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Related papers: Multilingual and Cross-Lingual Intent Detection fr…

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Multimodal intent recognition poses significant challenges, requiring the incorporation of non-verbal modalities from real-world contexts to enhance the comprehension of human intentions. Existing benchmark datasets are limited in scale and…

Multimedia · Computer Science 2024-07-01 Hanlei Zhang , Xin Wang , Hua Xu , Qianrui Zhou , Kai Gao , Jianhua Su , jinyue Zhao , Wenrui Li , Yanting Chen

Spoken language understanding (SLU) typically includes two subtasks: intent detection and slot filling. Currently, it has achieved great success in high-resource languages, but it still remains challenging in low-resource languages due to…

Computation and Language · Computer Science 2023-10-05 Tianjun Mao , Chenghong Zhang

Emotion and intent recognition from speech is essential and has been widely investigated in human-computer interaction. The rapid development of social media platforms, chatbots, and other technologies has led to a large volume of speech…

Sound · Computer Science 2025-07-11 Zhao Ren , Rathi Adarshi Rammohan , Kevin Scheck , Sheng Li , Tanja Schultz

Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…

Computation and Language · Computer Science 2021-01-19 Ajay Chatterjee , Shubhashis Sengupta

Chat interfaces for intelligent tutoring systems (ITSs) enable interactivity and flexibility. However, when students interact with chat interfaces, they expect dialogue-driven navigation from the system and can express frustration and…

Human-Computer Interaction · Computer Science 2025-02-24 Ella Cutler , Zachary Levonian , S. Thomas Christie

Task-oriented dialogue (TOD) systems are commonly designed with the presumption that each utterance represents a single intent. However, this assumption may not accurately reflect real-world situations, where users frequently express…

Computation and Language · Computer Science 2024-03-28 Yejin Yoon , Jungyeon Lee , Kangsan Kim , Chanhee Park , Taeuk Kim

Slot-filling and intent detection are well-established tasks in Conversational AI. However, current large-scale benchmarks for these tasks often exclude evaluations of low-resource languages and rely on translations from English benchmarks,…

The intentional creation and spread of disinformation poses a significant threat to public discourse. However, existing English datasets and research rarely address the intentionality behind the disinformation. This work presents MALINT,…

Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…

Information Retrieval · Computer Science 2019-04-19 Nikhita Vedula , Nedim Lipka , Pranav Maneriker , Srinivasan Parthasarathy

Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…

Computation and Language · Computer Science 2021-02-23 H. Weld , X. Huang , S. Long , J. Poon , S. C. Han

There has been a recent spike in interest in multi-modal Language and Vision problems. On the language side, most of these models primarily focus on English since most multi-modal datasets are monolingual. We try to bridge this gap with a…

Computation and Language · Computer Science 2020-12-10 Pranav Aggarwal , Ajinkya Kale

While interacting with chatbots, users may elicit multiple intents in a single dialogue utterance. Instead of training a dedicated multi-intent detection model, we propose DialogUSR, a dialogue utterance splitting and reformulation task…

Computation and Language · Computer Science 2022-10-21 Haoran Meng , Zheng Xin , Tianyu Liu , Zizhen Wang , He Feng , Binghuai Lin , Xuemin Zhao , Yunbo Cao , Zhifang Sui

Recently, data-driven task-oriented dialogue systems have achieved promising performance in English. However, developing dialogue systems that support low-resource languages remains a long-standing challenge due to the absence of…

Computation and Language · Computer Science 2019-11-22 Zihan Liu , Genta Indra Winata , Zhaojiang Lin , Peng Xu , Pascale Fung

Intent recognition is a fundamental component in task-oriented dialogue systems (TODS). Determining user intents and detecting whether an intent is Out-of-Scope (OOS) is crucial for TODS to provide reliable responses. However, traditional…

Computation and Language · Computer Science 2025-07-31 Galo Castillo-López , Gaël de Chalendar , Nasredine Semmar

There has been a recent spike in interest in multi-modal Language and Vision problems. On the language side, most of these models primarily focus on English since most multi-modal datasets are monolingual. We try to bridge this gap with a…

Machine Learning · Computer Science 2021-09-17 Pranav Aggarwal , Ritiz Tambi , Ajinkya Kale

Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…

Computation and Language · Computer Science 2022-05-05 Ankan Mullick , Sukannya Purkayastha , Pawan Goyal , Niloy Ganguly

Multimodal intent recognition is a significant task for understanding human language in real-world multimodal scenes. Most existing intent recognition methods have limitations in leveraging the multimodal information due to the restrictions…

Artificial Intelligence · Computer Science 2023-02-09 Hanlei Zhang , Hua Xu , Xin Wang , Qianrui Zhou , Shaojie Zhao , Jiayan Teng

In this work, we focus on a more challenging few-shot intent detection scenario where many intents are fine-grained and semantically similar. We present a simple yet effective few-shot intent detection schema via contrastive pre-training…

Computation and Language · Computer Science 2021-09-15 Jianguo Zhang , Trung Bui , Seunghyun Yoon , Xiang Chen , Zhiwei Liu , Congying Xia , Quan Hung Tran , Walter Chang , Philip Yu

Zero-shot intent classification is a vital and challenging task in dialogue systems, which aims to deal with numerous fast-emerging unacquainted intents without annotated training data. To obtain more satisfactory performance, the crucial…

Computation and Language · Computer Science 2022-06-07 Han Liu , Siyang Zhao , Xiaotong Zhang , Feng Zhang , Junjie Sun , Hong Yu , Xianchao Zhang

Multilingual intent classification is central to customer-service systems on global logistics platforms, where models must process noisy user queries across languages and hierarchical label spaces. Yet most existing multilingual benchmarks…

Computation and Language · Computer Science 2026-03-25 Haoyu He , Jinyu Zhuang , Haoran Chu , Shuhang Yu , J , T AI Group , Hao Wang , Kunpeng Han