains, such as healthcare, finance, and media, to identify perceptions, opinions, and misuse, among others. Privacy is…
As the applications of Natural Language Processing (NLP) in sensitive areas like Political Profiling, Review of Essays in Education, etc. proliferate, there is a great need for increasing transparency in NLP models to build trust with…
Artificial intelligence (AI) is becoming increasingly complex, making it difficult for users to understand how the AI has derived its prediction. Using explainable AI (XAI)-methods, researchers aim to explain AI decisions to users. So far,…
Card sorting is a common ideation technique that elicits information on users' mental organization of content and functionality by having them sort items into categories. For more robust card sorting research, digital card sorting tools…
The pervasiveness of abusive content on the internet can lead to severe psychological and physical harm. Significant effort in Natural Language Processing (NLP) research has been devoted to addressing this problem through abusive content…
Customers' emotions play a vital role in the service industry. The better frontline personnel understand the customer, the better the service they can provide. As human emotions generate certain (unintentional) bodily reactions, such as…
Cybersecurity vendors consistently apply AI (Artificial Intelligence) to their solutions and many cybersecurity domains can benefit from AI technology. However, black-box AI techniques present some difficulties in comprehension and adoption…
Abuse on the Internet is an important societal problem of our time. Millions of Internet users face harassment, racism, personal attacks, and other types of abuse across various platforms. The psychological effects of abuse on individuals…
Recent works have recognized the need for human-centered perspectives when designing and evaluating human-AI interactions and explainable AI methods. Yet, current approaches fall short at intercepting and managing unexpected user behavior…
Cyber-physical systems posit a complex number of security challenges due to interconnection of heterogeneous devices having limited processing, communication, and power capabilities. Additionally, the conglomeration of both physical and…
Computer manufacturers typically offer platforms for users to report faults. However, there remains a significant gap in these platforms' ability to effectively utilize textual reports, which impedes users from describing their issues in…
This manuscript presents a methodical examination of the utilization of Artificial Intelligence in the assessment of emotions in texts related to healthcare, with a particular focus on the incorporation of Natural Language Processing and…
Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…
This survey presents a comprehensive review of current literature on Explainable Artificial Intelligence (XAI) methods for cyber security applications. Due to the rapid development of Internet-connected systems and Artificial Intelligence…
With the availability of large datasets and ever-increasing computing power, there has been a growing use of data-driven artificial intelligence systems, which have shown their potential for successful application in diverse areas. However,…