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Emotion Recognition in Conversation has been seen to be widely applicable in call center analytics, opinion mining, finance, retail, healthcare, and other industries. In a call center scenario, the role of the call center agent is not just…
Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…
In artificial intelligence, multi agent systems constitute an interesting typology of society modeling, and have in this regard vast fields of application, which extend to the human sciences. Logic is often used to model such kind of…
This document presents endeavors to represent emotion in a computational cognitive architecture. The first part introduces research organizing with two axes of emotional affect: pleasantness and arousal. Following this basic of emotional…
This paper explores the emergence of language in multi-agent reinforcement learning (MARL) using transformers. Existing methods such as RIAL, DIAL, and CommNet enable agent communication but lack interpretability. We propose Differentiable…
In order to communicate, humans flatten a complex representation of ideas and their attributes into a single word or a sentence. We investigate the impact of representation learning in artificial agents by developing graph referential…
The delivery of mental health interventions via ubiquitous devices has shown much promise. A conversational chatbot is a promising oracle for delivering appropriate just-in-time interventions. However, designing emotionally-aware agents,…
Emergent communication in artificial agents has been studied to understand language evolution, as well as to develop artificial systems that learn to communicate with humans. We show that agents performing a cooperative navigation task in…
Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…
Existing memory systems for language agents address memory management: how to retrieve and page more information within a context budget. We address a complementary problem -- memory utility: what experience is worth keeping, and how it…
The primary objective is to teach a machine about human emotions, which has become an essential requirement in the field of social intelligence, also expedites the progress of human-machine interactions. The ability of a machine to…
There is a growing recognition that artists use valuable ways to understand and work with cognitive and perceptual mechanisms to convey desired experiences and narrative in their created artworks (DiPaola et al., 2010; Zeki, 2001). This…
Recent findings in neuroscience suggest that the human brain represents information in a geometric structure (for instance, through conceptual spaces). In order to communicate, we flatten the complex representation of entities and their…
Riding on the success of LLMs with retrieval-augmented generation (RAG), there has been a growing interest in augmenting agent systems with external memory databases. However, the existing systems focus on storing text information in their…
The technology of Conversational AI has made significant advancements over the last eighteen months. As a consequence, conversational agents are likely to be deployed in the near future that are designed to pursue targeted influence…
Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…
The next step for intelligent dialog agents is to escape their role as silent bystanders and become proactive. Well-defined proactive behavior may improve human-machine cooperation, as the agent takes a more active role during interaction…
This paper presents the Artificial Agency Program (AAP), a position and research agenda for building AI systems as reality embedded, resource-bounded agents whose development is driven by curiosity-as-learning-progress under physical and…
A goal shared by artificial intelligence and information retrieval is to create an oracle, that is, a machine that can answer our questions, no matter how difficult they are. A more limited, but still instrumental, version of this oracle is…
Effective communication requires the ability to refer to specific parts of an observation in relation to others. While emergent communication literature shows success in developing various language properties, no research has shown the…