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200 papers

As chatbots increasingly blur the boundary between automated systems and human conversation, the foundations of trust in these systems warrant closer examination. While regulatory and policy frameworks tend to define trust in normative…

Artificial Intelligence · Computer Science 2026-03-11 Aditya Gulati , Nuria Oliver

News articles are driven by the informational sources journalists use in reporting. Modeling when, how and why sources get used together in stories can help us better understand the information we consume and even help journalists with the…

Computation and Language · Computer Science 2023-05-25 Alexander Spangher , Nanyun Peng , Jonathan May , Emilio Ferrara

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…

Computation and Language · Computer Science 2022-06-23 Doris Dippold

Online news platforms commonly employ personalized news recommendation methods to assist users in discovering interesting articles, and many previous works have utilized language model techniques to capture user interests and understand…

Information Retrieval · Computer Science 2023-06-21 Xinyi Li , Yongfeng Zhang , Edward C. Malthouse

Since its launch, ChatGPT has achieved remarkable success as a versatile conversational AI platform, drawing millions of users worldwide and garnering widespread recognition across academic, industrial, and general communities. This paper…

Human-Computer Interaction · Computer Science 2023-12-19 Yuyang Deng , Ni Zhao , Xin Huang

Existing open-domain human-computer conversation systems are typically passive: they either synthesize or retrieve a reply provided a human-issued utterance. It is generally presumed that humans should take the role to lead the conversation…

Computation and Language · Computer Science 2016-04-18 Xiang Li , Lili Mou , Rui Yan , Ming Zhang

As a natural language assistant, ChatGPT is capable of performing various tasks, including but not limited to article generation, code completion, and data analysis. Furthermore, ChatGPT has consistently demonstrated a remarkable level of…

Computation and Language · Computer Science 2023-03-15 Yunjie Ji , Yan Gong , Yiping Peng , Chao Ni , Peiyan Sun , Dongyu Pan , Baochang Ma , Xiangang Li

One challenge for evaluating current sequence- or dialogue-level chatbots, such as Empathetic Open-domain Conversation Models, is to determine whether the chatbot performs in an emotionally consistent way. The most recent work only…

Computation and Language · Computer Science 2021-12-06 Chenxiao Liu , Guanzhi Deng , Tao Ji , Difei Tang , Silai Zheng

New chat AI applications like ChatGPT offer an advanced understanding of question context and memory across multi-step tasks, such that experiments can test its deductive reasoning. This paper proposes a multi-role and multi-step challenge,…

Artificial Intelligence · Computer Science 2023-01-05 David Noever , Forrest McKee

How decisions are being made is of utmost importance within organizations. The explicit representation of business logic facilitates identifying and adopting the criteria needed to make a particular decision and drives initiatives to…

Software Engineering · Computer Science 2024-05-17 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

To advance understanding on how to engage readers, we advocate the novel task of automatic pull quote selection. Pull quotes are a component of articles specifically designed to catch the attention of readers with spans of text selected…

Computation and Language · Computer Science 2020-10-15 Tanner Bohn , Charles X. Ling

Political polling is a multi-billion dollar industry with outsized influence on the societal trajectory of the United States and nations around the world. However, it has been challenged by factors that stress its cost, availability, and…

Computers and Society · Computer Science 2023-08-29 Nathan E. Sanders , Alex Ulinich , Bruce Schneier

Automated interviewers and chatbots are common in research, recruitment, customer service, and education. Many existing systems use fixed question lists, strict rules, and limited personalization, leading to repeated conversations that…

Human-Computer Interaction · Computer Science 2026-01-22 Aisvarya Adeseye , Jouni Isoaho , Seppo Virtanen , Mohammad Tahir

As artificial intelligence (AI) becomes a prominent part of modern life, AI literacy is becoming important for all citizens, not just those in technology careers. Previous research in AI education materials has largely focused on the…

Computation and Language · Computer Science 2022-12-16 Kate Pearce , Sharifa Alghowinem , Cynthia Breazeal

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

Software Engineering · Computer Science 2020-06-04 Glaucia Melo , Edith Law , Paulo Alencar , Don Cowan

There have been many recent advances in the fields of generative Artificial Intelligence (AI) and Large Language Models (LLM), with the Generative Pre-trained Transformer (GPT) model being a leading "chatbot." LLM-based chatbots have become…

Computation and Language · Computer Science 2024-08-12 Gauri Anil Godghase , Rishit Agrawal , Tanush Obili , Mark Stamp

The rapid adoption of Generative AI, including LLM-based chatbots like ChatGPT, has highlighted the need for accessible ways to support public understanding and AI literacy. To address this need, we introduce a game-based, interactive…

Computation and Language · Computer Science 2026-05-21 Francesca Padovani , Malvina Nissim

In today's society, information overload presents challenges in providing optimal recommendations. Consequently, the importance of dialogue systems that can discern and provide the necessary information through dialogue is increasingly…

Robotics · Computer Science 2023-12-22 Hyejin Hong , Hibiki Kawano , Takuto Maekawa , Naoki Yoshimaru , Takamasa Iio , Kenji Hatano

We propose a novel text generation task, namely Curiosity-driven Question Generation. We start from the observation that the Question Generation task has traditionally been considered as the dual problem of Question Answering, hence…

Computation and Language · Computer Science 2019-11-11 Thomas Scialom , Jacopo Staiano