English
Related papers

Related papers: Arthur: a new ECA that uses Memory to improve Comm…

200 papers

Embodied conversational agents (ECAs) are paradigms of conversational user interfaces in the form of embodied characters. While ECAs offer various manipulable features, this paper focuses on a study conducted to explore two distinct levels…

Human-Computer Interaction · Computer Science 2023-10-27 Danai Korre

Conversational agents are consistently growing in popularity and many people interact with them every day. While many conversational agents act as personal assistants, they can have many different goals. Some are task-oriented, such as…

Communication could potentially be an effective way for multi-agent cooperation. However, information sharing among all agents or in predefined communication architectures that existing methods adopt can be problematic. When there is a…

Artificial Intelligence · Computer Science 2018-11-26 Jiechuan Jiang , Zongqing Lu

Conversational AI (CAI) systems offer opportunities to scale service provision to unprecedented levels and governments and corporations are already beginning to deploy them across services. The economic argument is similar across domains:…

Human-Computer Interaction · Computer Science 2025-10-13 Rafael A. Calvo , Dorian Peters

Different from the emotion recognition in individual utterances, we propose a multimodal learning framework using relation and dependencies among the utterances for conversational emotion analysis. The attention mechanism is applied to the…

Computation and Language · Computer Science 2019-10-25 Zheng Lian , Jianhua Tao , Bin Liu , Jian Huang

Recent advancements in AI-driven conversational agents have exhibited immense potential of AI applications. Effective response generation is crucial to the success of these agents. While extensive research has focused on leveraging multiple…

Computation and Language · Computer Science 2025-03-26 Junfeng Liu , Christopher T. Symons , Ranga Raju Vatsavai

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

The creation and support of Embodied Conversational Agents (ECAs) has been quite challenging, as features required might not be straight-forward to implement and to integrate in a single application. Furthermore, ECAs as desktop…

Human-Computer Interaction · Computer Science 2018-11-15 Gerard Llorach , Josep Blat

As the use of interactive machines grow, the task of Emotion Recognition in Conversation (ERC) became more important. If the machine-generated sentences reflect emotion, more human-like sympathetic conversations are possible. Since emotion…

Computation and Language · Computer Science 2022-04-22 Joosung Lee , Wooin Lee

Communication between humans and artificial agents is essential for their interaction. This is often inspired by human communication, which uses gestures, facial expressions, gaze direction, and other explicit and implicit means. This work…

Robotics · Computer Science 2026-02-26 Ana Christina Almada Campos , Bruno Vilhena Adorno

This article presents a multimodal emotion recognition module integrated into a proactive Socially Interactive Agent (SIA) powered by generative artificial intelligence. The system evaluates real-time affective states through two distinct…

Human-Computer Interaction · Computer Science 2026-05-21 Adnana Dragut , Raquel Lacuesta , F. Xavier Gaya-Morey , Jose M. Buades-Rubio

The performance of ChatGPT\copyright{} and other LLMs has improved tremendously, and in online environments, they are increasingly likely to be used in a wide variety of situations, such as ChatBot on web pages, call center operations using…

Human-Computer Interaction · Computer Science 2025-02-19 Hiroki Tanioka , Tetsushi Ueta , Masahiko Sano

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

Computation and Language · Computer Science 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between…

Computation and Language · Computer Science 2025-11-13 Yejin Yoon , Yuri Son , Namyoung So , Minseo Kim , Minsoo Cho , Chanhee Park , Seungshin Lee , Taeuk Kim

Automatic emotion recognition plays a key role in computer-human interaction as it has the potential to enrich the next-generation artificial intelligence with emotional intelligence. It finds applications in customer and/or representative…

Sound · Computer Science 2022-02-21 Sarala Padi , Seyed Omid Sadjadi , Dinesh Manocha , Ram D. Sriram

This paper presents a psychologically-aware conversational agent designed to enhance both learning performance and emotional well-being in educational settings. The system combines Large Language Models (LLMs), a knowledge graph-enhanced…

Computation and Language · Computer Science 2025-12-12 Nour El Houda Ben Chaabene , Hamza Hammami , Laid Kahloul

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Human-Computer Interaction · Computer Science 2025-09-25 Georgios Makridis , George Fragiadakis , Jorge Oliveira , Tomaz Saraiva , Philip Mavrepis , Georgios Fatouros , Dimosthenis Kyriazis

The rise of intelligent assistant systems like Siri and Alexa have led to the emergence of Conversational Search, a research track of Information Retrieval (IR) that involves interactive and iterative information-seeking user-system dialog.…

Information Retrieval · Computer Science 2021-02-09 Somil Gupta , Neeraj Sharma

Online reinforcement learning agents are currently able to process an increasing amount of data by converting it into a higher order value functions. This expansion of the information collected from the environment increases the agent's…

Machine Learning · Computer Science 2021-02-04 Mirza Ramicic , Andrea Bonarini