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Intent modelling has become an important part of modern dialogue systems. With the rapid expansion of practical dialogue systems and virtual assistants, such as Amazon Alexa, Apple Siri, and Google Assistant, the interest has only…

Computation and Language · Computer Science 2021-05-11 Sindre André Jacobsen , Anton Ragni

User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…

Information Retrieval · Computer Science 2020-07-09 Ali Ahmadvand

With recent advancements in language technologies, humans are now speaking to devices. Increasing the reach of spoken language technologies requires building systems in local languages. A major bottleneck here are the underlying…

Computation and Language · Computer Science 2021-02-23 Akshat Gupta , Xinjian Li , Sai Krishna Rallabandi , Alan W Black

Dialogue intent classification aims to identify the underlying purpose or intent of a user's input in a conversation. Current intent classification systems encounter considerable challenges, primarily due to the vast number of possible…

Computation and Language · Computer Science 2024-12-23 Gyutae Park , Ingeol Baek , ByeongJeong Kim , Joongbo Shin , Hwanhee Lee

In intent detection tasks, leveraging meaningful semantic information from intent labels can be particularly beneficial for few-shot scenarios. However, existing few-shot intent detection methods either ignore the intent labels, (e.g.…

Computation and Language · Computer Science 2023-09-11 Jiangshu Du , Congying Xia , Wenpeng Yin , Tingting Liang , Philip S. Yu

The recent advances in transfer learning techniques and pre-training of large contextualized encoders foster innovation in real-life applications, including dialog assistants. Practical needs of intent recognition require effective data…

Computation and Language · Computer Science 2022-06-23 Dmitry Lamanov , Pavel Burnyshev , Ekaterina Artemova , Valentin Malykh , Andrey Bout , Irina Piontkovskaya

As voice assistants cement their place in our technologically advanced society, there remains a need to cater to the diverse linguistic landscape, including colloquial forms of low-resource languages. Our study introduces the first-ever…

Computation and Language · Computer Science 2023-10-18 Fardin Ahsan Sakib , A H M Rezaul Karim , Saadat Hasan Khan , Md Mushfiqur Rahman

End-to-end spoken language understanding (SLU) has recently attracted increasing interest. Compared to the conventional tandem-based approach that combines speech recognition and language understanding as separate modules, the new approach…

Computation and Language · Computer Science 2021-07-20 Nihal Potdar , Anderson R. Avila , Chao Xing , Dong Wang , Yiran Cao , Xiao Chen

End-to-end speech-to-intent classification has shown its advantage in harvesting information from both text and speech. In this paper, we study a technique to develop such an end-to-end system that supports multiple languages. To overcome…

Computation and Language · Computer Science 2021-09-29 Bidisha Sharma , Maulik Madhavi , Xuehao Zhou , Haizhou Li

A major focus of recent research in spoken language understanding (SLU) has been on the end-to-end approach where a single model can predict intents directly from speech inputs without intermediate transcripts. However, this approach…

Computation and Language · Computer Science 2021-06-15 Sujeong Cha , Wangrui Hou , Hyun Jung , My Phung , Michael Picheny , Hong-Kwang Kuo , Samuel Thomas , Edmilson Morais

Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

Computation and Language · Computer Science 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

A spoken language understanding (SLU) system includes two main tasks, slot filling (SF) and intent detection (ID). The joint model for the two tasks is becoming a tendency in SLU. But the bi-directional interrelated connections between the…

Computation and Language · Computer Science 2019-07-02 Haihong E , Peiqing Niu , Zhongfu Chen , Meina Song

Intent detection of spoken queries is a challenging task due to their noisy structure and short length. To provide additional information regarding the query and enhance the performance of intent detection, we propose a method for semantic…

Computation and Language · Computer Science 2021-09-03 Eyup Halit Yilmaz , Cagri Toraman

We present LINGUIST, a method for generating annotated data for Intent Classification and Slot Tagging (IC+ST), via fine-tuning AlexaTM 5B, a 5-billion-parameter multilingual sequence-to-sequence (seq2seq) model, on a flexible instruction…

Computation and Language · Computer Science 2022-09-21 Andy Rosenbaum , Saleh Soltan , Wael Hamza , Yannick Versley , Markus Boese

With the growing importance of customer service in contemporary business, recognizing the intents behind service dialogues has become essential for the strategic success of enterprises. However, the nature of dialogue data varies…

Computation and Language · Computer Science 2024-10-10 Mengze Hong , Di Jiang , Yuanfeng Song , Chen Jason Zhang

In a multilingual neural machine translation model that fully shares parameters across all languages, an artificial language token is usually used to guide translation into the desired target language. However, recent studies show that…

Computation and Language · Computer Science 2022-09-07 Renren Jin , Deyi Xiong

Previous work on spoken language understanding (SLU) mainly focuses on single-intent settings, where each input utterance merely contains one user intent. This configuration significantly limits the surface form of user utterances and the…

Computation and Language · Computer Science 2024-02-29 Hongshen Xu , Ruisheng Cao , Su Zhu , Sheng Jiang , Hanchong Zhang , Lu Chen , Kai Yu

Intent detection is a critical component of task-oriented dialogue systems (TODS) which enables the identification of suitable actions to address user utterances at each dialog turn. Traditional approaches relied on computationally…

Computation and Language · Computer Science 2024-10-03 Gaurav Arora , Shreya Jain , Srujana Merugu

Building the Natural Language Understanding (NLU) modules of task-oriented Spoken Dialogue Systems (SDS) involves a definition of intents and entities, collection of task-relevant data, annotating the data with intents and entities, and…

Computation and Language · Computer Science 2021-05-13 Saurav Sahay , Eda Okur , Nagib Hakim , Lama Nachman

Phrase break prediction is a crucial task for improving the prosody naturalness of a text-to-speech (TTS) system. However, most proposed phrase break prediction models are monolingual, trained exclusively on a large amount of labeled data.…

Computation and Language · Computer Science 2023-06-06 Hoyeon Lee , Hyun-Wook Yoon , Jong-Hwan Kim , Jae-Min Kim