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In this paper, we outline the vision of chatbots that facilitate the interaction between citizens and policy-makers at the city scale. We report the results of a co-design session attended by more than 60 participants. We give an outlook of…

Social and Information Networks · Computer Science 2017-08-10 Pavel Kucherbaev , Achilleas Psyllidis , Alessandro Bozzon

This paper describes a dialogue system developed for the Dialogue Robot Competition 2023 that achieves topic control for trip planning by inserting text into prompts using the ChatGPT-API. We built a system that is capable of generating…

Human-Computer Interaction · Computer Science 2023-12-21 Miyama Tamotsu , Okada Shogo

Chatbots can be a good way to interact with IoT devices, and other information systems: they can provide information with a convenient interface for casual or frequent interaction. Sometimes there can be good reasons to have more than one…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-12-01 Fernando Tricas-García

This paper proposes the building of Xiaomingbot, an intelligent, multilingual and multimodal software robot equipped with four integral capabilities: news generation, news translation, news reading and avatar animation. Its system…

Audio and Speech Processing · Electrical Eng. & Systems 2020-07-17 Runxin Xu , Jun Cao , Mingxuan Wang , Jiaze Chen , Hao Zhou , Ying Zeng , Yuping Wang , Li Chen , Xiang Yin , Xijin Zhang , Songcheng Jiang , Yuxuan Wang , Lei Li

In the era of data-driven journalism, data analytics can deliver tools to support journalists in connecting to new and developing news stories, e.g., as echoed in micro-blogs such as Twitter, the new citizen-driven media. In this paper, we…

Social and Information Networks · Computer Science 2014-05-14 Bichen Shi , Georgiana Ifrim , Neil Hurley

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Human-Computer Interaction · Computer Science 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Human-Computer Interaction · Computer Science 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

News reading helps individuals stay informed about events and developments in society. Local residents and new immigrants often approach the same news differently, prompting the question of how technology, such as LLM-powered chatbots, can…

Human-Computer Interaction · Computer Science 2025-03-12 Yongle Zhang , Phuong-Anh Nguyen-Le , Kriti Singh , Ge Gao

The large language based-model chatbot ChatGPT gained a lot of popularity since its launch and has been used in a wide range of situations. This research centers around a particular situation, when the ChatGPT is used to produce news that…

Computation and Language · Computer Science 2023-10-26 Amanda Ferrari Iaquinta , Gustavo Voltani von Atzingen

The past few decades have witnessed an upsurge in data, forming the foundation for data-hungry, learning-based AI technology. Conversational agents, often referred to as AI chatbots, rely heavily on such data to train large language models…

Computation and Language · Computer Science 2024-11-19 Sumit Kumar Dam , Choong Seon Hong , Yu Qiao , Chaoning Zhang

The rapid development of the Internet has profoundly changed human life. Humans are increasingly expressing themselves and interacting with others on social media platforms. However, although artificial intelligence technology has been…

Computation and Language · Computer Science 2024-07-11 Haochen Xue , Chong Zhang , Chengzhi Liu , Fangyu Wu , Xiaobo Jin

This paper introduces Med-Bot, an AI-powered chatbot designed to provide users with accurate and reliable medical information. Utilizing advanced libraries and frameworks such as PyTorch, Chromadb, Langchain and Autogptq, Med-Bot is built…

Artificial Intelligence · Computer Science 2024-11-15 Ahan Bhatt , Nandan Vaghela

As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…

Human-Computer Interaction · Computer Science 2026-04-15 Bhada Yun , Evgenia Taranova , April Yi Wang

A Chatbot serves as a communication tool between a human user and a machine to achieve an appropriate answer based on the human input. In more recent approaches, a combination of Natural Language Processing and sequential models are used to…

Computation and Language · Computer Science 2023-09-11 Nura Esfandiari , Kourosh Kiani , Razieh Rastgoo

AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

Hot news is one of the most popular topics in daily conversations. However, news grounded conversation has long been stymied by the lack of well-designed task definition and scarce data. In this paper, we propose a novel task, Proactive…

Computation and Language · Computer Science 2023-08-15 Siheng Li , Yichun Yin , Cheng Yang , Wangjie Jiang , Yiwei Li , Zesen Cheng , Lifeng Shang , Xin Jiang , Qun Liu , Yujiu Yang

Fact checking is an essential task in journalism; its importance has been highlighted due to recently increased concerns and efforts in combating misinformation. In this paper, we present an automated fact-checking platform which given a…

Computation and Language · Computer Science 2019-04-04 Sebastião Miranda , David Nogueira , Afonso Mendes , Andreas Vlachos , Andrew Secker , Rebecca Garrett , Jeff Mitchel , Zita Marinho

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh