Related papers: Investigating Perceptions of Social Intelligence i…
Recent Large Language Model (LLM) based AI can exhibit recognizable and measurable personality traits during conversations to improve user experience. However, as human understandings of their personality traits can be affected by their…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
This paper explores the efficacy of online versus offline evaluation methods in assessing conversational chatbots, specifically comparing first-party direct interactions with third-party observational assessments. By extending a…
Building socially-intelligent AI agents (Social-AI) is a multidisciplinary, multimodal research goal that involves creating agents that can sense, perceive, reason about, learn from, and respond to affect, behavior, and cognition of other…
Background: Empathy is widely recognized for improving patient outcomes, including reduced pain and anxiety and improved satisfaction, and its absence can cause harm. Meanwhile, use of artificial intelligence (AI)-based chatbots in…
This study examines the rhetorical and linguistic features of argumentative texts generated by ChatGPT on ethically nuanced topics and investigates their persuasive impact on human readers.Through a user study involving 62 participants and…
There has been an increasing interest in inferring some personality traits from users and players in social networks and games, respectively. This goes beyond classical sentiment analysis, and also much further than customer profiling. The…
Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…
The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…
The research community has traditionally shown a keen interest in emotion modeling, with a notable emphasis on the detection aspect. In contrast, the exploration of emotion generation has received less attention.This study delves into an…
Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…
Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…
Designing conversational user interface experience is complicated because conversation comes with many expectations. When these expectations are met, we feel the interface is natural, but once violated, we feel something is amiss. The last…
Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…
Chatbots have become increasingly prevalent. A growing body of research focused on the issue of human trust in AI. However, most existing user studies are conducted primarily with adult groups, overlooking teenagers who are also engaging…
As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…
Politically sensitive topics are still a challenge for open-domain chatbots. However, dealing with politically sensitive content in a responsible, non-partisan, and safe behavior way is integral for these chatbots. Currently, the main…
Voice assistants are increasingly prevalent, from personal devices to team environments. This study explores how voice type and contribution quality influence human-agent team performance and perceptions of anthropomorphism, animacy,…
When two people pay attention to each other and are interested in what the other has to say or write, they almost instantly adapt their writing/speaking style to match the other. For a successful interaction with a user, chatbots and…
Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…