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With the continuous advancement of technology, artificial intelligence has significantly impacted various fields, particularly healthcare. Generative models, a key AI technology, have revolutionized medical image generation, data analysis,…

Machine Learning · Computer Science 2024-10-10 Yuan Sun , Jorge Ortiz

The ubiquity of smartphones has led to an increase in on demand healthcare being supplied. For example, people can share their illness-related experiences with others similar to themselves, and healthcare experts can offer advice for better…

Human-Computer Interaction · Computer Science 2024-04-23 Samuel Rhys Cox

This Paper discusses the growing popularity of online medical diagnosis as an alternative to traditional doctor visits. It highlights the limitations of existing tools and emphasizes the advantages of using ChatGPT, which provides…

Computation and Language · Computer Science 2024-03-26 Mohamed Issa , Ahmed Abdelwahed

Healthcare AI holds the potential to increase patient safety, augment efficiency and improve patient outcomes, yet research is often limited by data access, cohort curation, and tooling for analysis. Collection and translation of electronic…

Software Engineering · Computer Science 2021-12-14 Raphael Y. Cohen , Vesela P. Kovacheva

The fast growth of digital health systems has led to a need to better comprehend how they interpret and represent patient-reported symptoms. Chatbots have been used in healthcare to provide clinical support and enhance the user experience,…

Machine Learning · Computer Science 2025-12-02 Hamed Razavi

Online health resources and large language models (LLMs) are increasingly used as a first point of contact for medical decision-making, yet their reliability in healthcare remains limited by low accuracy, lack of transparency, and…

Artificial Intelligence · Computer Science 2026-04-22 Yujia Liu , Sophia Yu , Hongyue Jin , Jessica Wen , Alexander Qian , Terrence Lee , Mattheus Ramsis , Gi Won Choi , Lianhui Qin , Xin Liu , Edward J. Wang

Virtual Mental Health Assistants (VMHAs) have become a prevalent method for receiving mental health counseling in the digital healthcare space. An assistive counseling conversation commences with natural open-ended topics to familiarize the…

Computation and Language · Computer Science 2023-01-31 Aseem Srivastava , Ishan Pandey , Md. Shad Akhtar , Tanmoy Chakraborty

COVID-19 has resulted in an ongoing pandemic and as of 12 June 2020, has caused more than 7.4 million cases and over 418,000 deaths. The highly dynamic and rapidly evolving situation with COVID-19 has made it difficult to access accurate,…

Information Retrieval · Computer Science 2020-06-25 David Oniani , Yanshan Wang

This paper describes our submission to the MEDIQA-Chat 2023 shared task for automatic clinical note generation from doctor-patient conversations. We report results for two approaches: the first fine-tunes a pre-trained language model (PLM)…

Computation and Language · Computer Science 2023-06-06 John Giorgi , Augustin Toma , Ronald Xie , Sondra S. Chen , Kevin R. An , Grace X. Zheng , Bo Wang

Automated real-time evaluation of counselor-client interaction is important for ensuring quality counseling but the rules are difficult to articulate. Recent advancements in machine learning methods show the possibility of learning such…

Computation and Language · Computer Science 2022-03-08 Anqi Li , Jingsong Ma , Lizhi Ma , Pengfei Fang , Hongliang He , Zhenzhong Lan

Scientific research indicates that for every hour spent in direct patient care, physicians spend nearly two additional hours on administrative tasks, particularly on electronic health records (EHRs) and desk work. This excessive…

Computation and Language · Computer Science 2025-09-25 Hui Yi Leong , Yi Fan Gao , Ji Shuai , Yang Zhang , Uktu Pamuksuz

Since the COVID-19 pandemic, clinicians have seen a large and sustained influx in patient portal messages, significantly contributing to clinician burnout. To the best of our knowledge, there are no large-scale public patient portal…

Artificial Intelligence · Computer Science 2024-11-12 Joseph Gatto , Parker Seegmiller , Timothy E. Burdick , Sarah Masud Preum

Online medical consultation platforms, while convenient, are undermined by significant privacy risks that erode user trust. We first conducted in-depth semi-structured interviews with 12 users to understand their perceptions of security and…

Human-Computer Interaction · Computer Science 2025-08-04 Shuning Zhang , Ying Ma , Yongquan `Owen' Hu , Ting Dang , Hong Jia , Xin Yi , Hewu Li

This paper presents a comprehensive analysis of how AI-generated medical responses are perceived and evaluated by non-experts. A total of 300 participants gave evaluations for medical responses that were either written by a medical doctor…

Human-Computer Interaction · Computer Science 2024-08-29 Shruthi Shekar , Pat Pataranutaporn , Chethan Sarabu , Guillermo A. Cecchi , Pattie Maes

Using a sequence-to-sequence framework, many neural conversation models for chit-chat succeed in naturalness of the response. Nevertheless, the neural conversation models tend to give generic responses which are not specific to given…

Computation and Language · Computer Science 2018-05-24 Jonggu Kim , Doyeon Kong , Jong-Hyeok Lee

Automated approaches to answer patient-posed health questions are rising, but selecting among systems requires reliable evaluation. The current gold standard for evaluating the free-text artificial intelligence (AI) responses--human expert…

Artificial Intelligence · Computer Science 2026-05-11 Sarvesh Soni , Dina Demner-Fushman

The coronavirus crisis has increased medical teleconsultations (in France) by 10 times between 2019 and the first 3 months of 2020. However, the consultation and teleconsultation process have remained much the same. To improve the patient…

Human-Computer Interaction · Computer Science 2024-11-19 Laurent Cervoni , Tonie Fares , Mehdi Roudesli

The shortage of doctors is creating a critical squeeze in access to medical expertise. While conversational Artificial Intelligence (AI) holds promise in addressing this problem, its safe deployment in patient-facing roles remains largely…

Artificial Intelligence · Computer Science 2025-04-11 Antoine Lizée , Pierre-Auguste Beaucoté , James Whitbeck , Marion Doumeingts , Anaël Beaugnon , Isabelle Feldhaus

The increasing demand for medical imaging has surpassed the capacity of available radiologists, leading to diagnostic delays and potential misdiagnoses. Artificial intelligence (AI) techniques, particularly in automatic medical report…

Computer Vision and Pattern Recognition · Computer Science 2024-10-25 Li Guo , Anas M. Tahir , Dong Zhang , Z. Jane Wang , Rabab K. Ward

In this paper, we propose a novel system that integrates state-of-the-art, domain-specific large language models with advanced information retrieval techniques to deliver comprehensive and context-aware responses. Our approach facilitates…