Related papers: Evaluating Attribution in Dialogue Systems: The BE…
The knowledge-grounded dialogue task aims to generate responses that convey information from given knowledge documents. However, it is a challenge for the current sequence-based model to acquire knowledge from complex documents and…
Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…
The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in…
Dialogue assistants are rapidly becoming an indispensable daily aid. To avoid the significant effort needed to hand-craft the required dialogue flow, the Dialogue Management (DM) module can be cast as a continuous Markov Decision Process…
We introduce GAIN (Goal-Aligned Decision-Making under Imperfect Norms), a benchmark designed to evaluate how large language models (LLMs) balance adherence to norms against business goals. Existing benchmarks typically focus on abstract…
Recent work has shown that generation from a prompted or fine-tuned language model can perform well at semantic parsing when the output is constrained to be a valid semantic representation. We introduce BenchCLAMP, a Benchmark to evaluate…
Automatic evaluation metrics are indispensable for evaluating generated text. To date, these metrics have focused almost exclusively on the content selection aspect of the system output, ignoring the linguistic quality aspect altogether. We…
Existing dialogue quality evaluation systems can return a score for a given system turn from a particular viewpoint, e.g., engagingness. However, to improve dialogue systems by locating exactly where in a system turn potential problems lie,…
Dialogue-Based Generalized Referring Expression Comprehension (GREC) requires models to ground the expression and unlimited targets in complex visual scenes while resolving coreference across a long dialogue context. However, existing…
Traditional evaluations of reasoning capabilities of language models are dominated by adult-centric benchmarks that presuppose broad world knowledge, complex instruction following, and mature pragmatic competence. These assumptions are…
Existing benchmarks treat multi-turn conversation and reasoning-intensive retrieval separately, yet real-world information seeking requires both. To bridge this gap, we present a benchmark for reasoning-based conversational information…
The recent wave of audio foundation models (FMs) could provide new capabilities for conversational modeling. However, there have been limited efforts to evaluate these audio FMs comprehensively on their ability to have natural and…
With recent improvements in natural language generation (NLG) models for various applications, it has become imperative to have the means to identify and evaluate whether NLG output is only sharing verifiable information about the external…
Measurement of interaction quality is a critical task for the improvement of spoken dialog systems. Existing approaches to dialog quality estimation either focus on evaluating the quality of individual turns, or collect dialog-level quality…
How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…
Large language models demonstrate strong reasoning capabilities through chain-of-thought prompting, but whether this reasoning quality transfers across languages remains underexplored. We introduce a human-validated framework to evaluate…
In this paper, we describe a set of metrics for the evaluation of different dialogue management strategies in an implemented real-time spoken language system. The set of metrics we propose offers useful insights in evaluating how particular…
Disagreements are pervasive in human communication. In this paper we investigate what makes disagreement constructive. To this end, we construct WikiDisputes, a corpus of 7 425 Wikipedia Talk page conversations that contain content…
Knowledge-grounded dialogue is a task of generating a fluent and informative response based on both conversation context and a collection of external knowledge, in which knowledge selection plays an important role and attracts more and more…
Existing function-calling benchmarks focus on single-turn interactions. However, they overlook the complexity of real-world scenarios. To quantify how existing benchmarks address practical applications, we introduce DICE-SCORE, a metric…