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To alleviate the problem of structured databases' limited coverage, recent task-oriented dialogue systems incorporate external unstructured knowledge to guide the generation of system responses. However, these usually use word or sentence…
Teaching large language models (LLMs) to generate text with citations to evidence sources can mitigate hallucinations and enhance verifiability in information-seeking systems. However, improving this capability requires high-quality…
A common practice in knowledge-grounded dialogue generation is to explicitly utilize intermediate steps (e.g., web-search, memory retrieval) with modular approaches. However, data for such steps are often inaccessible compared to those of…
Turn-taking modeling is fundamental to spoken dialogue systems, yet its evaluation remains fragmented and often limited to binary boundary detection under narrow interaction settings. Such protocols hinder systematic comparison and obscure…
Constructing responses in task-oriented dialogue systems typically relies on information sources such the current dialogue state or external databases. This paper presents a novel approach to knowledge-grounded response generation that…
How to effectively utilize the dialogue history is a crucial problem in multi-turn dialogue generation. Previous works usually employ various neural network architectures (e.g., recurrent neural networks, attention mechanisms, and…
In human-human conversations, Context Tracking deals with identifying important entities and keeping track of their properties and relationships. This is a challenging problem that encompasses several subtasks such as slot tagging,…
Grounding language in the physical world requires AI systems to interpret references that emerge dynamically during conversation. While current vision-language models (VLMs) excel at static image tasks, they struggle to resolve ambiguous…
The rise of large language models (LLMs) has enabled us to seek answers to inherently debatable questions on LLM chatbots, necessitating a reliable way to evaluate their ability. However, traditional QA benchmarks assume fixed answers are…
Despite significant research effort in the development of automatic dialogue evaluation metrics, little thought is given to evaluating dialogues other than in English. At the same time, ensuring metrics are invariant to semantically similar…
Modern language models, while sophisticated, exhibit some inherent shortcomings, particularly in conversational settings. We claim that many of the observed shortcomings can be attributed to violation of one or more conversational…
Visually-grounded dialog systems, which integrate multiple modes of communication such as text and visual inputs, have become an increasingly popular area of investigation. However, the absence of a standardized evaluation framework poses a…
Reasoning about events and tracking their influences is fundamental to understanding processes. In this paper, we present EIGEN - a method to leverage pre-trained language models to generate event influences conditioned on a context, nature…
We study improving social conversational agents by learning from natural dialogue between users and a deployed model, without extra annotations. To implicitly measure the quality of a machine-generated utterance, we leverage signals like…
Large language models have shown strong performance on broad-domain knowledge and reasoning benchmarks, but it remains unclear how well language models handle specialized animal-related knowledge under a unified closed-book evaluation…
Task-oriented dialogue systems in industry settings need to have high conversational capability, be easily adaptable to changing situations and conform to business constraints. This paper describes a 3-step procedure to develop a…
Reasoning-oriented language models typically expose explicit reasoning as a long, front-loaded chain of "thinking" tokens before the main output, either always enabled or externally toggled at inference time. Although this can help on…
Efforts towards endowing robots with the ability to speak have benefited from recent advancements in natural language processing, in particular large language models. However, current language models are not fully incremental, as their…
Effective conversation requires common ground: a shared understanding between the participants. Common ground, however, does not emerge spontaneously in conversation. Speakers and listeners work together to both identify and construct a…
With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…