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For decades now, it has been claimed that a way to improve software developers' productivity is to focus on people. Indeed, while human factors have been recognized in Software Engineering research, few empirical investigations have…

Software Engineering · Computer Science 2013-06-10 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

The time pressure associated with software development, among other factors, often leads to a diminished emotional state among developers. However, whether emotions affect perceived productivity remains an open question. This study aims to…

Software Engineering · Computer Science 2025-10-07 Pawel Weichbroth , Maciej Lotysz , Michal Wrobel

Background: software engineering research (SE) lacks theory and methodologies for addressing human aspects in software development. Development tasks are undertaken through cognitive processing activities. Affects (emotions, moods,…

Software Engineering · Computer Science 2017-07-04 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

The study of affects (i.e., emotions, moods) in the workplace has received a lot of attention in the last 15 years. Despite the fact that software development has been shown to be intellectual, creative, and driven by cognitive activities,…

Software Engineering · Computer Science 2015-09-18 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Sentiment analysis has various application scenarios in software engineering (SE), such as detecting developers' emotions in commit messages and identifying their opinions on Q&A forums. However, commonly used out-of-the-box sentiment…

Software Engineering · Computer Science 2019-07-05 Zhenpeng Chen , Yanbin Cao , Xuan Lu , Qiaozhu Mei , Xuanzhe Liu

Software engineering is a human activity. Despite this, human aspects are under-represented in technical debt research, perhaps because they are challenging to evaluate. This study's objective was to investigate the relationship between…

Software Engineering · Computer Science 2021-05-04 Jesper Olsson , Erik Risfelt , Terese Besker , Antonio Martini , Richard Torkar

We conduct an inquiry into the sociotechnical aspects of sentiment analysis (SA) by critically examining 189 peer-reviewed papers on their applications, models, and datasets. Our investigation stems from the recognition that SA has become…

Software development involves collaborative interactions where stakeholders express opinions across various platforms. Recognizing the sentiments conveyed in these interactions is crucial for the effective development and ongoing…

Software Engineering · Computer Science 2026-04-22 Ting Zhang , Ivana Clairine Irsan , Ferdian Thung , David Lo

The analysis of sentimental posts about software testing on Stack Overflow reveals that motivation and commitment of developers to use software testing methods is not only influenced by tools and technology. Rather, attitudes are also…

Software Engineering · Computer Science 2023-04-25 Mark Swillus , Andy Zaidman

Background: Using sentiment analysis to study software developers' behavior comes with challenges such as the presence of a large amount of technical discussion unlikely to express any positive or negative sentiment. However, emoticons…

Software Engineering · Computer Science 2018-10-10 Maëlick Claes , Mika Mäntylä , Umar Farooq

App store analysis has become an important discipline in recent software engineering research. It empirically studies apps using information mined from their distribution platforms. Information provided by users, such as app reviews, are of…

Software Engineering · Computer Science 2017-03-08 Daniel Martens , Timo Johann

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform…

Software Engineering · Computer Science 2016-01-27 Daniel Graziotin

Software development is a collaborative task involving diverse development teams, where toxic communication can negatively impact team mood and project success. Mood surveys enable the early detection of underlying tensions or…

Software Engineering · Computer Science 2025-04-25 Marc Herrmann , Martin Obaidi , Jil Klünder

Context. Considering the importance of software testing to the development of high quality and reliable software systems, this paper aims to investigate how can work-related factors influence the motivation of software testers. Method. We…

The diverse community members who contribute to the discussions on issue tracking systems of open-source software projects often exhibit complex affective states such as sentiments and tones. These affective states can significantly…

Software Engineering · Computer Science 2021-03-22 Arghavan Sanei , Jinghui Cheng , Bram Adams

Recent advances in machine learning have led to computer systems that are human-like in behaviour. Sentiment analysis, the automatic determination of emotions in text, is allowing us to capitalize on substantial previously unattainable…

Computation and Language · Computer Science 2021-01-15 Saif M. Mohammad

[Context] Although software development is an inherently human activity, research in software engineering (SE) has long focused mostly on processes and tools, failing to recall about the human factors behind. Even when explored, researchers…

Software Engineering · Computer Science 2021-08-30 Danilo Almeida Felipe , Marcos Kalinowski

Social media is increasingly used by humans to express their feelings and opinions in the form of short text messages. Detecting sentiments in the text has a wide range of applications including identifying anxiety or depression of…

Computation and Language · Computer Science 2018-07-23 Shaunak Joshi , Deepali Deshpande

The role of sentiment analysis is increasingly emerging to study software developers' emotions by mining crowd-generated content within social software engineering tools. However, off-the-shelf sentiment analysis tools have been trained on…

Software Engineering · Computer Science 2018-06-04 Fabio Calefato , Filippo Lanubile , Federico Maiorano , Nicole Novielli